Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Average customer rating
4.7
(4,046 Reviews)
Rating breakdown 4,046 reviews
5 Stars
3,133
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Customer Rating
5
Good phone all around
on September 11, 2023
Posted by: Roro777
[This review was collected as part of a promotion.] Been using this phone for a minute now and it has been a great help to me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone.
on September 11, 2023
Posted by: Seansangel
[This review was collected as part of a promotion.] I use my phone mainly for texting and phone calls.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great android king
on September 11, 2023
Posted by: Safaikinci
[This review was collected as part of a promotion.] Comfortable for daily use. The charge is long and the camera is excellent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Phone of the future.
on September 11, 2023
Posted by: DesignaPandaLLC
[This review was collected as part of a promotion.] What's not to love about the galaxy s23, packed full of adventure and features even the iPhone would be jealous of. I do not like to spoil surprises, grab a galaxy s23 today and hold the future in the palm of your hands.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great camera capabilities
on September 11, 2023
Posted by: Pitchboy
[This review was collected as part of a promotion.] I love the Camara feature which allows me to capture images and videos in portrait and landscape mode. I also love that the phones allows for live editing of pictures where you can easily mark out distracted images from the background with a simple cut.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
New features
on September 11, 2023
Posted by: Badboideedee79
[This review was collected as part of a promotion.] I use my phone for school and communicating with friends and family.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung phones aren't as good as they used to be
on September 11, 2023
Posted by: Ciinq81
[This review was collected as part of a promotion.] I'm constantly having issues with the phones freezing or crashing. Performance os horrible. I used to be a hard-core fan but now I'm convinced they just care about their money. Phones are made super cheap nowadays and the price keeps going up. I used to recommend them to everyone, now I barely even want mine.
Value
3
Response from Samsung USBy Debra, Social Commerce, September 12, 2023
Hi,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When your phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send your it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Check out the article titled, "Samsung phone or tablet freezes and crashes" for some troubleshooting steps that you can take to help resolve what you have been experiencing with your device freezing. I have provided the link below for your easy access. Do you remember updating the software on your Galaxy S23 recently? A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. Ensure that the software on your device has been updated with the most current version available. A link containing your software update is also below for your quick access. Please reach out to Samsung Support if you would like any further assistance after reviewing the resources provided. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
https://www.samsung.com/us/support/answer/ANS00077582/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When your phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send your it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Check out the article titled, "Samsung phone or tablet freezes and crashes" for some troubleshooting steps that you can take to help resolve what you have been experiencing with your device freezing. I have provided the link below for your easy access. Do you remember updating the software on your Galaxy S23 recently? A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. Ensure that the software on your device has been updated with the most current version available. A link containing your software update is also below for your quick access. Please reach out to Samsung Support if you would like any further assistance after reviewing the resources provided. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Customer Rating
5
Is one of the best phone that I had till now
on September 11, 2023
Posted by: Maick96
[This review was collected as part of a promotion.] Is really good at the time that you wanna play and it charge really fast
Value
5
Written by a customer while visiting Samsung US