Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(1,922 Reviews)
Rating breakdown 1,922 reviews
5 Stars
1,683
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product.
(
72 out of
78)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Good phone
on December 22, 2024
Posted by: Phoenix
from NY
Expertise:Expert
Across the vast expanse, a cosmic dance unfolds. Stars ignite and shimmer, painting the darkness with light. Nebulae swirl in vibrant hues, a breathtaking spectacle. Mysterious forces shape celestial bodies, inspiring awe and wonder. The universe whispers secrets, inviting exploration and discovery.
phone good Galaxy .
phone good Galaxy .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible
on December 22, 2024
Posted by: Brenda
from Trenton Ga
Expertise:Expert
I hate the pop up. If you save a picture, screenshot something it has this pop up that can't be removed
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 26, 2024
Hi Brenda, we appreciate your feedback on your Samsung Galaxy S24 Ultra. Your feedback about your experience with your device is invaluable to us as we continue to update the software and produce additional features to our customers. We have provided a link to the full device manual to help you with the settings and functionality and help you have the best possible experience with your new phone. We have also provided a link to the Samsung Support Team if you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: m18s
from Tampa
Expertise:Intermediate
Verified Purchase:Yes
Excellent display and very powerful. Loved using S24 for my everyday use.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Samsung spoiled holiday mood of my whole family
on December 26, 2024
Posted by: Samsung
from Texas
Expertise:Expert
Bought it as a Christmas present for my wife to use the live translation feature. The function does not work as advertised. Samsung refused to take the phone back, even though it had not been a month since I bought it. I will not buy any more Samsung products and do not recommend it to anyone else. Thanks to the deception of Samsung advertising my family's holiday mood was spoiled.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 27, 2024
Hello there, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We completely understand how important specific feautres, like Live Translate, is to you every day. Without knowing the specifics of your experience with the language you are attempting to use, and the errors that may have occurred, we have provided a link to the Samsung Support Team, and the full device manual. These experts can work with you one on one to troubleshoot this matter and help you come to a resolution. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on December 26, 2024
Posted by: Frank
from Los Angeles
I brought this and it’s amazing and I like it tooo
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jerry
Expertise:Expert
Verified Purchase:Yes
It's an awesome phone.I love it, does everything I need it to and it's slime and not bulky. Great buy if you haven't gotten one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything about this phone is great
on December 28, 2024
Posted by: Greg
I've had my S24 ultra for 4 months and I've also had every note phone they made starting with the note 2, best phones money can buy, the technology just keeps getting better and better, but the S24 ultra is the cats meow, I love it
Written by a customer while visiting Samsung US
Posted by: Jess
from Milford,DE
Verified Purchase:Yes
Absolutely love my phone!! I love the quality and size.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US