Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Average customer rating
4.7
(4,046 Reviews)
Rating breakdown 4,046 reviews
5 Stars
3,133
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Customer Rating
4
I axuley have the samson note 20 5G
on August 21, 2023
Posted by: Kimberly
[This review was collected as part of a promotion.] I use my phone for everything. Socal media make appointments. Just about everything. Only issue I have is my GPS dosent work correctly. Other then that this is my favorite phone so far!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
This product battery life isn't as good
on August 21, 2023
Posted by: Raj006
[This review was collected as part of a promotion.] The battery life of this device is not good. Since day one I have been charging in total 250% of the battery for normal use of the phone.
Value
1
Response from Samsung USBy Debra, Social Commerce, August 22, 2023
Greetings Raj006,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When you have the free time in your busy day, please take a look at the articles titled, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service." These articles may help you fully resolve what you have been experiencing with your Galaxy S23's battery life. Please do not hesitate to reach out to Samsung Support if you would like any further assistance after reviewing the provided resources. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When you have the free time in your busy day, please take a look at the articles titled, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service." These articles may help you fully resolve what you have been experiencing with your Galaxy S23's battery life. Please do not hesitate to reach out to Samsung Support if you would like any further assistance after reviewing the provided resources. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
5
Fits my small hands
on August 21, 2023
Posted by: Lovesherphone
[This review was collected as part of a promotion.] Works well, holds charge and is slim enought o fit in my pocket without worrying it will break.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing and fast
on August 21, 2023
Posted by: Standle
[This review was collected as part of a promotion.] The new chip makes everything run wayy better. Plus the new ui updates makes everything feel so seamless with such cool little features all over the place.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera
on August 21, 2023
Posted by: Fuzzytoaster
[This review was collected as part of a promotion.] Great camera for night time and moon photos and Great space for games
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on August 21, 2023
Posted by: Caprii
[This review was collected as part of a promotion.] Works great. I'm bake to play many games and it runs smoothly, I love the storage on it I can have all the apps that I need and like and not have to worry about. Deleting apps
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
First real Samsung phone
on August 21, 2023
Posted by: Txplumber
[This review was collected as part of a promotion.] So I use my phone for everything. Work, making invoices, gaming, streaming. Honestly this samsung phone does everything i need and more. I have an iPad for work as well and hardly use it anymore. Thanks samsung, keep up the good work
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
cool phone, not many upgrades from s10
on August 21, 2023
Posted by: poololoi
[This review was collected as part of a promotion.] the phone is almost identical to the s10 model. it only has a better camera and a slightly faster computation time. the battery life is the same, as well as other features I liked.
Value
4
Written by a customer while visiting Samsung US