Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(1,922 Reviews)
Rating breakdown 1,922 reviews
5 Stars
1,683
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product.
(
72 out of
78)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
This phone has really great features!
on February 20, 2024
Posted by: ReishK
[This review was collected as part of a promotion.] What keeps me coming back to each new Samsung Ultra 24 is the camera, hands down! It definitely beats all competitors. The zoom is magnificent. Samsung Pay is another major feature I love! The ease of payments and card use, plus all the cashback features to stores you love and apps you already use. The phone itself is not much different from the models before i.e. Ultra 23 but has less color options, instead 3 different bland colors. Hopefully, more becomes available. Would have loved to see more vibrant options.
The use of apps, info, and updates have kept the Samsung standard. Overall, I'm a happy returning, loyal customer for life.
The use of apps, info, and updates have kept the Samsung standard. Overall, I'm a happy returning, loyal customer for life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Can't beat the Ultra!
on February 20, 2024
Posted by: CynicBean
[This review was collected as part of a promotion.] I use this phone while at work or at home, constantly streaming movies, scrolling social media, taking photos or videos, or playing games. The battery still manages to last all day, no matter what tasks I put it under. The OS is buttery smooth and never gives any issues. The processor is snappy and fluid. The S-Pen is great when taking notes and the latency is almost non-existent. You can't find a better phone than the S24 Ultra. 🙌🏻
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Forever
on February 20, 2024
Posted by: Samsung4lfegrl
[This review was collected as part of a promotion.] Amazing phone I am in LOVE with the all the components MOSTLY FOR THE CAMERA 🤩 SAVING THE MOST PRECIOUS moments . This phone is of course JUST the beginning of AI technology . Thank you samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Setting the new standard!
on February 20, 2024
Posted by: Sentra52
[This review was collected as part of a promotion.] The improved camera is simply amazing. At work. I use it to see microprinting on circuits with great detail...normally that would require a microscope. The UI has also improved making operations seamless and fast. The "eye candy" like video background during calls garners attention! Way to go Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone I ever had.
on February 20, 2024
Posted by: Booboo
[This review was collected as part of a promotion.] I had a note 9 befor and this is the best phone 📱 I had ever since. The camra on this s24 ultra is so good it's insane.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's okay...
on February 20, 2024
Posted by: Daxzus
[This review was collected as part of a promotion.] After many years of loving my Samsung Note 9, I finally decided to upgrade to S24 ultra. So far, it's okay. Honestly, I'm shocked how much I miss the curves of my Note 9. When I got the 9, that's what bugged me the most was the curved edges and rounded corners. But now with the Unreal 24, the corners are so pointy and jabbing in my palm it's somewhat uncomfortable to hold. Also the 24 is the ultimate lefthander device, but I'm right-hand so the device is rather annoying. The pen is on the wrong side and the buttons are on the wrong side to operate the device holding in the Left hand. Lastly, I've had issues with the network and in sending text messages but doubtful it's the phone and more of my carrier issues. Outside of the cons, this device is blazing fast and snappy and no complaints there. Am I glad I traded up, I honestly I do miss my Note 9, but this is the cost of being on the latest and greatest.
Value
3
Response from Samsung USBy Social Commerce, February 20, 2024
Greetings Daxzus,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are having trouble sending or receiving text messages, or they seem slow, it is usually an issue with the carrier or its service. Take a look at, "Messages on Samsung phone are slow, do not send, or cannot be received" for some quick troubleshooting steps that may help you resolve what you have described to be experiencing with your messages. If you would like any further assistance afterwards, do not hesitate to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24/
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are having trouble sending or receiving text messages, or they seem slow, it is usually an issue with the carrier or its service. Take a look at, "Messages on Samsung phone are slow, do not send, or cannot be received" for some quick troubleshooting steps that may help you resolve what you have described to be experiencing with your messages. If you would like any further assistance afterwards, do not hesitate to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24/
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Written by a customer while visiting Samsung US
Customer Rating
5
I like to AI system very much!
on February 20, 2024
Posted by: snsshin
[This review was collected as part of a promotion.] phone call, photo, transfer language,
Video, ect.
Video, ect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the display and features.0
on February 20, 2024
Posted by: Chochem
[This review was collected as part of a promotion.] I feel the battery life is exceptional to earlier models. Seems like nearly double the life. Options for screen resolution are beneficial to stretch out the time between charging. Also an option, according to the software, to charge the phone to 80% instead of 100% System says that option may extended battery life. Just getting into AI features. I like photo editing - remove or add part of an image. Speech to text translating where each end of the phone has a different language. Converse and audio translate in nearly real time
Value
5
Written by a customer while visiting Samsung US