Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(1,922 Reviews)
Open Ratings Snapshot
Rating breakdown 1,922 reviews
5 Stars
1,683
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product. 
(
72 out of 78
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
This product has great features.
on February 23, 2024
Posted by: Smukul
[This review was collected as part of a promotion.] This device has privacy reasons and camera quality is great of the world.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
These products all have amazing features
on February 23, 2024
Posted by: Josuev124
[This review was collected as part of a promotion.] I always use this for school and work,I love these Samsung products because of the camera and they beautiful pictures I get to take and I even get to make them better when I edit them.i love everything about Samsung and hope yall can keep it up giving it the best☺️
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I like new design in s24 ultra
on February 23, 2024
Posted by: Mohammed
[This review was collected as part of a promotion.] I have loved Samsung since childhood, so I hope to see Samsung with full AI in the future.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
THIS PRODUCT HAS GREAT FEATURES
on February 23, 2024
Posted by: WWWW44
[This review was collected as part of a promotion.] https://youtu.be/9GbBWpBgOvw?si=MtLsLhipmydcvb3L
https://youtu.be/9GbBWpBgOvw?si=MtLsLhipmydcvb3L
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever
on February 23, 2024
Posted by: Katherine
[This review was collected as part of a promotion.] I love my samsung galxy s 24 ultra best phone i have purchased
Value
5 out of 5
5
Response from Samsung USBy Social CommerceFebruary 23, 2024
Hi there Katherine,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We are ecstatic to hear that you have fallen in love with everything your Galaxy S24 Ultra has to offer! We hope that it has been everything that you had imagined it would be and more! If you haven't yet had the opportunity, be sure to look at our YouTube channel and check out the awesome new features that you now have available with the purchase of your new device. We currently offer 26 videos that are dedicated to the Galaxy S24 Series and the amazing features you have. I have also included a link to your device manual so that you can easily customize your brand-new S24 Ultra to fit your unique personality. Feel free to reach out to Samsung Support if you think of any questions for us or if you would like to share any other feedback with us. We truly enjoy hearing from our customers! We hope that you continue to enjoy your new Galaxy S24 Ultra and we appreciate you being a loyal Samsung customer.
- Debra

smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
https://www.samsung.com/us/support/answer/ANS10000753/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone I've ever owned!
on February 23, 2024
Posted by: Jma2000
[This review was collected as part of a promotion.] I use the Galaxy s24 Ultra daily for work and personal. The display is amazing. The camera is by far the best I've ever used. The s pen is a great tool to have and can't be without it. The feel in your hand and design screams quality. I highly recommend this phone to anyone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Biggest Galaxy upgrade in a decade!
on February 23, 2024
Posted by: Stanlehx
[This review was collected as part of a promotion.] S24 Ultra finally came out with flat screen which is excellent!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S24Ultra my experience
on February 23, 2024
Posted by: OmoOluwa
[This review was collected as part of a promotion.] I love the pen feature on the Samsung S-series as it opened alot of opportunities for me; I take notes, crop pictures and make design edits on them. Still trying to understand the AI feature on the s24ultra, my pictures always come out looking great which I love!.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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