Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(1,922 Reviews)
Open Ratings Snapshot
Rating breakdown 1,922 reviews
5 Stars
1,683
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product. 
(
72 out of 78
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Amazing phone.
on February 16, 2024
Posted by: ShadowHunter
[This review was collected as part of a promotion.] Another great job done from samsung, I been with samsung products over 25 years and they never let me down. From smart phones to TVs and other products. This S24 ultra is amazing, I ordered 4 for the family and myself. This AI features is so helpful for my wife while she surfing the internet. And the kids loves to play their games on the S24 without complaining that the phone getting hot like their old phone. For myself I'm professional nightlife photographer and I had try some shots with this phone and compared to my photos that take taken by my super expensive cameras and the result was amazing, the pictures was so close that the regular eyes can not tel which is which photos was taken. Great Job Samsung! Thank you.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely Immaculate!
on February 16, 2024
Posted by: Oatyoats
[This review was collected as part of a promotion.] I use my phone for everything to on the go code fixing and enhancing to using it for content creating in 4k and it has been my favorite phone by far in YEARS!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It's nice to see the screen well.
on February 16, 2024
Posted by: Youngman
[This review was collected as part of a promotion.] It's good to see the screen well while driving Uber. Language interpretation is good, but there seems to be something more complementary.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Es el mejor
on February 16, 2024
Posted by: Rosdor95
[This review was collected as part of a promotion.] Me encanta samsung y quiero tener el último modelo
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Love form factor
on February 16, 2024
Posted by: Techman2000
[This review was collected as part of a promotion.] The device works good, still some software bugs. Battery life has been mediocre. Still learning new feature.
Value
3 out of 5
3
Response from Samsung USBy Social CommerceFebruary 16, 2024
Good day Techman2000,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy S24 Ultra's 5000mAh (typical) battery has long life that can watch videos for up to 30 hours or play music for up to 95 hours. If you have not already had the opportunity to check out our YouTube channel, feel free to take a look at that when you have the chance. We currently offer 20 videos that are dedicated to the S24 Series and those fantastic features that you now have available since purchasing your new device. For your convenience, I have linked your device manual below for you to easily review. If you have any questions for us or if you would like to share any other feedback with us, do not hesitate to contact Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra

smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Photos and new features are great!
on February 16, 2024
Posted by: Phoneuser
[This review was collected as part of a promotion.] The camera is amazing. It's easy to enhance scenic pics and camera has 100x zoom. The new pen has some extra features for notes with an added button for options to write your texts in notes. There are features for short cuts. To more back or forward add in searches and a lot
more. you can search items by drawings
and circle around it. Go to any store that sells them to see the demo. Too many items to list t then all. Really like this version. S24Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Samsung Phone Ever!
on February 16, 2024
Posted by: RichB911
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is a remarkable device that offers exceptional performance and functionality. Its powerful processor ensures seamless multitasking and efficient handling of demanding applications. The flat screen provides an immersive viewing experience, while the S-Pen stylus empowers users with precise control and enhanced productivity. Samsung's suite of applications, particularly Goodluck, stands out for its comprehensive features and user-friendly interface. Overall, the S24 Ultra is a compelling choice for professionals seeking a reliable and versatile smartphone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S24 Ultra is my best phone
on February 16, 2024
Posted by: SamsungS24luv
[This review was collected as part of a promotion.] I use the phone for browsing, photography, watching movies.
The new design and the titanium material makes the phone more comfortable.
The new 200MP camera is the best feature and pics are very clear.
Overall experience is a great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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