Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(1,921 Reviews)
Rating breakdown 1,921 reviews
5 Stars
1,682
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product.
(
72 out of
78)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Phone service capabilities
on February 17, 2024
Posted by: Buggy2010
[This review was collected as part of a promotion.] The speed of the phone is one off the fastest I have ever experienced so far. The camera is the best by far and the built-in AI puts it over the top.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded from S22 Ultra.
on February 17, 2024
Posted by: StefiLouWho
[This review was collected as part of a promotion.] I have been using Samsung devices since the Galaxy S2. The S24 Ultra is everything I have been waiting for. The flat screen is my favorite! This phone feels premium and handles everything I want to do with it flawlessly. I work 12-hour shifts overnight as a nurse and return home with at least 50% battery remaining. I am a photography hobbiest (love to Fuji) & the cameras on the S24 Ultra are more than adequate in most situations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Generative AI is fun
on February 17, 2024
Posted by: Shp2024
[This review was collected as part of a promotion.] All the AI feature is fun to begin with on the new S24 series but more work has to be done so it could practically improve the overall user experience and productivity on daily task. Most the AI features were pretty immature and experienmental in my opinion but absolutely look forward for future updates and Samsung is moving in the right direction to integrated generative AI into their product lineups that could eventually let them standout from the competitors.
Value
3
Response from Samsung USBy Social Commerce, February 20, 2024
Hi Shp2024,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Whether you’re editing photos, browsing the web, or calling loved ones, you can use the new AI app features on the Galaxy S24 series to simplify daily tasks! For example, you can effortlessly organize and summarize your ideas in Samsung Notes, receive text message assistance, find content by circling an item or image, and sync your wallpapers to the current weather conditions. These AI features were created to streamline your Galaxy S24 series experience, so you can enjoy using your phone to its fullest extent throughout the day and night. Take a look at, "Galaxy AI features on the Galaxy S24 series" for a more in depth look at the features you now have available with your device. We also currently have 26 videos that are dedicated to the Galaxy S24 Series on our YouTube channel that will help you become better familiarized with all of your features. I've also linked your device manual below so that you can easily customize your new device but who doesn't like to personalize their phone? Let us know if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support at your leisure. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS10000753/
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Whether you’re editing photos, browsing the web, or calling loved ones, you can use the new AI app features on the Galaxy S24 series to simplify daily tasks! For example, you can effortlessly organize and summarize your ideas in Samsung Notes, receive text message assistance, find content by circling an item or image, and sync your wallpapers to the current weather conditions. These AI features were created to streamline your Galaxy S24 series experience, so you can enjoy using your phone to its fullest extent throughout the day and night. Take a look at, "Galaxy AI features on the Galaxy S24 series" for a more in depth look at the features you now have available with your device. We also currently have 26 videos that are dedicated to the Galaxy S24 Series on our YouTube channel that will help you become better familiarized with all of your features. I've also linked your device manual below so that you can easily customize your new device but who doesn't like to personalize their phone? Let us know if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support at your leisure. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS10000753/
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
My orange titanium S24 ultra
on February 17, 2024
Posted by: OrS24Ultra
[This review was collected as part of a promotion.] I am so happy to have the oportunity to be one of the firstones to enjoy this new Model sumsung S24 ultra cell phone very please to have it..! It is an awesome device..! I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Power house beast
on February 17, 2024
Posted by: Hitro2024
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is a total beast! This phone has it all - a massive and gorgeous display, super-fast processor, and killer camera setup. It's sleek and feels premium in your hand. The battery life is solid, so no need to constantly hunt for a charger. Plus, the S Pen support is a game-changer for jotting down notes or getting creative. If you're into top-of-the-line flagship phones that push the boundaries, the S24 Ultra is definitely worth checking out. It's like having a mini computer in your pocket, but way cooler!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So efficient and love the huge screen
on February 17, 2024
Posted by: Bassoon
[This review was collected as part of a promotion.] Has the fastest processing times compared to any other phone ive had, and its battery lasts very long which i love!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on February 17, 2024
Posted by: Markg071174
[This review was collected as part of a promotion.] Samsung done it again awesome phone with amazing new features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S 24 ultra
on February 17, 2024
Posted by: TLove24
[This review was collected as part of a promotion.] I just bought this phone and received it 2 days ago. It's one of the best Samsung phones I have owned. The camera is amazing, the editing on the camera is great. You can erase anything that you don't want in the background and do it with ease. I wasn't sure about the pen, now I wonder how I've gone so long without using a pen. The pen has many features including a button on the pen that you press and it gets you to the app that you want to write your notes etc with. The edge has many extra features and pages on it that you can just touch and add to and take away from so you can have everything at your fingertips. Adding to the calendar is super easy and you can do it with several different colors and send reminders. The keyboard has changed and there are several new features. you can change all the colors on your keyboard you can change the background colors of all your apps so you can color code all of your information. I have noticed that the s24 ultra is very heavy compared to the last phones I've had. I've noticed that the battery has lasted much longer than the rest I've been on the phone non-stop learning everything new on here and I've only gone down to 67% over an 8 hr span with several apps open and listening to my audible book all day! I'd say that's a huge win! I can't wait to see all the rest of the amazing features it has for me to still learn. I'm loving this new keyboard.
Hope you all enjoy your phone as much as I am. Please share the features you like most.
Hope you all enjoy your phone as much as I am. Please share the features you like most.
Value
5
Written by a customer while visiting Samsung US