Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(1,922 Reviews)
Rating breakdown 1,922 reviews
5 Stars
1,683
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product.
(
72 out of
78)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Love watching hockey games on the phone
on February 23, 2024
Posted by: Joev08
[This review was collected as part of a promotion.] Watching the hockey games on the phone was just as good as they are on my big screen. I have the Ultra 24 and my wife has the 24+. Glad we upgraded from our 21's.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best upgrade
on February 23, 2024
Posted by: Marvelknight93
[This review was collected as part of a promotion.] Was tired of my poor battery life on my s21 ultra that I'd had for a few years so finally upgraded and boy am I impressed. I definitely missed the s-pen too. I work in hvac so a large phone for pulling up schematics of wiring diagrams is unbelievably easy on the s24 ultra. Highly recommend to anyone considering upgrading or switching.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product that will always amaze me.
on February 23, 2024
Posted by: bobthewzrd91
[This review was collected as part of a promotion.] Samsung will always be a number one product that I choose because it will always get better knowing how much effort Samsung puts into making their products better and more productive.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features!
on February 23, 2024
Posted by: Wmbmom
[This review was collected as part of a promotion.] The camera is amazing, great for videos as well. Long lasting battery. Better screen protection with the straight edges,verses the curved ones of previous models. Ears buds sync so easily. I just can't say enough good things about this phone. Screen quality is so clear and sound quality is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery life?
on February 23, 2024
Posted by: ReviewerS24
[This review was collected as part of a promotion.] I was expecting the battery to last close to 2 days based on reviews and ads for the s24 ultra. I'm a heavy user but keep it in battery save mode. From 7am to 6pm it's down below 25%. Just not living up to the hype for the battery. Have not tried any ai features yet. Camera seems good but again haven't tried all the features yet.
Value
3
Response from Samsung USBy Social Commerce, February 26, 2024
Howdy ReviewerS24,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy S24 Ultra's 5000mAh intelligent battery has long life that can watch videos for up to 30 hours or listen to music for up to 95 hours. Take a moment to review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" when you have some free time out of your schedule to learn some great information about optimizing your Galaxy battery. If you have not already had the opportunity to check out our YouTube channel, feel free to take a look at that when you have the opportunity. We currently offer 26 videos that are dedicated to the S24 Series and those fantastic features that you now have available since purchasing your Galaxy S24 Ultra. With Circle to Search, you can quickly find what you are looking for simply by circling what you want to learn more about and asking any follow up questions you may have for the easiest and most efficient search possible. Live Translation allows you to seamlessly overcome language barriers in your voice and text conversations. Note Assist allows you can easily summarize, translate, and organize exactly how you want your notes to be. Generative Edit gives you the power to make any photo exactly how you’d like it! You can fill in the missing borders when aligning or titling an image, or select an object/subject and move it, resize it, or remove it to suit your creativity! Or even better, let AI do the work and suggest common editing features to improve your image, such as removing reflections, remastering, adding color to b/w photos, and so much more! I have also provided a link to your device manual if you would like to familiarize yourself with your various settings. Plus, customizing your Galaxy S24 Ultra will be that much more fun, too! Let us know if you have any questions for us by reaching out to Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/answer/ANS10000753/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy S24 Ultra's 5000mAh intelligent battery has long life that can watch videos for up to 30 hours or listen to music for up to 95 hours. Take a moment to review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" when you have some free time out of your schedule to learn some great information about optimizing your Galaxy battery. If you have not already had the opportunity to check out our YouTube channel, feel free to take a look at that when you have the opportunity. We currently offer 26 videos that are dedicated to the S24 Series and those fantastic features that you now have available since purchasing your Galaxy S24 Ultra. With Circle to Search, you can quickly find what you are looking for simply by circling what you want to learn more about and asking any follow up questions you may have for the easiest and most efficient search possible. Live Translation allows you to seamlessly overcome language barriers in your voice and text conversations. Note Assist allows you can easily summarize, translate, and organize exactly how you want your notes to be. Generative Edit gives you the power to make any photo exactly how you’d like it! You can fill in the missing borders when aligning or titling an image, or select an object/subject and move it, resize it, or remove it to suit your creativity! Or even better, let AI do the work and suggest common editing features to improve your image, such as removing reflections, remastering, adding color to b/w photos, and so much more! I have also provided a link to your device manual if you would like to familiarize yourself with your various settings. Plus, customizing your Galaxy S24 Ultra will be that much more fun, too! Let us know if you have any questions for us by reaching out to Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/answer/ANS10000753/
Written by a customer while visiting Samsung US
Customer Rating
5
Solid step up from the note 20 ultra 5g
on February 23, 2024
Posted by: Jammorn
[This review was collected as part of a promotion.] been using the phone for a couple weeks and the battery life has been a substantial upgrade from my previous phone the note 20 ultra 5g. the Ai features are entertaining and i cant live without my stylus that now has some strong features.
i have not had any major or minor issues so far. it is a very solid phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best galaxy yet!
on February 23, 2024
Posted by: Deeeee
[This review was collected as part of a promotion.] The fact that it can sense the tone of your message to adjust the overall perception of or your words, and the AI enhanced wizardry makes this the best phone ever!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
★★★★★ The S24 Ultra is a Smartphone Masterpiece
on February 23, 2024
Posted by: JBSD2024
[This review was collected as part of a promotion.] Samsung's knocked it out of the park with the S24 Ultra! This phone is blazing fast, with performance that puts my old laptop to shame. The camera system is a photographer's dream, capturing stunning detail in any lighting. The battery keeps up with my crazy lifestyle, and the vibrant display takes gaming and movies to the next level. And let's not forget the S Pen – it's smoother and more responsive than ever. If you're looking for the absolute best Android has to offer, look no further.
Value
5
Written by a customer while visiting Samsung US