Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.3
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
20
4 Stars
3
3 Stars
3
2 Stars
1
1 Star
2
87%of customers recommend this product.
(
13 out of
15)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 256GB (Unlocked) - Cobalt Violet
Posted by: SkyEnglish
Verified Purchase:Yes
Perfect phone! Super fast, easy to use, and beautiful!
Written by a customer while visiting Samsung US
Posted by: Javier
from St. Kitts and Nevis
Expertise:Expert
Verified Purchase:Yes
I expected some apecs insid ethe phone which ibsaw on media advertising but beyond that the front camera is very dart at night.. butbistvokay phone not as super speed as its beein said on media
I would recommend this to a friend!
Features
3
Performance
3
Design
5
Value
4
Response from Samsung USBy R&R Team, August 31, 2024
Thank you for reaching out to us, Javier, and sharing your thoughts. We value your honesty as we continuously work to improve our products and services. We've noticed that you inquired about the Galaxy S24. The new Galaxy device is designed to elevate your productivity with the revolutionary power of Galaxy AI. Whether you need to quickly research something or capture detailed projects day or night, this device offers new ways to help you stay productive and collaborate effectively. Even in low-light conditions, the Galaxy S24's camera excels with its range of camera modes, including Night Mode, which enables you to capture incredible shots at night. To use Night Mode:
1. Open the Camera app on your Galaxy smartphone.
2. Swipe to More and tap Night.
3. When you're ready, tap Capture to take your photo.
4. View the image in your photo gallery.
If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
1. Open the Camera app on your Galaxy smartphone.
2. Swipe to More and tap Night.
3. When you're ready, tap Capture to take your photo.
4. View the image in your photo gallery.
If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Rayil
from fortmill
Expertise:Expert
Verified Purchase:Yes
Having issues with my phone its strucks for every 2 days and restart the phone and saved the money for more than 2 years and bought phone and not happy .
Response from Samsung USBy R&R Team, August 12, 2024
Thanks for reaching out, Rayil. Your feedback is always appreciated. Our goal is to provide the best products and services to our customers. We noticed you reaching out to let us know about your S24 Ultra. The Galaxy S24 Ultra is a gaming powerhouse from a hardware perspective. It features a powerful processor, an efficient heat dissipation system, a high-visibility display, and a long-lasting battery that will keep you going through your favorite mobile games. Advanced gaming tools such as ray-tracing bring shadows and reflections to life in gameplay graphics. If you are still experiencing your phone restarting, check out the following link that provides options to help troubleshoot this. For any further assistance, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
1
Bugs!
on August 10, 2024
Posted by: Manulicious
from Cali
Expertise:Intermediate
I don't know, I had all the Samsung phones from S2-S9.
Then I switched to Huawei. That phone got stolen but I never had any problems.
So I went back to Samsung with the S24 Plus.
But from Day one I have issues with it, the plug to charge it, it's not working properly, I have to move that cable around to make it work, I tried multiple cables.
Google Maps and Google Chrome, even instagram is working horrible on my 24 plus and one of the main reasons I'm gonna turn in this phone, I hope it's just software issues on my specific phone but was never more disappointed than the "new" S24 Plus I'm very annoyed.
Then I switched to Huawei. That phone got stolen but I never had any problems.
So I went back to Samsung with the S24 Plus.
But from Day one I have issues with it, the plug to charge it, it's not working properly, I have to move that cable around to make it work, I tried multiple cables.
Google Maps and Google Chrome, even instagram is working horrible on my 24 plus and one of the main reasons I'm gonna turn in this phone, I hope it's just software issues on my specific phone but was never more disappointed than the "new" S24 Plus I'm very annoyed.
Features
5
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, August 12, 2024
We appreciate you for providing your honest feedback. We value all feedback as we are committed to continuous improvement. We acknowledge that you have posted a review about the S24. The S24 is designed with a rounded back for a more comfortable grip. It boasts a unified design with a satin finish for both the back glass and frame. The phone is crafted with improved Armor Aluminum that offers enhanced strength and hardness. Moreover, it is equipped with Gorilla Glass Victus 2 on both the front and rear. Samsung Care offers a 12-month limited manufacturer defect warranty for all Samsung devices. Additionally, Samsung Care+ is available for eligible devices, providing an added layer of protection. Samsung Care+ offers ultimate peace of mind by covering accidental damage such as losing your phone at a music festival, dropping and shattering the screen, theft, and even accidental water damage. We have noticed that you have already begun troubleshooting your device's charger. Please contact Samsung Support so that we can further assist you with this. - Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: STACYB71
Verified Purchase:Yes
This phone has been running well.
Better than my s22
Better than my s22
Written by a customer while visiting Samsung US
Posted by: Eddie
from Tobacco road, North Carolina
Expertise:Intermediate
Verified Purchase:Yes
The perfect
Flag ship phone! Not a bunch of unnecessary features that you will never use, practical and easy to hold with one hand. Great camera, screen and the looks of this phone scream quality. If your an android fan this is the one!
Flag ship phone! Not a bunch of unnecessary features that you will never use, practical and easy to hold with one hand. Great camera, screen and the looks of this phone scream quality. If your an android fan this is the one!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Reshma
Verified Purchase:Yes
So far so good. I have no complaints yet, as i am still learning all the new features of my galaxy s24. The only thing i wish was the s24 is bigger in size like the s24 plus. Other than than its a great phone to have and very easy to transfer data from old phone to this. I recommend this phone to anyone who loves androids.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Written by a customer while visiting Samsung US
Posted by: Thomas
Verified Purchase:Yes
Nice upgrade over the S22! Noticeably faster, improved battery life.
Written by a customer while visiting Samsung US