Customer reviews from jbl.com
JBL - Refurbished Excellent - Charge 6 Portable Wireless Speaker - 2025 - Black
Average customer rating
4.5
(169 Reviews)
Rating breakdown 169 reviews
5 Stars
128
4 Stars
12
3 Stars
14
2 Stars
8
1 Star
7
100%of customers recommend this product.
(
24 out of
24)
Customer Reviews for JBL - Refurbished Excellent - Charge 6 Portable Wireless Speaker - 2025 - Black
Customer Rating
3
Hate the app you have to use
on September 6, 2025
Posted by: Kyles
Love the speaker. Out performs any other speaker I’ve had.
Hate that you have to use an app that that takes for ever to connect, just to see what the battery life is. Why can’t it show in the control center battery indicator like any other accessory on my iPhone. Would have returned it right away if I knew that before using it for 2 days.
Hate that you have to use an app that that takes for ever to connect, just to see what the battery life is. Why can’t it show in the control center battery indicator like any other accessory on my iPhone. Would have returned it right away if I knew that before using it for 2 days.
Response from jbl.comBy Customer Support, September 7, 2025
Thanks for sharing your feedback on our JBL Charge 6. We value your input, and we'll make sure to forward your feedback to the appropriate team.
Written by a customer while visiting jbl.com
Customer Rating
5
It is Everything You Would Expect from JBL & More!
on September 26, 2025
Posted by: KKTM
from FL
We purchased this speaker to use on our golf cart! It is perfect. Fantastic sound quality. Plenty of volume, even traveling at 30mph. The handle works great for attaching it to our cart. I would highly recommend this product.
Written by a customer while visiting jbl.com
Customer Rating
1
Paint and scratch detachment
on December 27, 2025
Posted by: Raimy Melo
from Florida
I customized my JBL to orange and it is already showing scratches and paint detachment. Very poor quality I feel very disappointed.
Response from jbl.comBy Customer Support, December 29, 2025
We'd like to work with you directly to address the issues you're experiencing with your unit. Please contact our customer support team via this link: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
1
Box doesn’t include charging cable but price does
on December 28, 2025
Posted by: Anonymous
from Wayne pa
Doesn’t include a charger—so the price should reflect that. Pretend that it’s better for the environment all you want, but your cost is still for a premium product, so it should either include a charging cord or be decreased.
Written by a customer while visiting jbl.com
Customer Rating
5
Sunset Speaker
on December 28, 2025
Posted by: Whidbey Sunset
from Clinton, WA
I personalized my JBL Charge 6 with a photo I took of a Whidbey Island sunset overlooking the mountains. The speaker is stunning. The beautiful reds and oranges of the sunset and the violet sky line up on the speaker so well. It is a beautiful speaker, I am really happy with how it came out.
Written by a customer while visiting jbl.com
Customer Rating
2
WARNING: DO NOT PERSONALIZE!!!
on February 23, 2026
Posted by: Dylan Mac
from Scranton, PA
I purchased this on 1/7/26 (Order # JB-US03957962) and had it “Personalized” through their vendor. I’ve used it 1 time and the paint (or whatever is used for personalizing) rubs right off. It looks terrible. An awful looking speaker for being brand new. Very disappointed and would not recommend.
Response from jbl.comBy Customer Support, February 24, 2026
Thanks for your feedback. We appreciate you bringing this to our attention and we would like to work with you regarding your personalized JBL Charge 6. You may reach out to us directly for further assistance using this link: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
5
The next great Charge speaker from JBL
on March 9, 2025
Posted by: Yaz1975
from Mesa, AZ
[This review was collected as part of a promotion.] I've had 3 previous Charge speakers and to be honest, it's probably the best model series from JBL and it's not even close. The speaker is not too big, not too small, has a TON of battery life, can charge other speakers and phones, and still provide HUGE sound. Solid, tight bass, seriously big volume, it's portable but not obnoxiously large. It's the perfect speaker to sit between the Flip series and the Extreme. Pairing it took all of 5 seconds and it was ready to go. The handle is comfortable and easy to install and remove. I honestly couldn't be happier with the versatility of this speaker. My favorite JBL so far. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Website specs do not tell the truth
on August 4, 2025
Posted by: Jm33zy
from Bay Area California
The website is misleading. It states that this model has “auracast” and “partyboost” under the specifications. I first thought that maybe the partyboost must be done on the app, but it is not doable at all. JBL is really upsetting a lot of loyal customers by making each new speaker not compatible with a model from last year.
Sound is great and battery life is great. Only reason I am giving any stars.
Sound is great and battery life is great. Only reason I am giving any stars.
Response from jbl.comBy Customer Support, August 5, 2025
Thanks for your feedback. Our team is currently working on updating the specifications for our JBL Charge 6.
Written by a customer while visiting jbl.com