Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(1,922 Reviews)
Rating breakdown 1,922 reviews
5 Stars
1,683
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product.
(
72 out of
78)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Всё работает, проблем нет
on July 19, 2024
Posted by: Serdar
Я купил телефон 2 года назад, телефон в отличном состоянии и обменять на samsung s24 ultra1
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent device
on July 25, 2024
Posted by: Luke
from North Carolina
Expertise:Expert
I brought this a month ago and I'm impressed excited and pleased I finally got a device that works for me
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Sharon Lester
from Pennsylvania
Expertise:Intermediate
Verified Purchase:Yes
Not much better than the older counter parts. Especially for the actual amount being charged for these phones.
I would recommend this to a friend!
Features
4
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
S24 ultra
on July 30, 2024
Posted by: Mark
Came from Galaxy Note 9. I find this device lacking.
1. Cannot use my stored music for ringtones.
2. Lost full use of Samsung health app;
Heart rate
Blood oxygen
Stress measurement
Community walking challenges
These were functions I used frequently, now I do not have access to them! Very unhappy, spent alot of money for this device only to get less features.
1. Cannot use my stored music for ringtones.
2. Lost full use of Samsung health app;
Heart rate
Blood oxygen
Stress measurement
Community walking challenges
These were functions I used frequently, now I do not have access to them! Very unhappy, spent alot of money for this device only to get less features.
Response from Samsung USBy R&R Team, July 31, 2024
Thank you for providing your insights on the Galaxy S24 Ultra, Mark. Your feedback is greatly appreciated as it helps us improve our products and services. The Galaxy S24 Ultra represents a significant advancement from the Note series, boasting an enhanced Galaxy AI experience. Noteworthy features include Live Translate, which facilitates overcoming language barriers, and Nightography Zoom, which enriches details in low-light settings to capture stunning images. Additionally, the integration of the Circle to Search feature with Google enhances the search functionality. The camera capabilities of the S24 Ultra have seen substantial enhancements, with a 200MP main camera lens compared to the 12MP on the Note20, 4x optical-level zoom options compared to 1x, and an improved Space Zoom capable of magnifying images up to 100x compared to 30x. Your feedback is invaluable to us, and we are committed to utilizing it for the continual enhancement of our products and services. If you have any further concerns or inquiries, please feel free to contact us at Samsung Support. - Kelvin
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Written by a customer while visiting Samsung US
Posted by: Pedro Luis
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
Best phone I've ever had, could not be better. Gladly moved from a S22 Ultra and I'm happier than ever.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone for contractors
on August 3, 2024
Posted by: Sagedavetheman204
from Georgia
Expertise:Intermediate
The S24 Ultra is nothing short of phenomenal! Its battery life is absolutely incredible, and I'm genuinely amazed at how cool it stays even under heavy use.
Dex is a game-changer, especially for my profession. Presenting to my team is now a breeze. No more juggling computer, wires, and a projector. Just fire up Dex and I have a fully-fledged desktop experience on the big screen.
The camera is simply mind-blowing. I never thought a phone could zoom in with such clarity. It's truly remarkable.
But the real standout feature is the integrated AI. It’s an absolute lifesaver for customer interactions. The ability to instantly translate calls and texts is incredibly valuable. I can confidently communicate with anyone, regardless of language barriers.
If you think my enthusiasm is lacking, let's see what the AI can do. I'm eager to see how it can elevate my review to new heights.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Daniel
Verified Purchase:Yes
Super contento con el servicio y el equipo estoy muy satisfecho
Written by a customer while visiting Samsung US
Posted by: Ruby
Verified Purchase:Yes
It has a great camera! Great speakers and I just love it
Written by a customer while visiting Samsung US