Customer reviews from jbl.com
JBL - Refurbished Excellent - Charge 6 Portable Wireless Speaker - 2025 - Black
Average customer rating
4.4
(224 Reviews)
Rating breakdown 224 reviews
5 Stars
165
4 Stars
19
3 Stars
19
2 Stars
9
1 Star
12
100%of customers recommend this product.
(
24 out of
24)
Customer Reviews for JBL - Refurbished Excellent - Charge 6 Portable Wireless Speaker - 2025 - Black
Customer Rating
1
on March 26, 2026
Posted by: rich1030
very disappointed no charging cable comes with it & battery only last about an hour
Response from jbl.comBy Customer Support, March 26, 2026
We appreciate your feedback. To reduce electronic waste, the JBL Charge 6 and other newer JBL products don't include a charging cable. It's compatible with any standard USB-C cable you likely already have.
Written by a customer while visiting jbl.com
Customer Rating
5
Proper product! Great noise!
on March 24, 2026
Posted by: AHA Restaurants
My restaurant runs on an older generation of this particular speaker. Absolutely phenomenal. I can't say enough good things about JBL and their products. I wish that I could figure out a deal to keep them as a staple in our kitchens - and work up a partnership deal. We certainly put their products to the test. Our speaker probably fell from a counter top about a dozen times and it still works great!
Written by a customer while visiting jbl.com
Customer Rating
5
Best investment
on March 23, 2026
Posted by: Anonymous
I bought this from the app and it was everything I was hoping for and more!!! I am very satisfied and would recommend it to everyone
Written by a customer while visiting jbl.com
Customer Rating
3
Works Great, but where’s my charger?
on March 20, 2026
Posted by: Anonymous
Great product, but was so surprised to see that there was no charger included in the packaging anymore.
Written by a customer while visiting jbl.com
Customer Rating
4
Bad paint quality
on March 13, 2026
Posted by: Cora9956
from St.Clairsville, Ohio
Great sound quality but the paint is coming off already. Ive had this for about 2 months and havent done any vigorous activities w it or anything, it mostly sits in my room. Idk ab the quality of the paint, if i were jbl i would definitely change it.
Written by a customer while visiting jbl.com
Customer Rating
5
Highly recommend!
on March 7, 2026
Posted by: Trebor0905
Very good sound from a small speaker. Glad I purchased this. I have had very good experience with Flip 5.
Written by a customer while visiting jbl.com
Customer Rating
4
Clean
on March 7, 2026
Posted by: SuperCam
from Utah
Bought this cause i kept having another brand break after one 4 foot drop off my toolbox. Hopefully this is more sturdy. So far its louder and cleaner audio. The custom picture is pretty sweet too with decent quality
Written by a customer while visiting jbl.com
Customer Rating
2
WARNING: DO NOT PERSONALIZE!!!
on February 23, 2026
Posted by: Dylan Mac
from Scranton, PA
I purchased this on 1/7/26 (Order # JB-US03957962) and had it “Personalized” through their vendor. I’ve used it 1 time and the paint (or whatever is used for personalizing) rubs right off. It looks terrible. An awful looking speaker for being brand new. Very disappointed and would not recommend.
Response from jbl.comBy Customer Support, February 24, 2026
Thanks for your feedback. We appreciate you bringing this to our attention and we would like to work with you regarding your personalized JBL Charge 6. You may reach out to us directly for further assistance using this link: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com