Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(1,922 Reviews)
Rating breakdown 1,922 reviews
5 Stars
1,683
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product.
(
72 out of
78)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Phone is amazing. Blazing fast and built well.
on February 2, 2024
Posted by: Trvpcvt
[This review was collected as part of a promotion.] I mainly use my s24 ultra for gaming, browsing, pictures/videos and postprocessing pictures/videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device 🫡
on February 2, 2024
Posted by: jeff98
[This review was collected as part of a promotion.] I use my phone for gaming and most editing works for studies. I love the device and I used to have an iPhone. I love how customizable the ui is. There's so many features this phone has over the iPhones and I really appreciate you guys keeping the spen which is very useful. Only recommendation would be to add magsafe type charging instead of standard wireless charging and bring back the slight curved edge. Brought elegance with the curved ultra which it lacks now and blends with the other phones of the world. Keep up the amazing work Samsung 👏!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded to the S24 Ultra.
on February 2, 2024
Posted by: MartiniMaven
[This review was collected as part of a promotion.] Just upgraded from the Z fold 4 to the S24 Ultra. The larger screen makes tasks and gaming fly with faster processing speed and crisper graphics. The sound is rich, and immersive while the camera enables you to capture, edit, and search, even in low light. All this backed by the quality and support you have come to expect from Samsung, right in the palm of your hand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 2, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Good gaming, smooth quality is on point.
Camera quality is real good.
Camera quality is real good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing performance and display
on February 2, 2024
Posted by: Samsung4lifer
[This review was collected as part of a promotion.] I've only had the phone for a bit but it's an amazing piece of tech. The battery life and temperature control are phenomenal and the display is great. This is my first phone with the S Pen, and though I don't find use for it often, it's great for the camera. The AI features that are offered are also niche so I haven't used them, but my tests have proven they are great. My only complaint is the box shape, it makes the phone slightly difficult to get in a case, but it's just a slight annoyance.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Screen is awesome, quick response
on February 2, 2024
Posted by: LikemyDad
[This review was collected as part of a promotion.] Screen is fast ,Google and Samsung MMS are so clever ,thanks to the AI features, matter of fact I've used it to correct this review!
Value
5
Response from Samsung USBy Social Commerce, February 2, 2024
Aloha LikemyDad,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24 Ultra. We are ecstatic to hear that you have fallen in love with all of your new Galaxy AI features! Sounds like you're having fun with the new Chat Assist Feature where you can type exactly what you want, in the proper tone for different occasions even after translating! Your Galaxy S24 Ultra is packed with many amazing features that you may still be learning about so for your convenience, I have included a few helpful resources for you below. Be sure to take a moment to check out the Samsung YouTube channel when you have some free time. We currently have 19 videos available that showcase the Galaxy S24 Series and all of the amazing features that you have available to you at your fingertips! I have also provided a link to your device manual so that you can quickly customize your brand-new device to your liking! Please do not hesitate to reach out to Samsung Support if you have any questions for us or if you would like any further assistance. We're always happy to help you in any way that we can! We hope that you enjoy your Galaxy S24 Ultra and thank you for choosing Samsung!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24 Ultra. We are ecstatic to hear that you have fallen in love with all of your new Galaxy AI features! Sounds like you're having fun with the new Chat Assist Feature where you can type exactly what you want, in the proper tone for different occasions even after translating! Your Galaxy S24 Ultra is packed with many amazing features that you may still be learning about so for your convenience, I have included a few helpful resources for you below. Be sure to take a moment to check out the Samsung YouTube channel when you have some free time. We currently have 19 videos available that showcase the Galaxy S24 Series and all of the amazing features that you have available to you at your fingertips! I have also provided a link to your device manual so that you can quickly customize your brand-new device to your liking! Please do not hesitate to reach out to Samsung Support if you have any questions for us or if you would like any further assistance. We're always happy to help you in any way that we can! We hope that you enjoy your Galaxy S24 Ultra and thank you for choosing Samsung!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
4
The best phone in the market
on February 2, 2024
Posted by: Laplace
[This review was collected as part of a promotion.] This device provides a high level of user comfort. The recently introduced AI feature is a notable highlight, and the anti-reflective screen is also a valuable addition. In my professional opinion, this device offers a comprehensive range of features. However, for the next generation, I recommend optimizing the battery charging capabilities to enhance overall performance. Based on these considerations, I strongly suggest evaluating the Galaxy S24 Ultra as a potential investment.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features!
on February 2, 2024
Posted by: Callyebug
[This review was collected as part of a promotion.] I use my phone every day for games and videos, as I have a 2 year old toddler who's mind needs constant stimulation!
She loves music 🎶 and we use several apps to sing & dance 🩰
Recently, she accidentally dropped something on my screen and it is cracked now. I don't have insurance so I'm going to have to pocket the cost of the repairs.
It's worth it to be able to continue to amaze my girl everyday with something new to enhance her mind 🥰
A grateful Mommy 💞
She loves music 🎶 and we use several apps to sing & dance 🩰
Recently, she accidentally dropped something on my screen and it is cracked now. I don't have insurance so I'm going to have to pocket the cost of the repairs.
It's worth it to be able to continue to amaze my girl everyday with something new to enhance her mind 🥰
A grateful Mommy 💞
Value
5
Written by a customer while visiting Samsung US