Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(1,922 Reviews)
Open Ratings Snapshot
Rating breakdown 1,922 reviews
5 Stars
1,683
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product. 
(
72 out of 78
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Fast and efficient
on February 11, 2024
Posted by: cadster
[This review was collected as part of a promotion.] Im very impressed with the quickness of the processor
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So Far So Good
on February 11, 2024
Posted by: RicW24ultra
[This review was collected as part of a promotion.] Recently received my S24 Ultra, to replace my S22 Ultra 5g. First thing I noticed is the 24 is noticeably faster while loading pages, documents, downloading large files like songs, and even startup is faster. Tge setup and switch over from 22 to 24 thru SmartSwitch, was seamless and very user friendly. My 24 has everything in the same place as the 22. Contacts, messages, photos, music and even saved passwords all transfered with smoothness and accuracy. The screen is a little sharper then the 22 also.
As the title of this review sats,,, so far so good.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love all AI features
on February 11, 2024
Posted by: PRK3399
[This review was collected as part of a promotion.] Not a gamer but I use this phone a lot for my work related stuff
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I think I'm in love
on February 11, 2024
Posted by: yaritz
[This review was collected as part of a promotion.] Phone is usually used for gaming, videos, and to pass time. Since I've gotten the phone I've grown very fond of the pen and all the features you can use that come INCLUDED?! I.E the gestures and the PenUp app which I've been obsessed with since I've gotten it. I haven't drawn much since middle school and this just makes me want to get back into it on my phone! I love being able to see how creative everyone is.
I love notetaking and honestly being able to just pull the pen out and immediately takes notes?! AMAZING
The camera zoom is something I've heard the rave about and honestly doesn't disappoint either
The graphics and vivid colors on the screen as well just make the videos/shows/games I stream look as bright, clear, and fluid as the day I got glasses for the first time.
The sleek design of the phone makes me ADORE the square shape that I can't keep my hands off it and not the mention the color HEART EYES.
Not to mention all the awesome already included features to make your device scream you since you can customize to your liking.
Just, I love my phone <3 and I can't wait to learn what else I can do on it :)
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Top notch features. The best there is!
on February 12, 2024
Posted by: Zooh68
[This review was collected as part of a promotion.] I use my S24 Ultra for everything. I love taking pictures and videos. I was going to buy a DSLR but decided to get this one instead. Takes great pictures and videos. Don't want to lug around a heavy camera when I travel. The bigger screen helps me in editing videos on the go. I've had a Note 8 and a Note 20.
Value
5 out of 5
5
Response from Samsung USBy Social CommerceFebruary 12, 2024
Greetings Zooh68,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24 Ultra. It is incredible to hear that you have been able to be so productive with your Galaxy S24 Ultra since purchasing your new device! Were you aware that your Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system? With the Quad Tele system, you can take clearer, crisper photos in the optical zoom range you typically use. Even when shooting in digital zoom ranges, you can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. With your new Generative Edit feature, it gives you the power to make any photo exactly how you’d like it! You can fill in the missing borders when aligning or titling an image, or select an object/subject and move it, resize it, or remove it to suit your creativity! Or even better, you can let AI do the work and suggest common editing features to improve your image, such as removing reflections, remastering, adding color to b/w photos, and so much more. Check out our YouTube channel to look at the new features that you now have available in your brand-new device. We currently have 20 videos that are dedicated to the S24 Series and those amazing features that you now have available on your brand-new device. Let us know if you have any questions for us or if you would like to share any additional feedback with us by contacting Samsung Support. We always enjoying hearing from our customers! Otherwise, have a blast with your new Galaxy S24 Ultra and those amazing features! Thank you for being a dedicated Samsung customer.
- Debra

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Tomorrow's phone for today's use. Living in future
on February 12, 2024
Posted by: Bubakq
[This review was collected as part of a promotion.] Since I got my phone I've been using it reburstly for work, school and everyday life. So far it's stand the test of time especially my loving features of the phone-ADVANCED INTELLIGENCE, to mention few: Samsung internet, keyboard,note, and voice recorder, including having the choice to added privacy, have blown my mind unimaginably. These are the combination of various smart intelligible devices in a small box for productivity and leisure
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on February 12, 2024
Posted by: Kirin75
[This review was collected as part of a promotion.] I love using the new AI features with the camera. Been fun playing with it. My games work good with with the model.
It was a very easy setup. Feels a bit weird having a flat screen on my phone. I am used to having a rounded off edges and corners. But it's nice that it covers more of the phone.
Looking forward to using the camera more and seeing what it can do.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Upgraded from the S22 Ultra; adds extra NOTE
on February 12, 2024
Posted by: Palmtreebum
[This review was collected as part of a promotion.] I The last official "Note" was the Note 20 Ultra; which I thought was gone until the S22 Ultra came out.
When I think back to the evolution of the S Pen, I think one feature it really needed to stand out was to bring back the flat screen we hadn't seen since the Note5. I love the flat screen, it works perfectly well with the S Pen making it more user friendly, I would argue.
The "Yellow Titanium" 512GB model is what I got mostly because gold is one of my favourite colours and I don't think I ever had a gold tone phone. It's ascetic is both luxurious, refined, premium build. The Corning Gorilla Glass Armor on the front is arguably a game changer for phones from now on. I gathered the back glass panel is Victus 2 so I use a case sometimes.
I anticipate future updates will only bring better user experience. All cameras work great, it's generally more fun to use.
Only minor complaints I have is no increased battery capacity. Out of the box software experience for the past 2 weeks has been better than anticipated. I'm definitely happy with my choice and this has so far been a genuinely great phone for the time that I've had it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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