Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(1,922 Reviews)
Rating breakdown 1,922 reviews
5 Stars
1,683
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product.
(
72 out of
78)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Better then iPhone!
on February 2, 2024
Posted by: Lovesamsung
[This review was collected as part of a promotion.] I was planning on switching to the new iPhone 15 Pro early in 2024. Some complications occurred, and I ended up looking at both phones, the Samsung S24 Ultra and the iPhone 15 Pro Max, side by side. The end result was the Ultra is far ahead of Apple just by looking at the specs, but now that I've been using it for a week, I can tell this phone is also more user-friendly and has many more features that come in handy in my day-to-day life. This phone makes it convenient to talk to my fiancé's family very easily with the new AI translation features and great photo quality to take pictures I will always remember with a quality like no other. I am still learning about the phone with all the different features compared to Apple, but I know this is the phone for me, and I am very happy to have gotten it.
Value
5
Response from Samsung USBy Social Commerce, February 2, 2024
Hey there Lovesamsung,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Your feedback is invaluable to us. We are jumping over the moon after reading how much you have been enjoying all of the features that your Galaxy S24 Ultra has to offer you! The Live Translation feature allows for those seamless conversations to overcome language barriers through calls and text! It's amazing how this gorgeous smartphone is packed with numerous features without skimping out on functionality or durability, if you ask me! Take a look at our YouTube channel when you have some spare time to learn more about the features you have available with your device. Also, check out your device manual which is also linked below. If you think of any questions for us or if you need any additional assistance, don't be shy! Just reach out to Samsung Support! Have fun exploring everything that your new Galaxy S24 Ultra has to offer! Thanks for always choosing Samsung! - Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Your feedback is invaluable to us. We are jumping over the moon after reading how much you have been enjoying all of the features that your Galaxy S24 Ultra has to offer you! The Live Translation feature allows for those seamless conversations to overcome language barriers through calls and text! It's amazing how this gorgeous smartphone is packed with numerous features without skimping out on functionality or durability, if you ask me! Take a look at our YouTube channel when you have some spare time to learn more about the features you have available with your device. Also, check out your device manual which is also linked below. If you think of any questions for us or if you need any additional assistance, don't be shy! Just reach out to Samsung Support! Have fun exploring everything that your new Galaxy S24 Ultra has to offer! Thanks for always choosing Samsung! - Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
S23 ultra
on February 5, 2024
Posted by: 11rshokey
[This review was collected as part of a promotion.] Best phone I've ever had love it would live too try the s24 ultra as phones keep getting better and better but as always would never get anything other than a Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade of the note
on February 9, 2024
Posted by: NoteFan
[This review was collected as part of a promotion.] I really love the Ultra. I had the Note before this and held on to it because I liked having the pen feature for work. The Ultra is a huge upgrade. It comes with so many cool features and the design is really sleek. I'm excited to test out all the capabilities and take new pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but not much improvement over s23 ultr
on February 14, 2024
Posted by: Kevin6040
[This review was collected as part of a promotion.] The phone is lightning fast with an amazing screen and really good battery. Good for if you want to buy a new phone, but it doesn't offer much upgrades over s23 ultra so would not recommend as an upgrade.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade from S23+
on February 21, 2024
Posted by: Eg0ring
[This review was collected as part of a promotion.] Currently using S24 Ultra as supplement for filming church service. Battery is excellent last longer than S23+. Great for taking photos with quality for editing later if needed.
Love the larger screen when using for GPS navigation and sound appears to be louder.
Screen colors shows a bit off from S23.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The camera features are superb
on February 26, 2024
Posted by: DantheMan
[This review was collected as part of a promotion.] The camera is fantastic especially when I zoom in which helps alot is performs fast when I watch movies there's no buffering the s pen comes in super handy especially when it comes to riding down notes that I can go back and review them the overall performance is great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Phone - Best I've had
on January 31, 2024
Posted by: SeattleBallard
[This review was collected as part of a promotion.] From gaming to work and the grandchildren, the s24 ultra has me covered.
Making sure I wrote the correct thing in emails -- Ai had me covered
Something in the way on my pictures -- Ai removes and fills it
And just gaming anywhere the s24 ultra has the speed, signal and battery power
I'm sure there is so much more to the phone to explore and it's such a joy and easy to use on the way to finding those things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A worthy successor to my Galaxy Note II
on March 29, 2024
Posted by: K113
from Minneapolis
Expertise:Intermediate
I bought this phone to replace my Galaxy A71. The A71 still works fine, but I wanted a phone that'll last me a longer time than the A71. Which is why I invested in the S24 Ultra
I was going to wait for the Z Fold6, but I genuinely missed my Galaxy Note II feels and ended up getting this
Works good, obviously much better than the Galaxy A71 it replaced. AI features is... ok. I wish I could install Gemini here though
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US