Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Average customer rating
4.7 out of 5
4.7
(4,046 Reviews)
Open Ratings Snapshot
Rating breakdown 4,046 reviews
5 Stars
3,133
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product. 
(
66 out of 81
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Customer Rating
4 out of 5
4
Great phone
on November 13, 2023
Posted by: Jeweles
[This review was collected as part of a promotion.] I mainly use my phone for music and gaming and pictures. I like how loud it plays the music and all my phone calls are clear. I never have problems with it and not detecting my touch when I'm playing my game. The pictures turn out phenomenal
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Phone and Perfect Size
on November 13, 2023
Posted by: TonyVal06
[This review was collected as part of a promotion.] I have had my Galaxy S23 for a few months now and it is by far the best Samsung I have had yet. I only use Samsung phones and the rest of my family (all seven of them) use the OTHER brand. I beat there phone's hands down in every aspect! Better pictures, videos, speed of applications, ease and speed of software updates. I will always choose Samsung. My Galaxy S23 is reliable and holds it's battery all day no matter how many applications I utilize on it. The camera is the best I've used yet. So clear and night shots are even better. The size is perfect and fits right in my pocket. The price was also extremely reasonable. Samsung wins again (in my opinion)!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Nice processor speed
on November 13, 2023
Posted by: IdenticalTwin1717
[This review was collected as part of a promotion.] Only have had this for a few weeks now but it is okay. Nothing really exciting about the S23 compared to my other Samsung phones that I have had throughout the years. I still think major brand cell phones are overly priced and expensive.
Value
3 out of 5
3
Response from Samsung USBy Social CommerceNovember 16, 2023
Hey IdenticalTwin1717,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S23 allows you to game or stream anywhere with adaptive visibility delivering optimal color and brightness, in any light. In addition to the super smooth 120Hz display, Galaxy S23 is equipped with a Snapdragon 8 Gen 2 Mobile Platform for Galaxy that optimizes load times and power use. Please feel free to reach out to Samsung Support if you would like to share any additional feedback with us or if you would like further assistance. Thank you for being a trustworthy Samsung customer.
- Debra

smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I absolutely love my S23. It has awesome features
on November 13, 2023
Posted by: Brandio436
[This review was collected as part of a promotion.] I can not believe how incredible the camera is on this phone!!!! My S23 has all of the features I need and some more that I didn't know I needed. It is my phone, my computer, my camera and my stereo. I even stream my favorite shows on my phone from time to time. I would be completely lost without my Samsung galaxy S23!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone is great in all aspects
on November 13, 2023
Posted by: RiskyRanger
[This review was collected as part of a promotion.] I use it as my everyday device and it serves me well all day everyday.. the battery is awesome too lasting all day and sometimes into the next.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Does a great job.
on November 13, 2023
Posted by: DavesNotHere
[This review was collected as part of a promotion.] I am very happy with my phone. It is excellent at my top 3 features. Great call quality. Great photo and video quality. Long battery life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Good but I think you could do more
on November 13, 2023
Posted by: Prolifik
[This review was collected as part of a promotion.] Work, school and everyday phone calls. mostly use it for everything.
Value
2 out of 5
2
Response from Samsung USBy Social CommerceNovember 16, 2023
Howdy Prolifik,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please do not hesitate to contact Samsung Support if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra

smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The only phone for me
on November 13, 2023
Posted by: Elbert
[This review was collected as part of a promotion.] I use my phone for every aspect of my life.
Managing my smart devices at home. The smart home integration gets better and better.
My phone is also used for research and daily navigation whenever I'm traveling out about.
Galaxy series has never disappointed me in each time it gets better and better with better life and performance.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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