Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(2,214 Reviews)
Rating breakdown 2,214 reviews
5 Stars
1,899
4 Stars
213
3 Stars
49
2 Stars
19
1 Star
34
89%of customers recommend this product.
(
205 out of
230)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
S24 Ultra Is Just Better
on February 15, 2024
Posted by: ay9denh
[This review was collected as part of a promotion.] My favorite parts about the S24 Ultra are the S pen features and the processing speed. I really enjoy the screen quality and camera quality. This phone works wonders for me and is a massive improvement over my Galaxy S22 I was using. Everything about this phone screams worth the money. Especially when comparable models in the field are over 1500 dollars, and don't even have the integrated pen. This phone is downright the best, and is simply better that anything else on the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AI is amazing
on February 15, 2024
Posted by: Chipache
[This review was collected as part of a promotion.] I use it for everything, streaming, work, music and even games, my kids loves the S-pen and the AI is amazing for everything, looking for recipes, translate, take notes, etc. Love it so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone, great AI features
on February 15, 2024
Posted by: LaGuiri
[This review was collected as part of a promotion.] The live translate on this thing is insane! It works so well even with local slang. The camera quality is great and the battery is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade
on February 15, 2024
Posted by: UltraUpgrade
[This review was collected as part of a promotion.] I upgraded from the Samsung Note 20 Ultra and was hesitant about letting go with the option of the SD Card slot, but after receiving my S24 Ultra I have no regrets.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I already love it.
on February 15, 2024
Posted by: Samslover
[This review was collected as part of a promotion.] I have not yet discovered all the goodness that this new cell phone brings but what I have seen has surprised me, among them: The durability of the battery, the translator that I can use when making calls.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love every feature!
on February 15, 2024
Posted by: Jewls0716
[This review was collected as part of a promotion.] I use my phone for personal and work! I love all the capabilities I have to be able to use for both! I was bummed when they discontinued the note but now they have combined the ultra with the nite and the stylus is back!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 15, 2024
Posted by: KingMartin
[This review was collected as part of a promotion.] I use my phone for everyday life such as talk, text etc I just love my phone its very simple to use and the pen that comes with the phone is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Language packs WILL NOT install.
on February 15, 2024
Posted by: CJ Harris
from Columbus OH
Expertise:Intermediate
Traded in all my 4 of my lines for all 4 of us to get the Samsung s24 ultra. I will only update my post when I have a real answer to fix my issue. 2 out of 4 of my phones had zero issue downloading every Language pack available. Now my other 2 WILL NOT DOWNLOAD ANY LANGUAGE PACK. It fails to install on every language. How do I fix this?? Once I have an answer on how to resolve this I will gladly change to 5 stars. Until then 3 stars.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, February 16, 2024
Howdy CJ,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more information available regarding what you are currently experiencing with your devices and without being able to ask you any follow up questions, I suggest contacting Samsung Support for further assistance and/or troubleshooting on that feature. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more information available regarding what you are currently experiencing with your devices and without being able to ask you any follow up questions, I suggest contacting Samsung Support for further assistance and/or troubleshooting on that feature. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US