Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Average customer rating
4.7
(4,046 Reviews)
Rating breakdown 4,046 reviews
5 Stars
3,133
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Customer Rating
3
Could work better
on August 27, 2023
Posted by: MistysA23sam
[This review was collected as part of a promotion.] It lags a little. Talk to text isn't doing so well
Value
3
Response from Samsung USBy Debra, Social Commerce, August 30, 2023
Aloha MistysA23sam,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Have you updated the software on your Galaxy S23 recently? A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. For your convenience, I have included a link below that has your device's software update. Please make sure that your device has been updated with the most current version of software. Bixby may occasionally display an error message or not respond to your voice commands. Before anything else, make sure your device is connected to either a Wi-Fi or mobile data network. If it's connected but you're still experiencing issues, you will need to clear the data for all of Bixby's system apps. Check out the article titled, "Reset Bixby on your Samsung phone or tablet" to help resolve your talk to text experience. I have also linked the article below for your easy access. Let us know if you would like any additional assistance by contacting Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/support/troubleshooting/TSG01001306/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Have you updated the software on your Galaxy S23 recently? A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. For your convenience, I have included a link below that has your device's software update. Please make sure that your device has been updated with the most current version of software. Bixby may occasionally display an error message or not respond to your voice commands. Before anything else, make sure your device is connected to either a Wi-Fi or mobile data network. If it's connected but you're still experiencing issues, you will need to clear the data for all of Bixby's system apps. Check out the article titled, "Reset Bixby on your Samsung phone or tablet" to help resolve your talk to text experience. I have also linked the article below for your easy access. Let us know if you would like any additional assistance by contacting Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/support/troubleshooting/TSG01001306/
Written by a customer while visiting Samsung US
Customer Rating
5
Great screen and camera
on August 27, 2023
Posted by: PhotoEye
[This review was collected as part of a promotion.] I recently upgraded to the S23 and I am extremely happy with my upgrade. The screen is wonderfully clear and the colors pop off the screen. The colors makes the photos taken from its camera simply amazing. It has a wonderful zoom and editing features. I find myself taking photographs of subjects I never would have tried before: butterflies, hummingbirds, birds, and plants. The S23 is more than just a reliable phone and app supporting tool. It's a great way to explore my newly found artistic eye. I am extremely happy with my S23.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device is really fast
on August 27, 2023
Posted by: Locito75
[This review was collected as part of a promotion.] I measly used for school and watching Netflix it looks perfect and it's really fast
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the size
on August 27, 2023
Posted by: Alliplum
[This review was collected as part of a promotion.] Size, feel, look, and ui is fantastic. Highly recommend for anyone that likes to customize their experience on a phone, while also having a rocking camera and everything else.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent product!
on August 27, 2023
Posted by: Love71Fords
[This review was collected as part of a promotion.] The Samsung Galaxy S23 is an excellent phone!
It is the best phone that I have ever used. It has so many different features and functions that I am sure you will find it useful and enjoyable.
It is easy to use and with an Otterbox to protect it in case it falls you will be able to enjoy it for a long time!
I was so excited about getting the Samsung Galaxy S23 and trading in my old Samsung Galaxy S10e that I failed to notice one single drawback that it has. I got home and the first thing I did was to try and plug in my headphones 🎧 😐 and that's when I found out that the Samsung Galaxy S23 doesn't have a headphones jack. I couldn't believe it! Every other phone 📱 📲 ☎️ 📞 📳 I had always had a jack for using headphones 🎧
I am still disappointed about that. But I still love ❤️ the Samsung Galaxy S23 cell phone. It is my daily companion and I couldn't live without it.
It is the best phone that I have ever used. It has so many different features and functions that I am sure you will find it useful and enjoyable.
It is easy to use and with an Otterbox to protect it in case it falls you will be able to enjoy it for a long time!
I was so excited about getting the Samsung Galaxy S23 and trading in my old Samsung Galaxy S10e that I failed to notice one single drawback that it has. I got home and the first thing I did was to try and plug in my headphones 🎧 😐 and that's when I found out that the Samsung Galaxy S23 doesn't have a headphones jack. I couldn't believe it! Every other phone 📱 📲 ☎️ 📞 📳 I had always had a jack for using headphones 🎧
I am still disappointed about that. But I still love ❤️ the Samsung Galaxy S23 cell phone. It is my daily companion and I couldn't live without it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Product has great features!
on August 27, 2023
Posted by: PAPERCHASINGJAMACIAN
[This review was collected as part of a promotion.] I use it for work and everyday activities. It keeps a charge throughout the day. Its processes information fast. Great device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
SO Happy to be back with the Galaxy S Serirs
on August 27, 2023
Posted by: StevieJFab23
[This review was collected as part of a promotion.] I mistakenly switched from an S21 Ultra 5g to a competitor 's device last year when my Galaxy was not performing as I felt I should. After 9 months of substandard performance and slow to no processing speeds, I finally returned to the Galaxy family, and cannot express how happy I am to bring back in the Galaxy family!
The S23 is perfectly sized, although slightly smaller than it's big siblings, in screen size (this does not inhibit ease of use or accessibility) and irts ability to process actions at lightning speeds is uncompromied! It's intuitive and fully adapts to the user's needs. I'll never switch again, please forgive me for .my lapse in loyalty, it will never happen again!
The S23 is perfectly sized, although slightly smaller than it's big siblings, in screen size (this does not inhibit ease of use or accessibility) and irts ability to process actions at lightning speeds is uncompromied! It's intuitive and fully adapts to the user's needs. I'll never switch again, please forgive me for .my lapse in loyalty, it will never happen again!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Super Fast
on August 27, 2023
Posted by: Weezy5978
[This review was collected as part of a promotion.] I use my Samsung phone for all kinds of things. From keeping appointments to shopping on the internet.
I love the fast processor and the ability to tap pay. Not having to pull your wallet out and find your card is helpful.
I love the fast processor and the ability to tap pay. Not having to pull your wallet out and find your card is helpful.
Value
5
Written by a customer while visiting Samsung US