Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(1,922 Reviews)
Rating breakdown 1,922 reviews
5 Stars
1,683
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product.
(
72 out of
78)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
AI feature is amazing.
on February 5, 2024
Posted by: YunHC86
[This review was collected as part of a promotion.] For streaming, gaming, social networking, and work related matters
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great!
on February 5, 2024
Posted by: Mayi22
[This review was collected as part of a promotion.] I love all the features on this phone. The camera is great. I use my.phone for everything as I use it for work mainly. I rather use my phone than my laptop.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Promised the moon.
on February 5, 2024
Posted by: Henryswww
[This review was collected as part of a promotion.] I try to use this for everything. Handles most tasks ok, but when display is set to be bright enough, battery drains quickly. Constantly bothers me in the middle of tasks asking to update.
Value
3
Response from Samsung USBy Social Commerce, February 5, 2024
Greetings Henryswww,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24 Ultra. We appreciate your candor. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Were you aware that the Galaxy S24 Ultra has an adaptive battery? Adaptive batteries work by learning your usage patterns for various apps and allows the apps that you use regularly to stay in your device's memory after you exit them. Also, apps that you use rarely are killed as soon as you exit them so that they don’t run in the background and waste your battery life or use your Wi-Fi or mobile data. Pretty amazing, right? Your battery is literally learning from your usage patterns and adjusting itself accordingly over time. I have included a few links below that contain articles for your review that will help address how to get the most of your Galaxy battery. Please take a moment to look at, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service." If you have any questions or if you would like further assistance after reviewing the provided resources, please do not hesitate to reach out to Samsung Support at your leisure. We'll be more than happy to assist you further. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24 Ultra. We appreciate your candor. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Were you aware that the Galaxy S24 Ultra has an adaptive battery? Adaptive batteries work by learning your usage patterns for various apps and allows the apps that you use regularly to stay in your device's memory after you exit them. Also, apps that you use rarely are killed as soon as you exit them so that they don’t run in the background and waste your battery life or use your Wi-Fi or mobile data. Pretty amazing, right? Your battery is literally learning from your usage patterns and adjusting itself accordingly over time. I have included a few links below that contain articles for your review that will help address how to get the most of your Galaxy battery. Please take a moment to look at, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service." If you have any questions or if you would like further assistance after reviewing the provided resources, please do not hesitate to reach out to Samsung Support at your leisure. We'll be more than happy to assist you further. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 5, 2024
Posted by: Dwhite56
[This review was collected as part of a promotion.] I use my Galaxy S24 Ultra for streaming, games, keeping up with family and friends, taking pics, and paying bills. I love the SPen, and the awesome camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AI is a great experience
on February 5, 2024
Posted by: Sito1980
[This review was collected as part of a promotion.] I use my Samsung s24 ultra, for personal, gaming and work. Great processor to run anything your doing on your phone. Fastest phone to ever have.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pros and Cone
on February 5, 2024
Posted by: Mtopic1176
[This review was collected as part of a promotion.] Pros
Best display available in a smartphone
Camera system does it all
Battery life remains among best in class
AI features deliver new value
Camera system does it all
Battery life remains among best in class
AI features deliver new value
Cons
Costs more than some premium laptops
No Qi2 magnetic charging
Missed an opportunity in spatial photos and videos
Night mode sometimes kills good photos
No Qi2 magnetic charging
Missed an opportunity in spatial photos and videos
Night mode sometimes kills good photos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worthy upgrade
on February 5, 2024
Posted by: WhyNotMe
[This review was collected as part of a promotion.] Much excitement to upgrade from a 22 Ultra. I've been waiting for the flat screen. The better cameras are equally exciting. Battery life is amazing, not needing me to charge it at work just to get through the day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The camera
on February 5, 2024
Posted by: ALBERTO
[This review was collected as part of a promotion.] The camera is the best of this phone
I like nature pics and this phone help me a lot , I don't need to carry an extra camera with my s24 is the only device I need , the zoom I love it , night Pic are great
I like nature pics and this phone help me a lot , I don't need to carry an extra camera with my s24 is the only device I need , the zoom I love it , night Pic are great
Value
5
Written by a customer while visiting Samsung US