Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Average customer rating
4.7
(4,046 Reviews)
Rating breakdown 4,046 reviews
5 Stars
3,133
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Customer Rating
5
I love this new phone!
on September 12, 2023
Posted by: Cardsr01
[This review was collected as part of a promotion.] I love everything about this phone! It has great signal/ reception, the battery life is very good, the camera is amazing and it's easy to use! I truly love the auto brightness as I am out in the sun a lot and this is by far the easiest screen to see in the sun! Love the fast charging and it connects seamlessly with both my watch and my ear buds! All in all I am very happy with my phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My phone is great and ready to keep up withemands!
on September 12, 2023
Posted by: Monkeythisnthat
[This review was collected as part of a promotion.] I use my phone for talking, streaming, messaging, surfing the web, and playing Best Fiends!! Overall, the phone works great and doesn't lag!! I like it better than my other Samsungs that I've had in the past!! It has tons of new features that are way better than most phones, and definitely better than the iPhone!! Good job Samsung!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful & Beautiful ❤️
on September 12, 2023
Posted by: Gyesh1
[This review was collected as part of a promotion.] Such an amazing device since I upgraded in March from the Samsung Galaxy S21 wish I find a very big upgrade still. Such a very amazing phone for any type of user whether it's photos just browsing the web YouTube or gaming. It's amazing. Sleek design, great bright display, tons of customization options with Samsung's awesome One UI, Great processing speed with the Snapdragon 8 Gen 2, perfect and comfortable design for just the right fit in my hand and so on and so forth but I'll just stop now because I could go on and on about Samsung and how great they are. Thank you for your commitment to the company. Keep up the great work 💯💪
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has been awesome, it reminds me why I s
on September 12, 2023
Posted by: Samsung02
[This review was collected as part of a promotion.] I use my phone for gaming, work and connecting with friends and family, it runs very smoothly through all of it. The camera is great and storage space makes it even better. It has amazing features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is faster, I love it.
on September 12, 2023
Posted by: Gambito
[This review was collected as part of a promotion.] My new phone has a good speed for my job, sometimes I have meetings and I need a good resolution on the camera, the sound is good with or without headphones, I like to share the pictures with a good detail of my activities ( backup of information, control cabinets, etc.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome
on September 12, 2023
Posted by: Jennyfromtheblock2
[This review was collected as part of a promotion.] I truly love my phone it works so much faster then the previous galaxy series before this one came out I love the little features and add ons to it like the notification button for a screenshot I know longer have to hold buttons to do that its just an amazing phone period
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed
on September 12, 2023
Posted by: Irishgal1963
[This review was collected as part of a promotion.] I do like the many features that the phone has however I bought it because I was told that the quality of the pictures was very good. I do not feel that this is true. The pictures I have taken out of no better quality and the pictures I took on my Galaxy 8. Very disappointing that I upgraded and this is what I got
Value
3
Response from Samsung USBy Debra, Social Commerce, September 13, 2023
Greetings Irishgal1963,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S23, S23+, and S23 Ultra offer incredible camera functions so taking portraits, selfies, and videos are a breeze. You can zoom in or out with a tap, improve the resolution on your photos with the AI Image Enhancer, and even take photos and videos in total darkness using the S23 series’ Nightography mode. The Gallery app can also arrange your photos into personalized stories for you! Be sure to check out the article that I have linked below for you titled, "The best camera features on your Galaxy S23" for some awesome information about your camera! Without knowing more details about what you may be experiencing with your camera functionality, I suggest reaching out to Samsung Support at your earliest convenience for further assistance and/or troubleshooting. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00091862/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S23, S23+, and S23 Ultra offer incredible camera functions so taking portraits, selfies, and videos are a breeze. You can zoom in or out with a tap, improve the resolution on your photos with the AI Image Enhancer, and even take photos and videos in total darkness using the S23 series’ Nightography mode. The Gallery app can also arrange your photos into personalized stories for you! Be sure to check out the article that I have linked below for you titled, "The best camera features on your Galaxy S23" for some awesome information about your camera! Without knowing more details about what you may be experiencing with your camera functionality, I suggest reaching out to Samsung Support at your earliest convenience for further assistance and/or troubleshooting. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00091862/
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is very dependable and fast.
on September 12, 2023
Posted by: LittleShopperBuddy
[This review was collected as part of a promotion.] I use my phone everyday to check my email, messages, check in on Facebook Friends, watch the news and keep up with the weather. I love being to reach out to friends with one touch, or voice commands. The battery ladts a long time, so I'm not constantly worried about where to plug in, during the day. I love keeping all my pictures in my device, so they are easy to reach and share at any time.
Value
4
Written by a customer while visiting Samsung US