Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(1,922 Reviews)
Rating breakdown 1,922 reviews
5 Stars
1,683
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product.
(
72 out of
78)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
4
Interpreter is lacking
on February 18, 2024
Posted by: Abllinckin
[This review was collected as part of a promotion.] I love my new s24 ultra. My biggest complaint is the fact that the interpreter feature is missing Russian, Ukranian, and Arabic. I work in a smoke shop in California so these were the languages I was the most in need of.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is incredible!
on February 18, 2024
Posted by: TheDarkSide
[This review was collected as part of a promotion.] I've had Samsung phones since the Galaxy Epic (Galaxy S1)
I've seen every single change, every new feature, and every terrible idea. This phone got rid of the bad and added so many great features.
I thought circle to search would be the dumbest thing but I'm was surprised how useful it can be, and how many times I've used it.
The switch back to a flat screen after having the curved screen for so many years was a godsend. Videos just look so much better. I'm waiting for the vivid colors fix. It was disappointing that Samsung chose to remove this feature at the launch because it's one of the many things that makes a Samsung stand out and make pictures and videos look significantly better than other phones.
This is going to win mobile phone on the year, without question.
I've seen every single change, every new feature, and every terrible idea. This phone got rid of the bad and added so many great features.
I thought circle to search would be the dumbest thing but I'm was surprised how useful it can be, and how many times I've used it.
The switch back to a flat screen after having the curved screen for so many years was a godsend. Videos just look so much better. I'm waiting for the vivid colors fix. It was disappointing that Samsung chose to remove this feature at the launch because it's one of the many things that makes a Samsung stand out and make pictures and videos look significantly better than other phones.
This is going to win mobile phone on the year, without question.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the Ai features
on February 18, 2024
Posted by: Ilovesamsung
[This review was collected as part of a promotion.] I use it to watch youtube I love to edit pictures use the Ai features to help me customize my photos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera and AI features
on February 18, 2024
Posted by: JoannaK
[This review was collected as part of a promotion.] I am a person loved to search a lot of stuff, the new features of circle to search is the function especially for me, I decided to buy the phone because of this feature and it is the best feature I have ever used.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Innovation in your hand
on February 18, 2024
Posted by: Epithar
[This review was collected as part of a promotion.] Doesn't seem like much, don't even come up as something life changing, but the improvements under the hood of the new Samsung flagship are something that will revolutionize the phone industry. The use of AI for everything in your daily like will be something that will be a part of each one of us from now until forever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra +++
on February 18, 2024
Posted by: DCastanator
[This review was collected as part of a promotion.] Ahhh man, I've loved these Samsung Galaxy phones and the S Ultra ones so much.
The design is amazing and the titanium orange is awesome!
I upgraded from the S22 Ultra and hope this one continues with improved system updates.
The design is amazing and the titanium orange is awesome!
I upgraded from the S22 Ultra and hope this one continues with improved system updates.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
s24 ultra
on February 19, 2024
Posted by: oldman2
[This review was collected as part of a promotion.] I use the s24 ultra for everything. This is an awesome phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The same yet isnt
on February 19, 2024
Posted by: FrankFrank
[This review was collected as part of a promotion.] I use my device for everything from home to work. There's abit of a familiarity to it yet it isn't. Some things are gone like the speech to text in messaging. Now an ai button exists in its place. Not sure it's needed. Maybe I'm just not savy on its use yet. But while driving it helped so much more. Same battery life as my Note 20 ultra. Same at about everything else. Hoping to Maybe turn it around and find the new changes useful.
Value
3
Response from Samsung USBy Social Commerce, February 20, 2024
Aloha FrankFrank,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. To set customized options for the Samsung keyboard: From the Samsung keyboard, tap Settings for the following options: Other settings - * Voice input: Configure voice input services and settings. From the Navigation bar, tap Voice input and speak your text. Instead of typing, you can enter text by speaking. For your convenience, I have linked your device manual below for your records. I have also provided a few resources that you may find beneficial in getting to know your device and features. Be sure to check them out when you have the availability. If you have any questions for us or if you would like any further assistance, feel free to contact Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/answer/ANS10000753/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. To set customized options for the Samsung keyboard: From the Samsung keyboard, tap Settings for the following options: Other settings - * Voice input: Configure voice input services and settings. From the Navigation bar, tap Voice input and speak your text. Instead of typing, you can enter text by speaking. For your convenience, I have linked your device manual below for your records. I have also provided a few resources that you may find beneficial in getting to know your device and features. Be sure to check them out when you have the availability. If you have any questions for us or if you would like any further assistance, feel free to contact Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/answer/ANS10000753/
Written by a customer while visiting Samsung US