Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(1,922 Reviews)
Rating breakdown 1,922 reviews
5 Stars
1,683
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product.
(
72 out of
78)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
S24 is ULTRA
on February 2, 2024
Posted by: Redrum
[This review was collected as part of a promotion.] Samsung truly is a game changer I finally made the switch from ios and I am truly very happy. Sleek design and durability are just a few of the construct aspects I enjoy. As for operating system google Ai is phenomenal. Everything is much faster and superior. I will be staying on Samsung products from now on.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Android Phone I have used yet.
on February 3, 2024
Posted by: NateDog99
[This review was collected as part of a promotion.] I am loving this Samsung 24 Ultra. Some of my favorite features is the awesome camera and it's awesome zoom. The stylus for taking notes at work and school. The display is amazing and I love watching YouTube and HBO MAX on here. I wasn't expecting a huge difference in battery life but this phone lasts like 2 days without a charge which is awesome. The new AI circle feature has been cool to use and could come in handy one day. Overall I have no negative things to say. Best phone I have owned yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
No major difference between the 23 and 24
on February 4, 2024
Posted by: Curlyc
[This review was collected as part of a promotion.] Using my ultra s24 for a week now, I haven't noticed any major upgrades from previous version. The phone is fast, responsive, great feel, and fits better in the pocket, camera is slightly better, much faster auto focus. Accessing large files and documents seems to be faster as well.
Value
3
Response from Samsung USBy Social Commerce, February 5, 2024
Hiya Curlyc,
Thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy S24 Ultra. The key differences between the Galaxy S24 Ultra and the previous model are an upgraded processor drives Galaxy S24 Ultra with NPU performance improved by 41%, GPU by 30% and CPU by 20% compared to Galaxy S23 Ultra. Its Vapor Chamber is 92% larger than its predecessor for improved heat dissipation. At 2600 nits, Galaxy S24 Ultra has the brightest adaptive display on a Galaxy yet. Plus, with Corning Gorilla Armor, the screen is less reflective than Galaxy S23 Ultra. Finally, Galaxy S24 Ultra has a 200MP Wide-angle Camera with ProVisual engine for AI enhancement, which is the first application on a Galaxy smartphone. If you have any questions for us or if you would like any further assistance, feel free to contact Samsung Support. We're always more than happy to assist you! Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy S24 Ultra. The key differences between the Galaxy S24 Ultra and the previous model are an upgraded processor drives Galaxy S24 Ultra with NPU performance improved by 41%, GPU by 30% and CPU by 20% compared to Galaxy S23 Ultra. Its Vapor Chamber is 92% larger than its predecessor for improved heat dissipation. At 2600 nits, Galaxy S24 Ultra has the brightest adaptive display on a Galaxy yet. Plus, with Corning Gorilla Armor, the screen is less reflective than Galaxy S23 Ultra. Finally, Galaxy S24 Ultra has a 200MP Wide-angle Camera with ProVisual engine for AI enhancement, which is the first application on a Galaxy smartphone. If you have any questions for us or if you would like any further assistance, feel free to contact Samsung Support. We're always more than happy to assist you! Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Best Android money can buy
on February 5, 2024
Posted by: EdwRdLu
[This review was collected as part of a promotion.] The best android you can get today in market. Smoothness to display. It's amazing and really love this.
Value
5
Response from Samsung USBy Social Commerce, February 5, 2024
Hi EdwRdLu,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We are so happy to hear that you have been enjoying the visual clarity and exceptional experience that the Galaxy S24 Ultra has to offer! This is due to a higher peak brightness of 2600 nits and newly applied Corning Gorilla Armor! Amazing, right? You can achieve smoother scrolling and more realistic animations by increasing the screen’s refresh rate, too! Here's how: 1. From Settings, tap Display > Motion smoothness. 2. Tap an option, and then tap Apply. For your convenience, I have linked your device manual below for your ease to customize your settings as you see fit. Please do not hesitate to reach out to Samsung Support if you would like to share any additional feedback with us or if you would like any further assistance. We are always here for you! We hope you have fun exploring your new Galaxy S24 Ultra's features! Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
https://www.samsung.com/us/support/downloads/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We are so happy to hear that you have been enjoying the visual clarity and exceptional experience that the Galaxy S24 Ultra has to offer! This is due to a higher peak brightness of 2600 nits and newly applied Corning Gorilla Armor! Amazing, right? You can achieve smoother scrolling and more realistic animations by increasing the screen’s refresh rate, too! Here's how: 1. From Settings, tap Display > Motion smoothness. 2. Tap an option, and then tap Apply. For your convenience, I have linked your device manual below for your ease to customize your settings as you see fit. Please do not hesitate to reach out to Samsung Support if you would like to share any additional feedback with us or if you would like any further assistance. We are always here for you! We hope you have fun exploring your new Galaxy S24 Ultra's features! Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
1
one of the worst Experience I've ever had with a p
on February 24, 2024
Posted by: stevenB
[This review was collected as part of a promotion.] phone is for work and watching/scrolling somehow some apn settings got messed up and no one would help me
Value
1
Response from Samsung USBy Social Commerce, February 26, 2024
Hi there StevenB,
Thanks for taking the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love nothing more than to be able to assist you with whatever you may be currently experiencing with your Galaxy S24 Ultra but without having any details available regarding what you may be currently experiencing with your device and without being able to ask you any follow up questions to clarify what you have shared with us, I recommend contacting Samsung Support at your earliest convenience for further assistance and/or help with troubleshooting your device. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thanks for taking the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love nothing more than to be able to assist you with whatever you may be currently experiencing with your Galaxy S24 Ultra but without having any details available regarding what you may be currently experiencing with your device and without being able to ask you any follow up questions to clarify what you have shared with us, I recommend contacting Samsung Support at your earliest convenience for further assistance and/or help with troubleshooting your device. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Good deal
on December 30, 2024
Posted by: Robert
I want unlimited services talk, text,data for life with that price
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy Yet
on February 2, 2024
Posted by: SamsungGirlDad
[This review was collected as part of a promotion.] I use my phone to take notes at work, to take photos of my family and during travel, video calls to my family and friends, manage my smart home devices, and to view my baby monitor video at night. Battery life is amazing! I work from 730 - 4 and end the work day with 70 - 80% charge still remaining. Screen is super bright with barely any glare/reflections in direct sun. Pictures are stunning and also seem more natural when compared to previous Galaxy phones. I've had the S3, S6, Note 20 ultra, and now the S24 Ultra. Definitely the best so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 1, 2024
Posted by: toplofikaciq
[This review was collected as part of a promotion.] Best phone i have ever had.i usually wait a couple of years to buy a new phone but this time i couldnt resist. Just got it a couple days ago and i love it.great camera, long lastig battery, slick design.
Value
5
Written by a customer while visiting Samsung US