Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(1,922 Reviews)
Rating breakdown 1,922 reviews
5 Stars
1,683
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product.
(
72 out of
78)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Great product of very good quality
on February 5, 2024
Posted by: Mark03
[This review was collected as part of a promotion.] I have used it to play games, listen to music and watch my favorite movies
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The next level of Innovation
on February 5, 2024
Posted by: CrisPBacon
[This review was collected as part of a promotion.] This device is a step upin innovation from the 22 Ultra that I had. Samsung continues to bring amazing products to the table. I just wish we still got cases, wired headphones and a power adaptor in the package when we're purchasing these over 1k devices from them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S23 Ultra to a S24 Ultra
on February 5, 2024
Posted by: S24UltraFan
[This review was collected as part of a promotion.] Switching from S23 Ultra to the new S24 Ultra, I love the new S24. Devices look similar side by side, however the S24 Ultra does look more premium thanks to Titanium frame. I also noticed Camara shutter speed is way faster!!!. The new AI features are cool when editing photos. I love the Samsung exclusive color ( blue) !!! Overall happy with the update.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is a product that meets all the characteristics
on February 5, 2024
Posted by: Josechris1991
[This review was collected as part of a promotion.] I use it for everything since it is one of the most complete devices on the market right now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not much seems different from previous 2 versions.
on February 5, 2024
Posted by: Dextersmoke8
[This review was collected as part of a promotion.] I use it for streaming , music, downloads and mild gaming. It seams fast and screen resolution seems smoother however I feel like there not a significant difference from previous 2 versions except for the camera imo is 100x better. Not a fan of AI and I'm worried it can be used to spy on my use.
Value
3
Response from Samsung USBy Social Commerce, February 5, 2024
Aloha Dextersmoke8,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. From the titanium frame hardware to the AI-packed software, the Galaxy S24 Ultra delivers an elevated experience compared to its predecessor. The Galaxy S24 Ultra has a Quad Tele camera system that can capture clearer, higher resolution zoomed-in photos than the Galaxy S23 Ultra. The 50MP Camera now comes with 5x optical zoom. Even at 5x zoom, you can see the vivid effects of Nightography in low light. The new ProVisual engine supports overall photography experience such as high resolution, Super HDR, AI Zoom, Nightography and Generative Edit. The Galaxy S24 Ultra display also has better visibility than the Galaxy S23 Ultra due to a higher peak brightness of 2600 nits and newly applied Corning Gorilla Armor. You are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Settings->Advanced Features->Galaxy AI. If you would like any further assistance or if you have any questions for us, feel free to contact Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. From the titanium frame hardware to the AI-packed software, the Galaxy S24 Ultra delivers an elevated experience compared to its predecessor. The Galaxy S24 Ultra has a Quad Tele camera system that can capture clearer, higher resolution zoomed-in photos than the Galaxy S23 Ultra. The 50MP Camera now comes with 5x optical zoom. Even at 5x zoom, you can see the vivid effects of Nightography in low light. The new ProVisual engine supports overall photography experience such as high resolution, Super HDR, AI Zoom, Nightography and Generative Edit. The Galaxy S24 Ultra display also has better visibility than the Galaxy S23 Ultra due to a higher peak brightness of 2600 nits and newly applied Corning Gorilla Armor. You are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Settings->Advanced Features->Galaxy AI. If you would like any further assistance or if you have any questions for us, feel free to contact Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Love it - BEST ONE YET!
on February 5, 2024
Posted by: webdad3
[This review was collected as part of a promotion.] I've owned many Galaxy phones in the past and the S24 Ultra is the best one yet!
I love the screen - very bright and low glare.
I love the battery - finally all day battery life.
I love the battery - finally all day battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the screen size and the touch of the product
on February 5, 2024
Posted by: Abena123
[This review was collected as part of a promotion.] I mostly use my device for work and school. And also watching a lot of you tube videos for church activities. My kids love to watch the videos and play games and watch YouTube as well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Ultra
on February 5, 2024
Posted by: LynJan
[This review was collected as part of a promotion.] This is my 3rd Galaxy phone and I love it. I had to go with the ultra because I had a SPen with my last phone and wanted my new phone to have one too. Glad I was able to have a phone with a pen.
Value
5
Written by a customer while visiting Samsung US