Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(1,922 Reviews)
Rating breakdown 1,922 reviews
5 Stars
1,683
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product.
(
72 out of
78)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Goingfrom an A71, HUGE leap in performance.
on February 5, 2024
Posted by: BRad77
[This review was collected as part of a promotion.] It's been a while since I upgraded my phone. The difference in performance can't be put in to words. I absolutely love my s24 ultra. The battery lasts all day. Apps are run like they should, and the camera is unbelievable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is Amazing!
on February 5, 2024
Posted by: Dntuno
[This review was collected as part of a promotion.] I have had almost all of the S series models, and this phone is amazing. It's so smooth and fast. I love the design, and I'm really liking the flat screen. Seriously loving the S24 Ultra! Also, the AI is awesome!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best android around. Period.
on February 5, 2024
Posted by: NDROID4LYF
[This review was collected as part of a promotion.] Essentially it's a computer that makes calls and does a ton of other fun, fancy stuff. No complaints, awesome device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Great Upgrade
on February 5, 2024
Posted by: CH4900
[This review was collected as part of a promotion.] Just upgraded from the s22 Ultra to the S24 Ultra. The difference is really in the details. There are countless small things that were upgraded from the previous versions of the S series, like Ai integration, and battery charger my optimization, that make this phone really the best in the field. I always upgrade every several years to the latest S Ultra phone, due to the world class camera, and this version did not disappoint me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING PHONE!
on February 5, 2024
Posted by: Samsungpro
[This review was collected as part of a promotion.] I'm thrilled to share my enthusiasm for the Samsung S24, a device that has truly surpassed my expectations. The stunning 24-inch display captivates with its vibrant colors and sharp resolution, providing an immersive visual experience for both work and entertainment. The high refresh rate ensures smooth transitions and responsiveness, making every interaction feel seamless.
The S24's innovative features extend beyond its display. The powerful processor ensures swift performance, handling multitasking effortlessly. The camera capabilities are impressive, capturing detailed and vibrant photos. The device's sleek design adds a touch of sophistication, and the slim bezels maximize the screen real estate, enhancing the overall aesthetics.
The battery life is a standout feature, offering extended usage without compromising performance. The fast charging capability ensures I'm never tethered to an outlet for long. The S24's connectivity options, including 5G support, make it future-proof, allowing for fast data speeds and low latency.
One notable aspect is the user-friendly interface, making navigation intuitive and enjoyable. The customizable settings provide a personalized experience, adapting to my preferences seamlessly. The security features, including facial recognition and fingerprint scanning, ensure my data is well-protected.
Samsung has also excelled in software integration, with updates enhancing the user experience and introducing new functionalities regularly.
The S24's innovative features extend beyond its display. The powerful processor ensures swift performance, handling multitasking effortlessly. The camera capabilities are impressive, capturing detailed and vibrant photos. The device's sleek design adds a touch of sophistication, and the slim bezels maximize the screen real estate, enhancing the overall aesthetics.
The battery life is a standout feature, offering extended usage without compromising performance. The fast charging capability ensures I'm never tethered to an outlet for long. The S24's connectivity options, including 5G support, make it future-proof, allowing for fast data speeds and low latency.
One notable aspect is the user-friendly interface, making navigation intuitive and enjoyable. The customizable settings provide a personalized experience, adapting to my preferences seamlessly. The security features, including facial recognition and fingerprint scanning, ensure my data is well-protected.
Samsung has also excelled in software integration, with updates enhancing the user experience and introducing new functionalities regularly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Professional
on February 5, 2024
Posted by: Gsweetcheeks
[This review was collected as part of a promotion.] This is one of the best samsung phones that I've have had and I've had them all...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone I've ever owned
on February 5, 2024
Posted by: Tigerfan1969
[This review was collected as part of a promotion.] I watch sports, play games and use it for work. Nothing I've found I can't do with this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not inpressed
on February 5, 2024
Posted by: Superxfly
[This review was collected as part of a promotion.] Battery life barely better than my 5 year old Note9. Constantly losing cell service while driving.
Value
3
Response from Samsung USBy Social Commerce, February 5, 2024
Hello there Superxfly,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. When you have a free moment available out of your hectic day, please take a moment to review, "Issues with mobile network connection on Samsung phone or tablet." Did you know that the Galaxy S24 Ultra has an adaptive battery? Adaptive batteries work by learning your usage patterns for various apps and allows the apps that you use regularly to stay in your device's memory after you exit them. Also, apps that you use rarely are killed as soon as you exit them so that they don’t run in the background and waste your battery life or use your Wi-Fi or mobile data. Pretty awesome, right? Your battery is constantly learning from your usage patterns and adjusting itself accordingly over time. I have also included a few links below that contain articles for your review that will help address how to get the most of your Galaxy battery. Please take a moment review, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service." Let us know if you have any questions or if you would like any further assistance after reviewing the resources provided by contacting Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. When you have a free moment available out of your hectic day, please take a moment to review, "Issues with mobile network connection on Samsung phone or tablet." Did you know that the Galaxy S24 Ultra has an adaptive battery? Adaptive batteries work by learning your usage patterns for various apps and allows the apps that you use regularly to stay in your device's memory after you exit them. Also, apps that you use rarely are killed as soon as you exit them so that they don’t run in the background and waste your battery life or use your Wi-Fi or mobile data. Pretty awesome, right? Your battery is constantly learning from your usage patterns and adjusting itself accordingly over time. I have also included a few links below that contain articles for your review that will help address how to get the most of your Galaxy battery. Please take a moment review, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service." Let us know if you have any questions or if you would like any further assistance after reviewing the resources provided by contacting Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Written by a customer while visiting Samsung US