Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Average customer rating
4.7
(4,046 Reviews)
Rating breakdown 4,046 reviews
5 Stars
3,133
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Customer Rating
4
This product is amazing
on September 11, 2023
Posted by: Jennsdaone
[This review was collected as part of a promotion.] I use my phone mostly for gaming and social media but now that I got this one I am now getting into photography. This phone has the best camera by far and I love taking pictures and seeing what I can do with them with these camera options.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome camera
on September 11, 2023
Posted by: imluckyru1
[This review was collected as part of a promotion.] Definitely an upgrade from the s20 ! Great camera and Samsung truly delivers with its seamless functionality and speed of operation. I love how durable it is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone every aspect of the phone is great
on September 11, 2023
Posted by: Tkae1226
[This review was collected as part of a promotion.] I use my phone for work for school I'm on it all day great battery life it's hands down the best phone I've had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a solid phone.
on September 11, 2023
Posted by: Sideeffect001
[This review was collected as part of a promotion.] Like most people, I'm sure, I use my phone to scroll social media a lot. It does well.
I use it for texting, also good, and phone calls.
I play some games on the phone. No complaints about how the phone handles them.
I use it for texting, also good, and phone calls.
I play some games on the phone. No complaints about how the phone handles them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Tough phone, great pictures!
on September 11, 2023
Posted by: Avagadro6
[This review was collected as part of a promotion.] I switched to Samsung years ago while the t of my family struck with the other leading non-android phones. I've replaced so my cracked screens for my kids and wife and never once had to do so with my Samsungs! Not on that, but my wife always says to use my phone for photos when we are out because "it takes much better pictures". I love my Samsungs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best of the best
on September 11, 2023
Posted by: JayCool
[This review was collected as part of a promotion.] Samsung's newest flagship phone, the Galaxy S23 Ultra, has quickly become my daily driver. After using it as my main device for a couple weeks now, I'm thoroughly impressed with how it has handled everything I've thrown at it. The S23 Ultra truly excels when it comes to everyday usage.
The display is a key highlight - that massive, gorgeously bright 6.8" AMOLED panel makes everything look stunning. I constantly find myself getting drawn into videos or photos thanks to the vibrant colors and smooth 120Hz refresh rate. The screen also makes the S23 Ultra perfect for multitasking, with the ability to run multiple apps simultaneously.
The camera system is just as versatile as Samsung promised. The main 200MP sensor takes jaw-droppingly detailed shots, while the array of zooms means I always get the perfect framing for landscapes, portraits, or anything in between. Photo quality has been superb in all lighting conditions.
Performance is snappy and fluid thanks to the latest silicon and up to 12GB of RAM. Heavy apps like games and video editors launch rapidly. Multi-tasking several apps at once or having many browser tabs open slows nothing down. The S23 Ultra truly feels like a mini powerhouse computer in your pocket.
The 5,000mAh battery has also been a revelation, easily providing enough juice to last me from morning to night even on days with heavy usage. I don't think I've ever felt range anxiety with the S23 Ultra, which is critical for worry-free daily use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the pictures
on September 11, 2023
Posted by: Lovespictures
[This review was collected as part of a promotion.] I use my Samsung for work and pleasure. I love my phone and takes really good pictures! Wish I could add storage to it. Runs a little slow now it is really full.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Nice phone
on September 11, 2023
Posted by: Gamer06
[This review was collected as part of a promotion.] I use my device for talking texting gaming emails everything. My reason for the 3 stars is sometimes when I am talking to someone it sounds as if they are under water and a lot of echoes which is very annoying and makes me end my calls earlier than I would like.
Value
3
Response from Samsung USBy Debra, Social Commerce, September 15, 2023
Greetings Gamer06,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more details available regarding what you may be currently experiencing with the audio on your Galaxy S23 and without being able to ask you any follow up questions in response to what you have already shared with us, I recommend reaching out to Samsung Support for further assistance when you have the available time out of your busy day. Samsung Support is available to answer your questions, take any additional feedback that you would like to share with us, and assist your with troubleshooting your Galaxy devices. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more details available regarding what you may be currently experiencing with the audio on your Galaxy S23 and without being able to ask you any follow up questions in response to what you have already shared with us, I recommend reaching out to Samsung Support for further assistance when you have the available time out of your busy day. Samsung Support is available to answer your questions, take any additional feedback that you would like to share with us, and assist your with troubleshooting your Galaxy devices. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US