Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(1,922 Reviews)
Rating breakdown 1,922 reviews
5 Stars
1,683
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product.
(
72 out of
78)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Amazing phone with amazing deals and perks!
on February 8, 2024
Posted by: NewTechNerd
[This review was collected as part of a promotion.] This phone is, and should be, the fastest phone I've ever owned! I upgraded from a Galaxy S21 base model and am not regretting it at ALL. I got an amazing deal on the phone where I barely have to pay anything. The pure processing speed is amazing (though I wish they had a 16gb model even though it isn't needed). The new Ai features are great. Some are sort of finnicky, but I think they will learn and get better with time. I would highly suggest this phone to the person who loves to take videos and photos with their phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome, but needed work on connection
on February 8, 2024
Posted by: MEW151
[This review was collected as part of a promotion.] My husband has the same plan and service area as me. (Often sitting next to me), but he has the z fold and often it gets better internet and service connection. His will say 5g, mine says 4lte. Overall a awesome phone. Love the pen, the big screen and the battery life is pretty good considering how much I'm on my phone too!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great performance and fast procesor
on February 8, 2024
Posted by: Acr0802
[This review was collected as part of a promotion.] It is super useful for me, because I'm a student and it helps a lot to take notes, take pdf quizzes and use the s-pen to answer and do your operations. It is just great, fast, and the overall performance of the phone is awesome! You won't have any battery problem either, and the interaction and interface is just very fluid.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on February 8, 2024
Posted by: Pandora
[This review was collected as part of a promotion.] I mostly use my phone for gaming and steaming purpose but the camera on this phone is so clear and fast capturing movement. I alway choose galaxy phones and this latest device don't disappoint at all I love it!
Value
5
Response from Samsung USBy Social Commerce, February 9, 2024
Greetings Pandora,
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24 Ultra. We are jumping over the moon after reading your review! Your Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, you can take clearer, crisper photos in the optical zoom range you typically use. Even when shooting in digital zoom ranges, you can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. Your Galaxy S24 Ultra's 5000mAh (typical) battery has long life that can allow you to watch videos for up to 30 hours or play music for up to 95 hours, too. Perfect for playing your games and streaming your content! Your device is powered by the Snapdragon 8 Gen 3 for Galaxy processor, and it has a vapor chamber that is 92% larger than its predecessor for improved heat dissipation so it really is the perfect device for gaming! At 2600 nits, the Galaxy S24 Ultra has the brightest adaptive display on a Galaxy yet. For your convenience, I have provided a few links below that you may find beneficial to getting to know your new device. Let us know if you would like to share any additional feedback with us or if you would like any further assistance by reaching out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24 Ultra. We are jumping over the moon after reading your review! Your Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, you can take clearer, crisper photos in the optical zoom range you typically use. Even when shooting in digital zoom ranges, you can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. Your Galaxy S24 Ultra's 5000mAh (typical) battery has long life that can allow you to watch videos for up to 30 hours or play music for up to 95 hours, too. Perfect for playing your games and streaming your content! Your device is powered by the Snapdragon 8 Gen 3 for Galaxy processor, and it has a vapor chamber that is 92% larger than its predecessor for improved heat dissipation so it really is the perfect device for gaming! At 2600 nits, the Galaxy S24 Ultra has the brightest adaptive display on a Galaxy yet. For your convenience, I have provided a few links below that you may find beneficial to getting to know your new device. Let us know if you would like to share any additional feedback with us or if you would like any further assistance by reaching out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
I love the flexibility and camera.
on February 8, 2024
Posted by: Markb65
[This review was collected as part of a promotion.] The usual. Phone, text, camera, and music. Love the large vibrant display
Value
5
Response from Samsung USBy Social Commerce, February 9, 2024
Aloha Markb65,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We appreciate your candor. It's great to hear that you have been able to enjoy some of the functionality and features that your new Galaxy S24 Ultra has to offer. Your 6.8" Dynamic AMOLED 2X Quad HD+, Flat Screen Display allows you to dive into your favorite content on the brightest and clearest display available with the slimmest bezels. At 2600 nits plus Vision Booster, no amount of sunlight is going to take away from your screen enjoyment! Pretty awesome, right? Take a moment to check out our YouTube channel to look at the amazing features that you now have available on your brand-new Galaxy S24 Ultra, linked below. I have also linked your device manual below so that you can quickly customize your settings to fit your unique personality. Let us know if you have any questions for us or if you would like to share any additional feedback with us by reaching out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We appreciate your candor. It's great to hear that you have been able to enjoy some of the functionality and features that your new Galaxy S24 Ultra has to offer. Your 6.8" Dynamic AMOLED 2X Quad HD+, Flat Screen Display allows you to dive into your favorite content on the brightest and clearest display available with the slimmest bezels. At 2600 nits plus Vision Booster, no amount of sunlight is going to take away from your screen enjoyment! Pretty awesome, right? Take a moment to check out our YouTube channel to look at the amazing features that you now have available on your brand-new Galaxy S24 Ultra, linked below. I have also linked your device manual below so that you can quickly customize your settings to fit your unique personality. Let us know if you have any questions for us or if you would like to share any additional feedback with us by reaching out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Tiene excelentes características en especial sus c
on February 8, 2024
Posted by: Love7shop
[This review was collected as part of a promotion.] Lo uso para juegos y películas y videos en youtube.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Solid Upgrade
on February 8, 2024
Posted by: Wulter25
[This review was collected as part of a promotion.] I use my device for streaming and taking photos while on road trips. I love the camera features! Especially the zoom.
Value
4
Response from Samsung USBy Social Commerce, February 9, 2024
Hi there Wulter25,
Thanks for taking the opportunity to review your Samsung Galaxy S24 Ultra. We are always so excited to hear when our customers have fallen in love with their new devices! Your Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, you can take clearer, crisper photos in the optical zoom range you typically use. Even when shooting in digital zoom ranges, you can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. I bet your photos during your road trips look amazing! Your Galaxy S24 Ultra's 5000mAh (typical) battery has long life that can allow you to watch videos for up to 30 hours or play music for up to 95 hours, too. Perfect for streaming your content! Sounds like you have a perfect device for your lifestyle! Let us know if you have any questions for us or if you would like any further assistance by contacting Samsung Support. Otherwise, have fun with your new Galaxy S24 Ultra! Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Thanks for taking the opportunity to review your Samsung Galaxy S24 Ultra. We are always so excited to hear when our customers have fallen in love with their new devices! Your Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, you can take clearer, crisper photos in the optical zoom range you typically use. Even when shooting in digital zoom ranges, you can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. I bet your photos during your road trips look amazing! Your Galaxy S24 Ultra's 5000mAh (typical) battery has long life that can allow you to watch videos for up to 30 hours or play music for up to 95 hours, too. Perfect for streaming your content! Sounds like you have a perfect device for your lifestyle! Let us know if you have any questions for us or if you would like any further assistance by contacting Samsung Support. Otherwise, have fun with your new Galaxy S24 Ultra! Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Great cameras and overall enhancements
on February 8, 2024
Posted by: Fuqiduoduo
[This review was collected as part of a promotion.] I love to keep a Samsung flagship as my personal phone for everyday use. The cameras are better and better year over year. The S24 Ultra has been an absolute all in one device for everyday use that is fast, bright, smart and elegant.
Value
5
Written by a customer while visiting Samsung US