Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(1,922 Reviews)
Open Ratings Snapshot
Rating breakdown 1,922 reviews
5 Stars
1,683
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product. 
(
72 out of 78
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Great phone!
on February 5, 2024
Posted by: Hellyeahtan
[This review was collected as part of a promotion.] I love this phone it has so many cool new features and I am ecstatic about it. I really can't say enough about it!
Value
5 out of 5
5
Response from Samsung USBy Social CommerceFebruary 5, 2024
Hi there Hellyeahtan,
Thanks for taking the opportunity to review your Samsung Galaxy S24 Ultra. We appreciate your honesty. We are elated to hear that you are so ecstatic with all the new features that we have added to the Galaxy S24 Ultra! time! With Circle to Search, you can easily find what you are looking for simply by circling what you want to learn more about and asking any follow up questions you may have for the easiest and most efficient search possible. Live Translation allows you to seamlessly overcome language barriers in your voice and text conversations. With Note Assist, you can easily summarize, translate, and organize exactly how you want your notes to be! Generative Edit gives you the power to make any photo exactly how you’d like it! You can fill in the missing borders when aligning or titling an image, or select an object/subject and move it, resize it, or remove it to suit your creativity! Or even better, let AI do the work and suggest common editing features to improve your image, such as removing reflections, remastering, adding color to b/w photos, and so much more. Check out our YouTube channel to learn more about the amazing features you now have available in the palm of your hands! I have also provided a link to your device manual if you would like to familiarize yourself with your various settings. Please do not hesitate to reach out to Samsung Support if you have any questions for us or if you would like to share any additional feedback with us. We enjoy hearing from you! Have fun with your brand-new Galaxy S24 ultra and thank you for being a loyal Samsung customer.
- Debra

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This Phone Is the Cleanist Phone Experience
on February 5, 2024
Posted by: VioletVibes
[This review was collected as part of a promotion.] This mobile device serves various purposes, including professional tasks, recreational gaming, and personal entertainment. I have utilized numerous features, such as the sticker function, adaptable camera, filters, and smooth operation. The AI system is unparalleled and facilitates effortless AI usage, which I intend to fully leverage during the complimentary period throughout the year 2024.
I have been a loyal Samsung user since the Galaxy S4, with my most recent phone being the Note 9, which served me exceptionally well for many years. I greatly appreciate Samsung's attention to detail in the operating system and the extensive customization options available on their phones. Even seemingly minor details, such as the size of the clock on the lock screen, have a significant impact on my user experience. I look forward to putting this phone through the ringer, and seeing what updates will come. Please add Armenian as a language option!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great and amazing features
on February 5, 2024
Posted by: Sassyelma
[This review was collected as part of a promotion.] So I got the Samsung S24 ultra and I can tell you that it is an amazing device like it's productivity is on another level. It's an all round productive device I use it for work, school its practically like a mini laptop for me so i dont have to take my laptop with me everywhere i go. I equally use it for streaming Netflix, Disney plus. The camera quality is to die, I love great and amazing pictures and this phone gives me just that. I can create contents on the go with the use of the directors mode instead of rotating my camera. There is nothing I want this device to do I cannot do except maybe help me prepare to prepare a meal. But if I connect with it SmartThings I can turn off and turn on gadgets in my home without having to stand up.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Product has amazing features
on February 5, 2024
Posted by: Kyungw83
[This review was collected as part of a promotion.] I love the AI feature. I love the camera. I love the phone over all. I love all the software.
I love the new spen
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ai is a game changer
on February 5, 2024
Posted by: MRmilk
[This review was collected as part of a promotion.] Hey there! So, the Samsung S24 Ultra – let me tell you, it's like holding a piece of the future in your hands. The design is sleek and feels just right, not too big or too small. The 6.5-inch Super AMOLED display is like a mini-cinematic experience – colors pop, and details are so crisp.
Now, the camera... oh boy, it's a game-changer. That 108MP main sensor captures moments like you've never seen before. You'll be snapping pics like a pro, and the different lenses let you get creative with your shots. From wide-angle to zoom, it's a photographer's dream.
Performance-wise, this thing is a speed demon. Apps open in a snap, and multitasking is a breeze. No more worrying about battery life either – the 5,000mAh battery keeps up with you all day, and fast charging means less time waiting around.
The user interface is super easy to navigate, and you can customize it to fit your style. Updates keep things fresh, and the 5G capability means you're always connected in the fast lane. Security-wise, facial recognition and the fingerprint scanner add that extra layer of peace of mind.
So, if you're into tech or just want a reliable phone that does it all, the S24 Ultra is like having a high-tech sidekick. It's not just a phone; it's an experience that'll leave you smiling every time you use it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing screen!
on February 5, 2024
Posted by: Mephisto
[This review was collected as part of a promotion.] There are several great features of the new smartphone that make it stand out in the market.
Firstly, the smartphone boasts an incredible camera system. With a high-resolution main camera and multiple lenses for different purposes, it allows users to capture stunning photos and videos. The advanced image processing algorithms further enhance the quality, making it arguably one of the best camera setups on a smartphone.
Another standout feature is the display. The smartphone features an edge-to-edge, high-resolution display with vibrant colors and excellent contrast. It offers an immersive viewing experience for watching videos, playing games, or reading content. The screen also has a high refresh rate, which ensures smooth scrolling and usage throughout the interface.
Moreover, the smartphone comes with powerful hardware and an efficient operating system, making it incredibly fast and responsive. It can handle multitasking with ease and run demanding applications without any hiccups. This ensures a seamless user experience, whether you're browsing the internet, streaming content, or running graphics-intensive games.
Additionally, the new smartphone offers exceptional battery life. With its optimized power management system, it can last all day with average usage. This means you won't have to worry about constantly charging your phone or carrying a power bank with you.
Furthermore, the smartphone supports fast charging technology, allowing you to fully charge the battery
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best thing since sliced bread
on February 5, 2024
Posted by: renan5675
[This review was collected as part of a promotion.] The Galaxy S24 Ultra is an absolute game-changer! Its stunning design, breathtaking display, and powerful performance redefine flagship smartphones. The camera system is nothing short of phenomenal, capturing every detail with clarity and precision. The battery life is impressive, ensuring a seamless experience throughout the day. Samsung has truly outdone themselves with the S24 Ultra, setting a new standard for innovation and excellence in the world of smartphones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My short term review
on February 5, 2024
Posted by: MKG917
[This review was collected as part of a promotion.] I really do enjoy my phone the new UI improvements, the screen, build, battery, and some of the AI feature are amazing. That being said one of my current issues lays with the camera although in some ways it's a meaning full improvement the zoom function is both better and worst. The main shooting sensor needs some tuning and night photos are way to bright sometimes. Plus it's strange that I can use the 24m mode unless I download and use expert raw and I can only shoot 120 fps video in pro video. That being said I'm still very much enjoying my experience with this device hope to see the experience improve over time and make this the top tier phone I know it can be.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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