Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Average customer rating
4.7
(4,046 Reviews)
Rating breakdown 4,046 reviews
5 Stars
3,133
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Customer Rating
4
Great phone. The screen is really strong and durab
on August 22, 2023
Posted by: Bordajr
[This review was collected as part of a promotion.] Gaming and movies also a little streaming so far every game and movie is great
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone all arounds
on August 22, 2023
Posted by: Shoptilidrop
[This review was collected as part of a promotion.] It's awesome phone! My wife loves it! Wish I would have gotten me one! Always great products from Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This is a great product to use. It is lightweight
on August 22, 2023
Posted by: THALIA
[This review was collected as part of a promotion.] I mainly use my phone for school and work. It is lightweight and very practical. It does overheat quickly. I figured that the phone also needs multiple breaks to function properly. After a plane ride, you must restart the S23 multiple times before you can make a call and hear properly. It turns the voice of the person on the other end of the line into high pitched noise. Aside from the overheating and issues after plane rides. The phone has been great.
Value
3
Response from Samsung USBy Debra, Social Commerce, August 25, 2023
Howdy Thalia,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Feel free to check out the article titled, "Keep your Galaxy device at its normal operating temperature" for tips on how to help your Galaxy S23 at its normal operating temperature. I have linked it below for your convenience. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. Please make sure that the software on your Galaxy S23 has been updated with the most current version of software. A link containing your software update has been provided below. Please do not hesitate to contact Samsung Support if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/answer/ANS00077582/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Feel free to check out the article titled, "Keep your Galaxy device at its normal operating temperature" for tips on how to help your Galaxy S23 at its normal operating temperature. I have linked it below for your convenience. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. Please make sure that the software on your Galaxy S23 has been updated with the most current version of software. A link containing your software update has been provided below. Please do not hesitate to contact Samsung Support if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung G23 phone
on August 22, 2023
Posted by: Fish0609
[This review was collected as part of a promotion.] I love the ability to use my finger print to open most of my apps. I do wish I could use it for more apps.
I love the quality of my photos .
I don't use some of the things I know my phone can do because I just haven't taken the time to learn. I don't use the pen but I've wanted to learn. Just knowing I can is very nice. I just find it to be extremely easy to use.
There's really nothing I don't like about my phone. This is my 6th Samsung phone. My family uses another brand and has tried to get me to switch but I really like my Samsung phones. Everything electronic that I own is Samsung. I swear by this company.
I love the quality of my photos .
I don't use some of the things I know my phone can do because I just haven't taken the time to learn. I don't use the pen but I've wanted to learn. Just knowing I can is very nice. I just find it to be extremely easy to use.
There's really nothing I don't like about my phone. This is my 6th Samsung phone. My family uses another brand and has tried to get me to switch but I really like my Samsung phones. Everything electronic that I own is Samsung. I swear by this company.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features
on August 22, 2023
Posted by: DemonSlayer
[This review was collected as part of a promotion.] This phone is amazing when it comes to games and streaming movies.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This was a great upgrade to my s21 ultra
on August 22, 2023
Posted by: Coxcelot
[This review was collected as part of a promotion.] I was happy with my last purchase, the s21 ultra, but acquiring a new s23 felt new, felt like an upgrade, performed better than imagined and could handle multitasking. I love the screen size and image quality, I don't see this beast of a device losing use any time soon!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Simple phone with a great camera!
on August 22, 2023
Posted by: Ejc1983
[This review was collected as part of a promotion.] I use my phone for work. It is so reliable and efficient. It helps me get where I need to go. The Camara is great for all the adventures I get to tak. The resolution is beautiful and crisp and can even get great night sky pics. I LOVE THIS PHONE!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung user and love it
on August 22, 2023
Posted by: Samsunggirl4life
[This review was collected as part of a promotion.] So far so good. Charge fast. Only con do not have a memory card have to purchase from Google. That part sucks.
Value
4
Written by a customer while visiting Samsung US