Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(1,922 Reviews)
Open Ratings Snapshot
Rating breakdown 1,922 reviews
5 Stars
1,683
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product. 
(
72 out of 78
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
4 out of 5
4
Appreciated upgrade
on February 20, 2024
Posted by: Ijp9610
[This review was collected as part of a promotion.] I have been a Samsung user since the S10+. I think that the upgrades through the ultra line have been incremental but also improve small shortcomings of each new generations' predecessor.
The flat screen on the S24 ultra is truly a game changer. I'm also noticing a difference in the battery life on this phone VS my S22 ultra.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Go Great!.
on February 21, 2024
Posted by: Windows
[This review was collected as part of a promotion.] Good guys go grab Great good.......…....................
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Screen Brightness is Amazing!
on February 21, 2024
Posted by: Douglas
[This review was collected as part of a promotion.] I absolutely love the screen brightness on this model! Makes it very easy to see during the daytime. I have run into charging issues right out of the box, and the difference in vivid colors from my S22 Ultra to this is extremely noticeable.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Phone! Amazing Features!!
on February 21, 2024
Posted by: KayEfSee
[This review was collected as part of a promotion.] Excellent Phone! Amazing Ai features make daily tasks a cake walk. Speakers are on point as well. Great display with colors flowing smoothly. Almost 2 days in a single charge. What can't this phone do?!
Value
5 out of 5
5
Response from Samsung USBy Social CommerceFebruary 21, 2024
Hey there KayEfSee,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Your feedback is invaluable to us. It's so awesome that you have been having such an amazing experience with your brand-new Galaxy S24 Ultra so far! An upgraded processor drives the Galaxy S24 Ultra with NPU performance improved by 41%, GPU by 30% and CPU by 20% compared to its predecessor. Its Vapor Chamber is 92% larger than the Galaxy S23 Ultra for improved heat dissipation. At 2600 nits, the Galaxy S24 Ultra has the brightest adaptive display on a Galaxy yet! Plus, with Corning Gorilla Armor, the screen is less reflective than the Galaxy S23 Ultra. Finally, the Galaxy S24 Ultra has a 200MP Wide-angle Camera with ProVisual engine for AI enhancement. In terms of battery life, your Galaxy S24 Ultra's 5000mAh (typical) battery has long life that can allow you to watch videos for up to 30 hours or play music for up to 95 hours. Amazing, right? Let us know if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support. We always love hearing from our customers! Otherwise, we hope that you enjoy your new Galaxy S24 Ultra and those amazing features! Thanks again for being a loyal Samsung customer!
- Debra

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone!
on February 21, 2024
Posted by: WVUSKI420
[This review was collected as part of a promotion.] I love the new S24 Ultra! I'll admit I buy a new Samsung every release but this is by far the most complete phone they've made!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is the best cellphone I have ever owned
on February 21, 2024
Posted by: GalaxyLover1969
[This review was collected as part of a promotion.] This Samsung Galaxy S24 Ultra is definitely the fastest cellphone at starting up and running apps. Streaming video is beautiful.The camera is great for photography. I am just getting started learning all the features of this cellphone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Powerful phone
on February 21, 2024
Posted by: Blitzkrieg
[This review was collected as part of a promotion.] Great phone with a wonderful camera. Perfect for any occasion
The ai features put icing on the cake
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The AI feature on this phone its great.
on February 21, 2024
Posted by: ElusiveNinja
[This review was collected as part of a promotion.] I really like the s24 Ultra but the pictures are coming a little to bright, i think its a software problem and might get fixed in coming updates. Battery life so far its pretty good.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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