Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(1,922 Reviews)
Open Ratings Snapshot
Rating breakdown 1,922 reviews
5 Stars
1,683
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product. 
(
72 out of 78
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
It great like it at lot
on February 5, 2024
Posted by: Bigherb
[This review was collected as part of a promotion.] Daily us for everything I can think of. I like using it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very good
on February 5, 2024
Posted by: vinhgia
[This review was collected as part of a promotion.] Game, watch youtobe...AI very very good...I love samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung putting their best foot forward
on February 5, 2024
Posted by: Mon2285
[This review was collected as part of a promotion.] The Samsung S24 Ultra is a true game-changer. After using it for just over a week, I'm thoroughly impressed. The battery life is remarkable, and the system speed is a breath of fresh air. While still acclimating to the AI features, they've proven incredibly useful. The picture quality is superb, especially with features like erase, effortlessly removing unwanted elements from photos. This flagship overhaul signifies Samsung's stride in the right direction. It is highly recommended for those seeking an upgrade.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfection
on February 5, 2024
Posted by: Hammer
[This review was collected as part of a promotion.] Simply beautifully perfect. The phone of phones. The best phone on the market hands down, not only is this phone but every flagship phone in the lineup. I strongly recommend
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Bad display
on February 5, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Extremely dull display, falsely advertised. Even a pixel 3 display has more color coverage. Only buy if u want to be stuck in natural mode without full color coverage.
Value
1 out of 5
1
Response from Samsung USBy Social CommerceOctober 24, 2024
Thanks for sharing your candid feedback on the Galaxy S24 Ultra with us. We hate to see that you're feeling disappointed with the display quality on your Galaxy S24 Ultra. The Dynamic AMOLED 2X display on the S24 Ultra is designed to offer vibrant colors and deep contrast, but we understand that personal preference plays a big part in display satisfaction. You can always adjust the display mode under Settings > Display > Screen Mode and select between "Vivid" and "Natural" modes to suit your preference. The "Vivid" setting should enhance color saturation for a more dynamic appearance. Again, you feedback is very much appreciated as we continue to make improvements all around. If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A NEW STANDARD!!!
on February 5, 2024
Posted by: THExMAGICBULL
[This review was collected as part of a promotion.] This device is SIMPLY AMAZING. There gas to be some sort of divine thought processes being downloaded to the minds of these creators of this device. It checks every box. All of what you want in your cellular device. None of what you don't. There isn't a FRUIT phone out that could be considered a rival.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S24 Ultra.
on February 5, 2024
Posted by: TKZB600
[This review was collected as part of a promotion.] I've had Samsung phones from the first S model. Always been a good product. Never had an issue. The S24 is a beast. Very fast and responsive. The battery life is excellent. Used the phone for a full day, uploading info from my old phone, redoing apps. while watching videos at the same time. Went from 84% to 34% with close to 7 hours of on screen time. My S22 wouldn't have lasted that long.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Everything I have wanted in an S Ultra series phon
on February 5, 2024
Posted by: Jetman5843
[This review was collected as part of a promotion.] I use my device for everything from gaming to social media, photo taking and banking.
I love that Samsung went back to the flat screen.
This is an amazing lightning quick device that is beautiful and just has the feel of a premium top of the line flagship phone.
Well done Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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