Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(1,922 Reviews)
Rating breakdown 1,922 reviews
5 Stars
1,683
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product.
(
72 out of
78)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Great Device for Modern Life
on February 19, 2024
Posted by: DayvidInn
[This review was collected as part of a promotion.] I've been a loyal Samsung smartphone user going all the way back to the 'Instinct'. Samsung devices have always been intuitive, efficient, and appealing.
Over the years of owning many different Samsung smartphones, I've learned and evolved with the Galaxy series. As the world looks to cutting-edge brands to shape our future, we also rely on the voice of the masses to guide our creativity. My Samsung Galaxy S24 Ultra promotes my individual ingenuity, while being functional and adaptive enough to take on the demands of a changing world.
Something that I so appreciate about the Android platform is the endless possibilities. Without mentioning another brand, a quote that I once saw, which I feel represents the Android platform well is, "Android devices treat their users like software administrators while *another platform* treats its users like guests."
This spoke so resoundingly for me because with each Galaxy device I've owned, I've felt I needed to get less involved with its setup (for my preference). While Andriod is a learning software, its programmers also seem to pay attention to what customers like.
The Samsung Galaxy S24 Ultra is a great culmination of modern technology, comfort and familiarity, and unlimited potential. I hope to enjoy my device for many years to come!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great screen
on February 19, 2024
Posted by: Midou21
[This review was collected as part of a promotion.] I use this phone for work and gaming I think this phone has great screen and strong camera so i recommend this phone for every one
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So happy I upgraded
on February 19, 2024
Posted by: Ars118
[This review was collected as part of a promotion.] Let me start by saying that I loved my s21 Ultra, but with the promotions tp upgrade I could not pass up the opportunity. I have always loved my samsung phones, and the S24 Ultra is no different. So happy I upgraded, it is a noticeable improvement on what I already enjoyed In every aspect. Will be a solid phone for years to come!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great multi tasker
on February 19, 2024
Posted by: Multitasker
[This review was collected as part of a promotion.] Great for meetings to capture summary. Good picture quality. Display needs improvements.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great product/Camera/spen
on February 19, 2024
Posted by: ChrisM
[This review was collected as part of a promotion.] Love the camera features and the easy if use pro mode. Love the spen and how fast rhe phone is!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Could be better
on February 19, 2024
Posted by: Blackster
[This review was collected as part of a promotion.] I got the new S24 Ultra, but I'm kinda bummed. The photos are worse than my old S23 Ultra. There's noise in every pic, no matter what mode I use. And the 10x zoom photos are blurry and the videos are worse than on the S23 Ultra. The AI features don't really help either. The display seems cheaper too. But on the bright side, the glares in sunny weather are barely there and it's more scratch-resistant.
Value
3
Response from Samsung USBy Social Commerce, February 20, 2024
Greetings Blackster,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices that would offer you the ultimate peace of mind when it comes to your protecting your investment. Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on public transportation, having it stolen, taking an unexpected dip in the neighbor's pool, to dropping it and shattering the screen while bringing in groceries. Plus, having over 700 authorized repair locations to take your device to helps you get back to what you love most in life. The Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. You are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Settings->Advanced Features->Galaxy AI. The Galaxy S24 Ultra uses AI throughout many apps. For example, the camera uses AI Zoom to take better zoom photos. The Galaxy S24 Ultra display has better visibility than its predecessor due to a higher peak brightness of 2600 nits and newly applied Corning Gorilla Armor that helps protect your screen from scratches to keep your device looking beautiful, no matter what your day throws your way. If your photos and videos are blurry or poorly exposed, check out "Galaxy phone or tablet photos and videos are blurry or dark" to conduct a few troubleshooting steps to help resolve what you may be experiencing with your device. Feel free to reach out to Samsung Support afterwards if you would like any additional assistance or if you have any questions for us. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices that would offer you the ultimate peace of mind when it comes to your protecting your investment. Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on public transportation, having it stolen, taking an unexpected dip in the neighbor's pool, to dropping it and shattering the screen while bringing in groceries. Plus, having over 700 authorized repair locations to take your device to helps you get back to what you love most in life. The Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. You are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Settings->Advanced Features->Galaxy AI. The Galaxy S24 Ultra uses AI throughout many apps. For example, the camera uses AI Zoom to take better zoom photos. The Galaxy S24 Ultra display has better visibility than its predecessor due to a higher peak brightness of 2600 nits and newly applied Corning Gorilla Armor that helps protect your screen from scratches to keep your device looking beautiful, no matter what your day throws your way. If your photos and videos are blurry or poorly exposed, check out "Galaxy phone or tablet photos and videos are blurry or dark" to conduct a few troubleshooting steps to help resolve what you may be experiencing with your device. Feel free to reach out to Samsung Support afterwards if you would like any additional assistance or if you have any questions for us. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Written by a customer while visiting Samsung US
Customer Rating
5
It's a wonderful device great features
on February 19, 2024
Posted by: Khinitou
[This review was collected as part of a promotion.] I use my Samsung phone for work mostly emails camera and watch movies
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far so good. I have been enjoying the new Galxy
on February 19, 2024
Posted by: Samsunger
[This review was collected as part of a promotion.] Work & personal entertainment videos and music, connected to stereo and or tv as well
Value
5
Written by a customer while visiting Samsung US