Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.3
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
20
4 Stars
3
3 Stars
3
2 Stars
1
1 Star
2
87%of customers recommend this product.
(
13 out of
15)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 256GB (Unlocked) - Cobalt Violet
Posted by: Paul B
Verified Purchase:Yes
Reliable phone, quality photos, easy to use, durable
Written by a customer while visiting Samsung US
Posted by: D E Perkins
from Northern California
Expertise:Intermediate
Verified Purchase:Yes
Great phone. The photo editing is not as good as I was expecting. Calls sound really good, not a lot of dropped calls or dead zones.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: PJPo
from Pgh, PA
Verified Purchase:Yes
One of my primary concerns was the weight of the phone and was the reason I selected this model. I was disappointed my pictures nor did my music migrate from my old S10 to the new S24. I was pleased all my contact went. Need time to experience phone to have a better feel for how it will work for me.
I would recommend this to a friend!
Features
3
Performance
4
Design
3
Value
4
Response from Samsung USBy R&R Team, January 2, 2025
Hi there PJPo, thank you for your feedback on your Samsung Galaxy S24. We are happy to hear you are thus far peased with the transfer of your contacts and usage of your new device. We have provided for your convenience a link to the full device manual to help you best align your device to your needs and wants, and discover the full capabilities of your device. We have also provided a link to the Samsung Support Team to answer any questions that may come up during your discovery. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Pamela
Verified Purchase:Yes
I waited for a good deal and got one! LOVE my new phone and set up was super easy!
Written by a customer while visiting Samsung US
Posted by: Smefford
from Mesa, AZ
Expertise:Expert
Verified Purchase:Yes
It seems like a decent phone, but it doesnt work as smoothly as my S10, so I am disappointed about that. The battery does seem to last longer though.
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, December 13, 2024
Hey there Smefford, we apreciate your feedback on your Samsung Galaxy S24. We are pleased to hear you are happy with the enhanced battery life of your device. If you are finding the speed of your device to be frustrating, we recommend using the settings app under display and adjusting the motion smoothness from standard to adaptive to increase your refresh rate. We have also provided links to a few articles to offer additional assistance. We have lastly shared a link to the Samsung Support Team if this experience continues and you would like additional one on one assistance. Thank you for being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Eric
from San Mateo, CA
Expertise:Expert
Verified Purchase:Yes
Came from a S22 Ultra. I got tired of the large phone and needing large pockets. The S24 regular is perfect. Small enough to fit in all pockets, big enough to be an easy to use screen size. Still takes great photos. Sure, I do notice slightly less performance on sound quality in speaker mode and some of the camera abilities. However as a more functional phone on a daily basis, all positives!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anne
from Boone, NC
Verified Purchase:Yes
Trading in my Galaxy 7 for the S24 was a big change. If you like lots of techy stuff this is the phone for you. I prefer less techy stuff and am still learning how it all works. Perfect size to fit in my pants pockets or purse. Glad I finally updated my phone to the S24.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Atheos777
Verified Purchase:Yes
Samsung!! You cannot go wrong with a Samsung!!! THE ONLY ANDROID PHONE!!
I would recommend this to a friend!
Written by a customer while visiting Samsung US