Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Average customer rating
4.7
(4,046 Reviews)
Rating breakdown 4,046 reviews
5 Stars
3,133
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Customer Rating
5
Good!!!!¡!!!!
on September 11, 2023
Posted by: Love2sp
[This review was collected as part of a promotion.] It feel so good to be so right eat my love the phone feels sexy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the S23, it has a great battery life and mo
on September 11, 2023
Posted by: KatMrsn
[This review was collected as part of a promotion.] I like this 23 because the battery life is amazing it has good recording quality and the sound from the speaker is not distorted and it takes great pictures as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S23 is fantastic
on September 10, 2023
Posted by: SkinnyLegend
[This review was collected as part of a promotion.] Amazing device, has all the needs of a phone and more!!! I love the Samsung health feature, has helped me with everyday physical activities among other things!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Might as well try an upgrade.
on September 10, 2023
Posted by: jamara
I had a Galaxy s10 5G before this, and I am disappointed in the performance of this phone. It is much slower when I play games, and drops calls constantly (an issue I never had with the previous phone). The camera is good but the storage filled up extremely fast an as someone who creates content, this is incredibly hindering. I expected more from the latest phone without having to get the top of the line upgrades, and will not have this phone for long.
Response from Samsung USBy Debra, Social Commerce, September 11, 2023
Salutations Jamara,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. Please ensure that the software on your Galaxy S23 has been updated with the most current version, linked below. If your Galaxy phone is experiencing low signal, or even no signal at all, you may be unable to connect to the internet, and its ability make or receive phone calls may be limited. Although the Galaxy S23 series lacks expandable storage options, like the addition of a microSD card, you do have cloud based storage options available to you like Samsung Cloud, Google Drive, and Microsoft OneDrive. When you have the free time out of your hectic day, please check out the articles titled "Samsung phone has poor signal and cannot use data or make calls" and "Manage storage on your Samsung Galaxy phone" for a plethora of information and/or troubleshooting steps to help resolve what you have been experiencing with your device. I have linked these resources below for your easy access. Let us know if you have any questions for us or if you would like any further assistance by contacting Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
https://www.samsung.com/us/support/answer/ANS00091942/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. Please ensure that the software on your Galaxy S23 has been updated with the most current version, linked below. If your Galaxy phone is experiencing low signal, or even no signal at all, you may be unable to connect to the internet, and its ability make or receive phone calls may be limited. Although the Galaxy S23 series lacks expandable storage options, like the addition of a microSD card, you do have cloud based storage options available to you like Samsung Cloud, Google Drive, and Microsoft OneDrive. When you have the free time out of your hectic day, please check out the articles titled "Samsung phone has poor signal and cannot use data or make calls" and "Manage storage on your Samsung Galaxy phone" for a plethora of information and/or troubleshooting steps to help resolve what you have been experiencing with your device. I have linked these resources below for your easy access. Let us know if you have any questions for us or if you would like any further assistance by contacting Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
https://www.samsung.com/us/support/answer/ANS00091942/
Written by a customer while visiting Samsung US
Customer Rating
4
Great Cameras
on September 10, 2023
Posted by: Rancher48
[This review was collected as part of a promotion.] I'm outside a lot. Regularly check weather, latest updates, expected emails, texts, and calls. Because I'm outside so much, I see and photograph a lot.I depend on this phone. Wouldn't want to leave home without it.
With that said, there are some problems. I think of myself owning a great camera, with the bonus of a pretty good phone.
My last 5 phones were Galaxy.
With that said, there are some problems. I think of myself owning a great camera, with the bonus of a pretty good phone.
My last 5 phones were Galaxy.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone.
on September 10, 2023
Posted by: Reallygood23
[This review was collected as part of a promotion.] I love the camera and the display when I'm watching t mobile TV. The video calls are so crisp and clear it's like they are in the room with you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new S23 phone
on September 10, 2023
Posted by: Kim4Samsung
[This review was collected as part of a promotion.] Coming from using the S20 FE 5g phone I was a couple years behind, when I finally got the new s23 I was so impressed at how updated it was and all the features it has to offer. I think the thing I like most is all the ways I can personalize it with more and better options. The battery life is really good on it. I have a watch 5 and buds2 that I also love I had everything all linked up very easy with no issues. I feel like I went from stone age to new age. I will definitely be upgrading to one of the flips as soon as I can. I can honestly say that samsung has never steered me wrong ever, not even when I've had to resort to cheaper phones. Truly a huge samsung fan!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Performance Plus
on September 10, 2023
Posted by: Jomama11
[This review was collected as part of a promotion.] I have had different samsungs including galaxy, note, VtinQ in the past and all have performed great for me. With a brain injury behind my eyes I loved the original notes and their size. But now I just keep my font extra large. I use this in place of the computer streaming, gaming photos and much more. A win for me would be great so I could get a tablet which would be super for my eyes! Being disabled over most of my body I usually don't get to do much so my phone is my way to put a little fun in my day!👍💕😊💖
Value
5
Written by a customer while visiting Samsung US