Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Marble Gray
Average customer rating
4.4
(22 Reviews)
Rating breakdown 22 reviews
5 Stars
17
4 Stars
0
3 Stars
3
2 Stars
0
1 Star
2
93%of customers recommend this product.
(
13 out of
14)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Marble Gray
Customer Rating
1
Not good. In 2024 there is no language support!
on September 5, 2024
Posted by: MAC AK
from Massachusetts
Expertise:Expert
Verified Purchase:Yes
Id like to return this back as there is no Turkish language support. Therfore, all features and mostly AI is useless for us! This is just software why you dont add this???
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, September 6, 2024
Thank you for sharing your honest feedback, Mac. Our customers' feedback is crucial to us as we strive to make improvements. We noticed that you reached out to share your thoughts on the Galaxy S24. We understand that you are interested in using the Galaxy AI features on this device. We've announced the upcoming expansion of three new languages for Galaxy AI: Arabic, Indonesian, and Russian, as well as three new dialects: Australian English, Cantonese, and Canadian French. In addition to the 13 languages already supported, Samsung is empowering even more Galaxy users around the world to utilize the power of mobile AI. In addition to these new languages and dialects, Samsung plans to add four more languages later this year, including Romanian, Turkish, Dutch, and Swedish, as well as traditional Chinese and European Portuguese. We appreciate your patience as we continue to make ongoing improvements. If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
I like features and hear the camera works goo
on April 10, 2024
Posted by: Mike
I bought this phone 8 months ago.it works fine I just like the ultra 24 alot.line is a23 5g..I'm wondering what it will cost me out of pocket at first
Written by a customer while visiting Samsung US
Customer Rating
3
Meh
on April 10, 2024
Posted by: Vanpetr
from New York
Expertise:Intermediate
Dropped my S21 accidentally in water. Bought a S24 today. I'm probably going to return tomorrow. This is not as good as my old one. What's different? Nothing I need.
Response from Samsung USBy Social Commerce, April 11, 2024
Aloha Vanpetr,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy S24. Did you know that we offer Samsung Care+ that can be added to eligible devices? Samsung Care+ is the ultimate peace of mind when it comes to protecting your investment. Accidentally losing your phone at a music festival, to dropping the phone and shattering the screen while bringing in groceries, to having it stolen from your bag, and to taking an unexpected dip in your neighbor's pool with your device in hand, are all covered under your Samsung Care+ plan. We understand how overwhelming it can feel to have to transition over to a brand-new device before you were truly ready to do so! To help with this unexpected learning curve, we do offer a wealth of resources that are available for you to help make this transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Feel free to take a look at them when you have the free time and reach out to us at Samsung Support afterwards if you have any questions for us. We're always happy to answer any questions that you may have and provide any further assistance you may need. Thank you for choosing Samsung!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24/
https://www.samsung.com/us/smartphones/galaxy-s24/compare/?device-1=samsung-galaxy-s24-ultra&device-2=samsung-galaxy-s10&device-3=samsung-galaxy-s24
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy S24. Did you know that we offer Samsung Care+ that can be added to eligible devices? Samsung Care+ is the ultimate peace of mind when it comes to protecting your investment. Accidentally losing your phone at a music festival, to dropping the phone and shattering the screen while bringing in groceries, to having it stolen from your bag, and to taking an unexpected dip in your neighbor's pool with your device in hand, are all covered under your Samsung Care+ plan. We understand how overwhelming it can feel to have to transition over to a brand-new device before you were truly ready to do so! To help with this unexpected learning curve, we do offer a wealth of resources that are available for you to help make this transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Feel free to take a look at them when you have the free time and reach out to us at Samsung Support afterwards if you have any questions for us. We're always happy to answer any questions that you may have and provide any further assistance you may need. Thank you for choosing Samsung!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24/
https://www.samsung.com/us/smartphones/galaxy-s24/compare/?device-1=samsung-galaxy-s24-ultra&device-2=samsung-galaxy-s10&device-3=samsung-galaxy-s24
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 3, 2024
Posted by: asjnashgjns
from Arizona
I switched from a A03s and the S24 is MILES better. I love this phone and considering this has 7 years os updates, I will be keeping this phone for AT LEAST 4 years
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: David blane
from California
Expertise:Intermediate
Verified Purchase:Yes
Way better process than going to tmobile, s24 is a great phone
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ronald
from Philadelphia Pa
Expertise:Intermediate
Verified Purchase:Yes
The Samsung S24 is an excellent phone. It is bright, fast and the screen has good resolution. It is also lighter than most phone in its category.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Rev Tommy
from Mountain City, Tn
Verified Purchase:Yes
Great phone. Does what I need. So far greatly satisfied.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Primo
Verified Purchase:Yes
My experience with my new device is going well.... the delivery date was accurate ☺️
Written by a customer while visiting Samsung US