Customer reviews from jbl.com
JBL - Refurbished Excellent - Charge 6 Portable Wireless Speaker - 2025 - Black
Average customer rating
4.4
(224 Reviews)
Rating breakdown 224 reviews
5 Stars
165
4 Stars
19
3 Stars
19
2 Stars
9
1 Star
12
100%of customers recommend this product.
(
24 out of
24)
Customer Reviews for JBL - Refurbished Excellent - Charge 6 Portable Wireless Speaker - 2025 - Black
Customer Rating
5
the best
on February 22, 2026
Posted by: bas2
from fort collins co
bought as a gift it’s so perfect and gets super loud for its size , handle makes it super portable. cool that it’s waterproof too
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing Product
on February 6, 2026
Posted by: Lsink
from Huntington, IN
The sound quality and life of charge is amazing. So happy with purchase.
Written by a customer while visiting jbl.com
Customer Rating
1
Disappointed
on February 6, 2026
Posted by: Looper55
from Shrewsbury MA
Battery dies after an hour of continuous use. Very disappointed because the sound is terrific.
Response from jbl.comBy Customer Support, February 8, 2026
Thanks for your feedback on our JBL Charge 6. The published up-to-playtime is the maximum battery time you will get when listening at background levels. As you turn up the volume, the playtime will be reduced, much like a phone battery when you brighten the screen. The same goes for source material. Music with more bass will also reduce playtime. It is possible that the battery is working correctly, but it depletes more quickly when the volume is very loud and/or the bass has been boosted. Please try to charge the battery to 100% and then listen to music without any bass boost, and at a very low volume. If the battery lasts close to the published up-to-playtime, the battery is working fine. However, if you get less than 90% of the published spec, this likely means that the battery is losing its capacity. For further assistance, please contact us at (800) 336-4525, Mon-Fri: 9:00 am - 11:00 pm (EST), Sat-Sun: 9:00 am - 5:00 pm (EST)
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome sounds !!!
on January 25, 2026
Posted by: Myck
It's awesome, paired with my two clip 5's , the sound quality is amazing from small speakers, big sound.
Written by a customer while visiting jbl.com
Customer Rating
5
on January 22, 2026
Posted by: JBL SPKR
Exactly what I wanted. The customization turned out perfect. This is a perfect replacement for my last speaker!
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing buy
on January 19, 2026
Posted by: Viceroyd05
from San Diego
Excited about to see how the customization would turn out: was better in person. Sound is amazing, especially considering relatively compact size. Vibrating ends allows bass to take sound to higher level.
Written by a customer while visiting jbl.com
Customer Rating
2
Great sound, but paint is already coming off…
on January 16, 2026
Posted by: Kat LeeAnn
from Clinton township, Michigan
The sound quality is really good, and honestly I’d give it 5 stars for that alone. But I’m annoyed because I bought a custom JBL Charge 6, got it just 9 days ago, and the paint is already coming off. It’s supposed to be waterproof, so why is the paint peeling just from being outside in the snow? I didn’t even get it wet besides that. The paint SHOULD NOT be coming off this easy. I’m really upset about it. The sound is great, but don’t waste your money on the custom design because the paint will come off really easily if it gets even a little wet. I learned my lesson.
Response from jbl.comBy Customer Support, January 17, 2026
Thanks for your feedback. Our colleague has sent you an email. Please check your inbox and reply to the email thread so we can assist you further.
Written by a customer while visiting jbl.com
Customer Rating
5
on January 12, 2026
Posted by: Amanda16
from Indiana
This was a Christmas gift for my son and he absolutely loves it!! It’s a great little speaker. Great sound
Written by a customer while visiting jbl.com