Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(1,922 Reviews)
Open Ratings Snapshot
Rating breakdown 1,922 reviews
5 Stars
1,683
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product. 
(
72 out of 78
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Best camera on the market for smart phones.
on February 23, 2024
Posted by: Yogiman643
[This review was collected as part of a promotion.] Photography is a passion, best phone ever. Streaming my favorite shows is amazing. I appreciate the size of the phone. I scroll quite a bit at home while the TV is on in the background. Samsung has the best phones on the market on my opinion.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Near perfect
on February 1, 2024
Posted by: Itzjp7
[This review was collected as part of a promotion.] Best phone on the market right now. Super fast, amazing battery, anti reflective glass, great camera. Only reason for 4 stars is due to the color vibrancy of the display. Previous models had more vivid colors which is very disappointing because I love everything else about this phone. Hopefully it's fixed with an update!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great internal specifications
on February 5, 2024
Posted by: EliteStrikePH
[This review was collected as part of a promotion.] I have tried this phone for a little bit, and I am impressed with all it's internal performances and all the new features this phone has. The Snapdragon Chip makes this phone Ultra fast and great at handling high intensity apps and games while still running at a high performance. I am also impressed with all the AI features this phone has. While they can be improved such as the accuracy of live translation during calls, it is a great first step in the right direction. The cameras are also great on this phone, I do not find really any problems when trying to take a decent picture, and they look absolutely gorgeous, plus all the editing tools to customize the photo to how I see fit is incredible! I also love the brightness of the phone, it is incredibly bright and it is great especially in the sunlight making it super useful to have.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Lackluster screen
on February 5, 2024
Posted by: Pasts22user
[This review was collected as part of a promotion.] Upgraded from s22 ultra. But feels like a downgrade with the washed out colors of the screen
Value
3 out of 5
3
Response from Samsung USBy Social CommerceFebruary 6, 2024
Samsung continuously enhances Galaxy device experiences based on our consumer feedback. The Galaxy S24 series' display has been tuned for a more accurate and comfortable viewing experience. We look forward to providing the best possible viewing experiences through advanced hardware and software integration efforts.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I have had no issues with my new S24 Ultra
on February 23, 2024
Posted by: Phoneguy
[This review was collected as part of a promotion.] I have experience good streaming quality. Phone calls are very clear, no noise. Camera works well. Have tried AI functionality, works as described. Overall, very satisfied with my choice. No regrets.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This is a beautiful phone but...
on January 31, 2024
Posted by: NYLatina
[This review was collected as part of a promotion.] I use my phone for gaming, video and printing, however it keeps crashing with games.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Riding the wave
on February 3, 2024
Posted by: Dekouga
[This review was collected as part of a promotion.] After having used a S22 Ultra 5G for sometime, the S24 Ultra was the penultimate upgrade.
Besides the same great cameras and zoom prowess, the addition of AI features to video and enhanced photos was just to hard to pass by.
The flat screen and stylus make note taking a breeze. Wireless charging is still smooth and Android Auto connectivity is still reliable across my vehicles.
My only gripe is for Samsung to include a micro SD card slot. 512GB seems wonderful until you have numerous 4k videos and HDR pictures taking up all your space.
Finally the Snapdragon processor is wonderful and stays cool under prolonged usage.
Here's to the next 7+yrs of security updates and incremental improvements to the Galaxy Ultra line.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Product
on February 2, 2024
Posted by: JuniorMime
[This review was collected as part of a promotion.] Samsung hands down has made the best phone on the market. Generative AI is amazing! The photos are spectacular! This is the phone to get!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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