Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Marble Gray
Average customer rating
4.4
(22 Reviews)
Rating breakdown 22 reviews
5 Stars
17
4 Stars
0
3 Stars
3
2 Stars
0
1 Star
2
93%of customers recommend this product.
(
13 out of
14)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Marble Gray
Posted by: Nappy
from Central MA
Expertise:Intermediate
Verified Purchase:Yes
Long time Pixel user (5,7,8). My Pixel 7 just stopped working one day would not power on...replaced with Pixel 8 that kept overheating. Switched to S24 and couldn't be happier. It just works, fast, no overheating, great display. Only thing I miss is the Pixel Camera App. Pixel pictures were always good no matter what..just point and shoot. For the S4 I find everything is overexposed in auto mode so I end up using Pro mode to tweak. Also wish I could remove the Samsung apps I don't need/use. But overall very happy I made the switch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Love Android phone
Verified Purchase:Yes
solid on all aspects. I am a devoted android phone user. I love Galaxy S24.
Written by a customer while visiting Samsung US
Posted by: Melika
from New York
Expertise:Expert
Verified Purchase:Yes
It's similar to my S 23 so it was easy to navigate
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Selam
from La
Expertise:Intermediate
Verified Purchase:Yes
Amazing phone only issue is the gesture don't work
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, September 17, 2024
We appreciate your feedback, Selam. We noticed that you contacted us regarding the Galaxy S24. The Galaxy S24 and S24+ utilize AI technology in various apps and features. For example, the camera uses AI Zoom to capture better zoom photos. You can also use AI for image editing, such as Generative Edit, which can fill in backgrounds and move, resize, or erase objects. Live Translate allows you to communicate in other languages over the phone. We would like to gather more information about what you're experiencing with the gesture. Please contact Samsung Support so that we can provide further assistance. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Not good. In 2024 there is no language support!
on September 5, 2024
Posted by: MAC AK
from Massachusetts
Expertise:Expert
Verified Purchase:Yes
Id like to return this back as there is no Turkish language support. Therfore, all features and mostly AI is useless for us! This is just software why you dont add this???
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, September 6, 2024
Thank you for sharing your honest feedback, Mac. Our customers' feedback is crucial to us as we strive to make improvements. We noticed that you reached out to share your thoughts on the Galaxy S24. We understand that you are interested in using the Galaxy AI features on this device. We've announced the upcoming expansion of three new languages for Galaxy AI: Arabic, Indonesian, and Russian, as well as three new dialects: Australian English, Cantonese, and Canadian French. In addition to the 13 languages already supported, Samsung is empowering even more Galaxy users around the world to utilize the power of mobile AI. In addition to these new languages and dialects, Samsung plans to add four more languages later this year, including Romanian, Turkish, Dutch, and Swedish, as well as traditional Chinese and European Portuguese. We appreciate your patience as we continue to make ongoing improvements. If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Henry Oakes
from Medway Ohio
Expertise:Intermediate
Verified Purchase:Yes
Transfer and update was easier. Functions are all there. Thanks
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mary
from Philadelphia
Expertise:Expert
Verified Purchase:Yes
Hice buena elecciin al comprar directamente con samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Primo
Verified Purchase:Yes
My experience with my new device is going well.... the delivery date was accurate ☺️
Written by a customer while visiting Samsung US