Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Marble Gray
Average customer rating
4.4
(22 Reviews)
Rating breakdown 22 reviews
5 Stars
17
4 Stars
0
3 Stars
3
2 Stars
0
1 Star
2
93%of customers recommend this product.
(
13 out of
14)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Marble Gray
Posted by: Jojogee119
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
Very happy with my new phone! Super easy to switch from my S20.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Dex missing
on December 2, 2024
Posted by: Suhashk
from Nashville Tn
Missing Dex, it was great feature in earlier models. Now I can't connect this phone to monitor and keyboard via divking station
Features
2
Performance
4
Design
4
Value
2
Response from Samsung USBy Social Commerce, December 2, 2024
Your feedback is greatly appreciated, Suhashk. We see that you reached out to share your feedback on the Galaxy S24. With the Galaxy S24, you can run DeX wirelessly on any display that supports Miracast, enabling an even more seamless work experience. Running DeX wirelessly removes the need for an HDMI adapter to connect, and it works nicely on Samsung Smart TVs for presentations or anything else requiring an expansive display. Check out the link attached to learn more about Samsung Dex on your Galaxy S24. If you have any additional questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
https://insights.samsung.com/2024/01/22/how-to-use-your-galaxy-s24-as-a-pc-with-samsung-dex/#:~:text=On%20your%20Galaxy%20device%2C%20open,available%20displays%20to%20connect%20to.
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://insights.samsung.com/2024/01/22/how-to-use-your-galaxy-s24-as-a-pc-with-samsung-dex/#:~:text=On%20your%20Galaxy%20device%2C%20open,available%20displays%20to%20connect%20to.
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Ahnaf
Verified Purchase:Yes
It's been two weeks since I got my S24, and it's awesome! The features are great, and it runs super smoothly. The S24's redesign is beautiful and the colors choices doesn't disappoint. I definitely recommend using this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: dealing with the new S24
from Idaho
Verified Purchase:Yes
Good product but learning how to operate new features becomes an issue. I tried to purchase Samsung Care + but the intricacies made it impossible. I also had to call to find out how to disable RCS. That takes a while and requires me to communicate with someone in a foreign country and the language difference becomes an issue.
Response from Samsung USBy R&R Team, December 20, 2024
Hi there, we appreciate your feedback on your Samsung Galaxy S24. We completely understand how important your device is to you and that exploring all of the features and capabilities can cause frustration and a learning curve. We have provided links below to the full device manual and the Samsung Support Team. You can use these resources to help align your device to your preferences. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Seattle,Wa
Expertise:Beginner
Verified Purchase:Yes
My husband loved his Christmas gift it was an upgrade from the s20 he said it was perfect size for him great color as well. Overall he loves it especially the quality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 28, 2025
Posted by: Elvin_Bykov
from New York, NY
Expertise:Expert
Best phone for my mother, she very happy.
Thanks Samsung 👍🏻
Thanks Samsung 👍🏻
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US