Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(1,922 Reviews)
Rating breakdown 1,922 reviews
5 Stars
1,683
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product.
(
72 out of
78)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
My thoughts on s24
on February 5, 2024
Posted by: Krithj
[This review was collected as part of a promotion.] I use my s24 for content like Instagram tikok Facebook and tha battery is great longest battery I've ever had 10/10 120 hertz is smooth and fast
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just an effective machine.
on February 5, 2024
Posted by: Staix45
[This review was collected as part of a promotion.] I genuinely appreciate how it functions effectively regardless of the complexity or simplicity of the tasks I wish to complete. The customization options provided by One UI 6.1 and Goodlock offer remarkable flexibility.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra is AMAZING!!!
on February 5, 2024
Posted by: RoadhouseSD
[This review was collected as part of a promotion.] I got the S24 Ultra primarily for the camera because I like to take a lot of photos and want the best possible phone camera for that purpose. Not only am I able to get incredible pictures whether it's various landscapes, photos or videos of my young child, or awesome family photos BUT this new amazing generative edit feature allows me to edit photos in a way that you would have needed expensive computer software to do.
Aside from the incredible camera. I can't even begin to describe how good the battery life has been on this phone and where we live we get lots of sunlight but went outdoors the screen can get so bright with minimal glare while still maintaining all day battery.
Finally, I've really been loving this new Circle To Search feature and use it everyday to search for various items for shopping or just wanting to know more about it.
I can't imagine any other phone that has this much power in terms of hardware, performance, and finally AI to get me through the day comfortably.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samilar design
on February 5, 2024
Posted by: Diablohawk
[This review was collected as part of a promotion.] I use for everyday and for work.
Daily use, messaging and everything is okay.
Gaming, i face issue when gaming. Phone gets heated and hangs after awhile.
Work, apps transitions are good.
Design, need to have more unique design. S22 to S24 have the same looks.
Gaming, i face issue when gaming. Phone gets heated and hangs after awhile.
Work, apps transitions are good.
Design, need to have more unique design. S22 to S24 have the same looks.
Value
3
Response from Samsung USBy Social Commerce, February 6, 2024
Greetings Diablohawk,
Thank you for finding the unobstructed time out of your day to share your sentiments with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Check out, "How to keep your Galaxy phone or tablet from slowing down" when you have the time to learn how to keep your Galaxy S24 Ultra at its optimal temperature. If your phone's touchscreen is frozen or does not respond to touch, it doesn't necessarily mean something is wrong with your device. It could be something as simple as a faulty app or cracks in the screen causing the problem. Also, take a moment to review, "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you described to be experiencing with your device. Let us know if you would like any additional assistance by contacting Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Thank you for finding the unobstructed time out of your day to share your sentiments with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Check out, "How to keep your Galaxy phone or tablet from slowing down" when you have the time to learn how to keep your Galaxy S24 Ultra at its optimal temperature. If your phone's touchscreen is frozen or does not respond to touch, it doesn't necessarily mean something is wrong with your device. It could be something as simple as a faulty app or cracks in the screen causing the problem. Also, take a moment to review, "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you described to be experiencing with your device. Let us know if you would like any additional assistance by contacting Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Written by a customer while visiting Samsung US
Customer Rating
5
I love the AI on this
on February 5, 2024
Posted by: Samsungrocks
[This review was collected as part of a promotion.] I use my phone for everything cruising the internet taking pictures researching stuff and this new AI feature is awesome took me a little bit to figure out how to use it. This is by far the best phone Samsung has come up with.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beast of a phone!
on February 5, 2024
Posted by: Tool0912
[This review was collected as part of a promotion.] Speed and clarity are beyond compare. Feels great in the hand. The FLAT glass is AMAZING! One of the best features, that I have been missing. Pen responsiveness is much better than in previous models. Camera quality is better than I could have imagined. Better battery life than earlier models. Have no complaints so far, best phone of 2024.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 5, 2024
Posted by: Shiva100
[This review was collected as part of a promotion.] I came from iphone to galaxy s24 ultra and i will never go back. This phone is great beautiful pictures, great battery life, love the s pen keeps my son busy coloring. Feels great on the hand very sturdy love the big screen. Overall a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best yet
on February 5, 2024
Posted by: Fernsky323
[This review was collected as part of a promotion.] Best streaming device fast and reliable love every single aspect of this device
Value
5
Written by a customer while visiting Samsung US