Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Average customer rating
4.7
(4,046 Reviews)
Rating breakdown 4,046 reviews
5 Stars
3,133
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Customer Rating
5
Iconic!!!!!!!!
on August 21, 2023
Posted by: Samusarn
[This review was collected as part of a promotion.] Once again amazing !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The removal of the SD slot was a bad decision
on August 21, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Overall the phone preforms well I just hate the removal of the SD card slot from previous versions
Value
3
Response from Samsung USBy Debra, Social Commerce, August 24, 2023
Hi Luisbass,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Although the Galaxy S23 Series lacks expandable storage capabilities, you do have cloud-based storage options available to you. Samsung Cloud, Google Drive, and Microsoft OneDrive are a few cloud based storage options that are available to you, if needed. Check out the Samsung article titled, "Manage storage on your Galaxy S23 series phone" for more great information regarding storage options on your device. Do not hesitate to reach out to Samsung Support if you would like any further assistance. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00091942/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Although the Galaxy S23 Series lacks expandable storage capabilities, you do have cloud-based storage options available to you. Samsung Cloud, Google Drive, and Microsoft OneDrive are a few cloud based storage options that are available to you, if needed. Check out the Samsung article titled, "Manage storage on your Galaxy S23 series phone" for more great information regarding storage options on your device. Do not hesitate to reach out to Samsung Support if you would like any further assistance. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00091942/
Written by a customer while visiting Samsung US
Customer Rating
4
I like it ... But...
on August 21, 2023
Posted by: MTELLC
[This review was collected as part of a promotion.] I use my S23 as a work phone. It helps me stay organized and allows me to talk to my business contacts. I really like the camera. It has such a really clear picture for when I need to take pictures of my paperwork to send in. (That's my favorite part.) I like it more if I could lock some apps so my kids won't delete them to add more games.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Quality and durable.
on August 21, 2023
Posted by: kmk1180
[This review was collected as part of a promotion.] I'm liking my Samsung phone. There are 2 things I need in a phone.
Durable and a good camera. Durable because I have habit of dropping my phone.
Several others I had when i dropped cracked easily.
This Samsung I dropped and not a crack.
Maybe I got lucky but is relief knowing if i drop it it's not ruined right away.
And camera. I take a lot of photos on trips. Photos I've taken so far have turned out nicely. Plus editing them is super easy.
Overall, thumbs up on my Samsung phone
Durable and a good camera. Durable because I have habit of dropping my phone.
Several others I had when i dropped cracked easily.
This Samsung I dropped and not a crack.
Maybe I got lucky but is relief knowing if i drop it it's not ruined right away.
And camera. I take a lot of photos on trips. Photos I've taken so far have turned out nicely. Plus editing them is super easy.
Overall, thumbs up on my Samsung phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung galaxy always upgraded to next dev
on August 21, 2023
Posted by: Beajelena
[This review was collected as part of a promotion.] I use my phone to keep in contact with family friends business pay bill watch movie video play game all the work
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not happy with the camera
on August 21, 2023
Posted by: Irene67
[This review was collected as part of a promotion.] Streaming, music and publishing pictures and videos
Value
3
Response from Samsung USBy Debra, Social Commerce, August 23, 2023
Hello there Irene67,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S23 has a 12MP Selfie camera, a 12MP Ultra-Wide Camera, a 50MP Wide-Angle camera, and a 10MP 3X Optical Zoom Telephoto Camera available to capture those share-worthy moments in life. The Galaxy S23, S23+, and S23 Ultra offer incredible camera functions so taking portraits, selfies, and videos are a breeze. You can zoom in or out with a tap, improve the resolution on your photos with the AI Image Enhancer, and even take photos and videos in total darkness using the S23 series’ Nightography mode. The Gallery app can also arrange your photos into personalized stories for you! For your convenience, I have linked below your device's user manual along with an article titled, "The best camera features on your Galaxy S23" that is filled with a plethora of helpful tips on unlocking the potential of your camera settings. Without having more details available regarding what you may be currently experiencing with your device, I recommend reaching out to Samsung Support for further assistance and/or troubleshooting. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23/#camera.
https://www.samsung.com/us/support/answer/ANS00091862/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S23 has a 12MP Selfie camera, a 12MP Ultra-Wide Camera, a 50MP Wide-Angle camera, and a 10MP 3X Optical Zoom Telephoto Camera available to capture those share-worthy moments in life. The Galaxy S23, S23+, and S23 Ultra offer incredible camera functions so taking portraits, selfies, and videos are a breeze. You can zoom in or out with a tap, improve the resolution on your photos with the AI Image Enhancer, and even take photos and videos in total darkness using the S23 series’ Nightography mode. The Gallery app can also arrange your photos into personalized stories for you! For your convenience, I have linked below your device's user manual along with an article titled, "The best camera features on your Galaxy S23" that is filled with a plethora of helpful tips on unlocking the potential of your camera settings. Without having more details available regarding what you may be currently experiencing with your device, I recommend reaching out to Samsung Support for further assistance and/or troubleshooting. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23/#camera.
https://www.samsung.com/us/support/answer/ANS00091862/
Written by a customer while visiting Samsung US
Customer Rating
5
Nothing better than a Galexy!
on August 21, 2023
Posted by: Ellis84
[This review was collected as part of a promotion.] I recently had the pleasure of using the Samsung S23, and I must say, it's nothing short of impressive. This smartphone truly stands out as an all-rounder, offering an exceptional blend of features that cater to both casual users and tech enthusiasts alike.
One of the standout features of the Samsung S23 is its remarkable battery life. I was pleasantly surprised by how long I could go without needing to charge the device. This is a game-changer for anyone who's tired of constantly searching for a charging port.
The camera performance on the Samsung S23 is simply outstanding. The quality of the photos and videos it produces is truly exceptional. Whether you're capturing breathtaking landscapes or taking detailed close-ups, the camera delivers stunning results every time. This is a smartphone that turns every moment into a memorable snapshot.
The ease of use of the Samsung S23 is another noteworthy aspect. Navigating through the interface and accessing various features is intuitive and smooth. Even for someone who isn't tech-savvy, getting the hang of the phone's functionalities is a breeze.
Customization options are aplenty with the Samsung S23, allowing you to truly make the device your own. From personalized themes to arranging the home screen to suit your preferences, the level of customization offered here is impressive.
In conclusion, the Samsung S23 is a stellar smartphone that ticks all the right boxes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features
on August 21, 2023
Posted by: Dina2323
[This review was collected as part of a promotion.] My phone works pretty decent. I like it It's a cool phone.
Value
4
Written by a customer while visiting Samsung US