Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(1,922 Reviews)
Rating breakdown 1,922 reviews
5 Stars
1,683
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product.
(
72 out of
78)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
4
Excellent product
on February 5, 2024
Posted by: JINdark0024
[This review was collected as part of a promotion.] It is an innovative device with the best possible technology that makes your life easier, with skills at your fingertips, without a doubt the best of the best in innovation and technology.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal device
on February 5, 2024
Posted by: 929292
[This review was collected as part of a promotion.] Everything about this device is top of the line. It works so well and so effortlessly into my day to day. The Ai is a great improvement.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Camera needs a few tweaks
on February 5, 2024
Posted by: Loudd2v
[This review was collected as part of a promotion.] The phone is great other than some minor bugs that I hope gets fixed soon so I can actually start to use it at its full potential
Value
3
Response from Samsung USBy Social Commerce, February 6, 2024
Salutations Loudd2v,
Thanks for taking the opportunity to review your Samsung Galaxy S24 Ultra. We appreciate your transparency. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. Without having any details available regarding what you may be experiencing with your Galaxy S24 Ultra and without being able to ask you any follow up questions to clarify what you have shared with us in your review, I recommend reaching out to Samsung Support if you would like assistance in troubleshooting your device. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Thanks for taking the opportunity to review your Samsung Galaxy S24 Ultra. We appreciate your transparency. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. Without having any details available regarding what you may be experiencing with your Galaxy S24 Ultra and without being able to ask you any follow up questions to clarify what you have shared with us in your review, I recommend reaching out to Samsung Support if you would like assistance in troubleshooting your device. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing and out of this world
on February 5, 2024
Posted by: Carantog
[This review was collected as part of a promotion.] So far I have love this phone. The AI experience is outstanding, photo quality and shutter speed are amazing and almost comparable to a professional camera. Multitasking is a guarantee and while you might use your phone for the most basic the phone still gives you tips to learn and go beyond the possibilities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice Phone
on February 5, 2024
Posted by: NicePhone
[This review was collected as part of a promotion.] Everything is great, my only knock is getting rid of the AI bar on the home screen. Please update and remove and allow full-screen with gesture.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the best
on February 5, 2024
Posted by: Jesvarber
[This review was collected as part of a promotion.] Is very nice camera and an excellent design I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Device Love AI
on February 5, 2024
Posted by: Onelove
[This review was collected as part of a promotion.] Great performance. Good battery life. Exceptional screens. Fun and smart software features. Seven years of software updates. Versatile cameras. whats not to love. my phone is my computer, did I mention tons of storage.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredibly Fantastic
on February 5, 2024
Posted by: Jamaal02
[This review was collected as part of a promotion.] Samsung S series continues to WOW with their advancements in technology. This phone is absolutely remarkable!
Value
5
Written by a customer while visiting Samsung US