Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(1,922 Reviews)
Rating breakdown 1,922 reviews
5 Stars
1,683
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product.
(
72 out of
78)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Excellent in every way
on February 2, 2024
Posted by: DSmooth
[This review was collected as part of a promotion.] Easy to use, great design and an overall good phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product had a great design
on February 2, 2024
Posted by: Djz24ultra
[This review was collected as part of a promotion.] I use this device for general use, gaming, work, personal, social media. Etc.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is a gaming powerhouse!
on February 5, 2024
Posted by: Wokenstein
[This review was collected as part of a promotion.] The bigger vapor chamber on the 24 ultra is am unreal update. It changed everything. My 21 ultra would heat up like crazy but not the 24. I've put this thing through it's paces and I have zero issues. The UI updates are so nice too. Usually I don't use newer features on phones but I find myself actually using these. The processor and vapor chamber together just changed the game. No buyers remorse in the slightest. You can't get anything better right now. No one in the US is coming close to this kind of mobile performance. This thing is gonna make even the most hardened brand loyalists take a second look.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
New s24 strain my eyes and causes pain.
on February 5, 2024
Posted by: Xamlov7
[This review was collected as part of a promotion.] Use for office, browing, social mwdia, youtube, streaming, camera
Value
2
Response from Samsung USBy Social Commerce, February 5, 2024
Hi there Xamlov7,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Your Galaxy S24 Ultra features Eye Comfort Shield. This feature may help you sleep better and reduce eye strain. You can set a schedule to automatically turn this feature on and off. To enable this feature: 1. From Settings, tap Display > Eye comfort shield, and then tap to enable this feature. 2. Tap an option to customize: * Adaptive: Automatically adjust your screen’s color temperature based on your usage patterns and the time of day. * Custom: Set a schedule for when Eye comfort shield should be enabled. - Tap Set schedule and choose Always on, Sunset to sunrise, or Custom. - Drag the Color temperature slider to set the opacity of the filter. * Enhanced comfort: Adjust color tones and contrast of the display for more comfortable viewing. For your convenience, I have included a link to your device manual so that you can easily customize your settings. Let us know if you have any questions for us or if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Your Galaxy S24 Ultra features Eye Comfort Shield. This feature may help you sleep better and reduce eye strain. You can set a schedule to automatically turn this feature on and off. To enable this feature: 1. From Settings, tap Display > Eye comfort shield, and then tap to enable this feature. 2. Tap an option to customize: * Adaptive: Automatically adjust your screen’s color temperature based on your usage patterns and the time of day. * Custom: Set a schedule for when Eye comfort shield should be enabled. - Tap Set schedule and choose Always on, Sunset to sunrise, or Custom. - Drag the Color temperature slider to set the opacity of the filter. * Enhanced comfort: Adjust color tones and contrast of the display for more comfortable viewing. For your convenience, I have included a link to your device manual so that you can easily customize your settings. Let us know if you have any questions for us or if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
3
Gaming phone
on February 5, 2024
Posted by: Sarnerth
[This review was collected as part of a promotion.] I would give the phone 5 stars but for some reason it keeps kicking me out of raid shadow legends.
Value
3
Response from Samsung USBy Social Commerce, February 6, 2024
Hey there Sarnerth,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Check out, "App is crashing or not working on Samsung phone or tablet" to help resolve what you may be experiencing with your app not working properly on your device. Feel free to contact Samsung Support if you would like any further assistance after reviewing the provided resource if you have any questions for us or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Check out, "App is crashing or not working on Samsung phone or tablet" to help resolve what you may be experiencing with your app not working properly on your device. Feel free to contact Samsung Support if you would like any further assistance after reviewing the provided resource if you have any questions for us or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, Camera is blah
on February 5, 2024
Posted by: Foreverkid
[This review was collected as part of a promotion.] camera is trying to do too much, bad pixel bidding. bright shots only look good.. low light is bad. very
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The greatest smartphone in the world
on February 5, 2024
Posted by: Whey24gold
[This review was collected as part of a promotion.] S24 ultra is the best device powerful feature pack with AI features thats none to others such circle to search with single tap you can search anything . AI call translation feature which is a life saver when communicating with different people . Then there comes AI edit with photos very easy to use and looks natural removing objects shadows reflections also you can move or resize it. AI note feature which summarizes long text/ paragraph into a short summary highlighting key points it also works in samsung internet browser. I love the samsung AI keyboard which changes the style of saying a particular sentence into casual, professional etc. It's a life saving tool it really helps alot the context of what a person is trying to save. Apart from all the great AI features it has. Quad high resolution cameras 200mp which takes great HDR pictures videos , 50mp 5x ois telescope camera i believe its the sweet spot for for taking crisp photos and videos without loosing details excellent stabilization. Samsung displays is known for its very best vibrant bright dynamic super amoled flat display 6.8" 2600 nits quad HD panel mesmerizing my eyes. Monster 5000mah battery which is good for upto 2 days with 45w fast charging . Then there comes the built-in spen which is the only phone to have which works great through all these year .Titanium frame is strong, stylish. one ui 6.1 is very smooth & customizable. I am very happy and satisfied with my phone. Easily the best phone of the year
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever! The experience is unmunmatched🙌
on February 7, 2024
Posted by: Thesuperunknown
[This review was collected as part of a promotion.] My Exclusive piece of Technology I use daily for all my tasks! The best phablet for the complete experience! From signing documents using the unique S pen, to tbe remarkable camera performance capturing more than meets the eye and making media consumption feel like a step into the future allowing an immersive and vivid experience like nothing out there! Thanks to the new snapdragon 8 gen 3 processor the phone is unstoppable delivering a never seen before performance taking battery consumption and task manager to the next level offering exceptional never before seen AI capabilities turning the already incredible device to a never before seen ingenuity in the user hands. Thank you samsung for delivering the now Ultimate ride for your devoted community!!!!
Value
5
Written by a customer while visiting Samsung US