Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(1,922 Reviews)
Rating breakdown 1,922 reviews
5 Stars
1,683
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product.
(
72 out of
78)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Posted by: Anonymous
from West New York, New Jersey
Expertise:Expert
Verified Purchase:Yes
In simple words, I love it! The camera is from another dimension. Let me explain: the lens is interstellar!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great! But where's vivid color?!
on February 9, 2024
Posted by: phlezk
[This review was collected as part of a promotion.] Hello there Samsung, my name is charlie, a Samsung user for over a decade and a half. This latest device is extremely excellent and I have basically no complaints except for one relatively major flaw; the Vivid color scheme is no different almost from the standard color scheme. When comparing with my Samsung Galaxy S21 Ultra the Vivid color scheme on that phone compared to the Vivid color scheme with this phone were extremely different and noticeably different and the S21 Ultras Vivid color scheme had much more saturated colors. I should also explain that I am a photography expert for more than three decades and a Photoshop expert for more than two decades so when I talk about saturation I know exactly what I'm talking about you can visit my Instagram for more proof of my knowledge see my handle at phlezk. I'm writing this with voice to text so please forgive any grammatical errors or punctuation errors or the like. If you would please fix this Vivid color scheme glitch with a software update immediately so that we may enjoy the full Glory of our new devices with the amazing new screen with less reflectivity and the like. Thank you please Rush this update and do not wait for other updates to package them together send this update immediately it is extremely vital thank you goodbye
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone with cool new features
on February 1, 2024
Posted by: DeathWars
[This review was collected as part of a promotion.] I use the phone for everything to translate a language to the amazing display for videos and gaming.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Future Has Arrived
on February 1, 2024
Posted by: Steve33904
[This review was collected as part of a promotion.] The future has arrived with AI support in the new S 24 series of Galaxy phones. I use my phone to stream movies, shows and music across multiple platforms. You can now call or text in multiple languages with the aid of AI. The flat durable gorilla glass screen can be viewed in direct sunlight and is more scratch resistant then ever before. The processor is blazing fast. The S 24 ultra is the best phone on the marker in my opinion. Every other phone is just trying to catch up. The titanium case is esthetically pleasing and beautiful. It comes in multiple colors. The camera takes professional quality photos and the video can be taken in up to 8k. This phone has everything. I use mine like a laptop or tablet. The stylus is great and all you have to do to search for something is to circle it with the stylus. I always trust Samsung phones to be the highest of quality and functionality. I'm never disappointed and continue to purchase the galaxy S series of phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade from the previous
on February 2, 2024
Posted by: Electricokc
[This review was collected as part of a promotion.] The s24 ultra seems noticeably faster than my previous phone and a bit more intuitive. The camera is amazing. Both photo stills and action videos are smooth and clear. Size and weight feel the same as the predecessor. The flat screen is a huge improvement. The screen brightness while out in the sun is so much better. It's just a better faster phone. I haven't even gotten Into the AI stuff yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just blown away!!
on February 8, 2024
Posted by: ArickF
[This review was collected as part of a promotion.] Holy crap..where shall I start? The phone overall is just beyond impressive. I am coming from a fold 4 and eager to get away from the foldable..and man did this jump feel right! The S24 Ultra is a magnificent phone from the feel, the technology,the battery life, did I mention the AI features yet?
The camera is a masterpiece. My family went on a drive thru safari right after getting this phone and the pictures I got...even when zoomed in 50x..are down right impressive! And the tap to slow-mo feature from gallery videos is so cool! You can literally take any video in your gallery and view it in slow-mo...even if it wasn't taken that way!
I am also a huge phone of the battery optimization features. Samsung really put an effort to show they care about the people who like to keep a phone beyond 2 years and those features should really help to extend battery life.
Overall, I would not be able to recommend this phone to you enough. It is a game changer and you need to get it in your hands right now!
The camera is a masterpiece. My family went on a drive thru safari right after getting this phone and the pictures I got...even when zoomed in 50x..are down right impressive! And the tap to slow-mo feature from gallery videos is so cool! You can literally take any video in your gallery and view it in slow-mo...even if it wasn't taken that way!
I am also a huge phone of the battery optimization features. Samsung really put an effort to show they care about the people who like to keep a phone beyond 2 years and those features should really help to extend battery life.
Overall, I would not be able to recommend this phone to you enough. It is a game changer and you need to get it in your hands right now!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Screen 120hz is not real
on February 2, 2024
Posted by: Manolo
[This review was collected as part of a promotion.] The color of the screen is really bad. The black is gray and the color is all washed out. 120hz is not working properly. When you are in a videocall the screen ratio get even worst. Even the s21 ultra has better screen and the 120hz works constantly.
Value
3
Response from Samsung USBy Social Commerce, February 2, 2024
Samsung continuously enhances Galaxy device experiences based on our consumer feedback. The Galaxy S24 series' display has been tuned for a more accurate and comfortable viewing experience. We look forward to providing the best possible viewing experiences through advanced hardware and software integration efforts.
Written by a customer while visiting Samsung US
Customer Rating
5
good iteration
on February 1, 2024
Posted by: lockeis
[This review was collected as part of a promotion.] Upgraded from note9. Feels a little bigger but not horribly so. Good features. The screen seems a little washed out but apparently there's a software bug so hopefully that will be fixed soon.
Value
5
Written by a customer while visiting Samsung US