Customer reviews from jbl.com
JBL - Refurbished Excellent - Charge 6 Portable Wireless Speaker - 2025 - Black
Average customer rating
4.4
(224 Reviews)
Rating breakdown 224 reviews
5 Stars
165
4 Stars
19
3 Stars
19
2 Stars
9
1 Star
12
100%of customers recommend this product.
(
24 out of
24)
Customer Reviews for JBL - Refurbished Excellent - Charge 6 Portable Wireless Speaker - 2025 - Black
Customer Rating
5
Just get one!
on July 20, 2025
Posted by: Luxii
Looks just a good as the render! The colors were bright, sharp and obviously the sound doesn't disappoint. Everyone at my work has one of these so I decided to get my own custom one and was very happy with how it turned out. Great bass, clear sound for just a tiny speaker. Great for taking it anywhere.
Written by a customer while visiting jbl.com
Customer Rating
3
Text appears different from what was shown on site
on July 17, 2025
Posted by: Wildcard
from Cape Canaveral, Florida
I added my name and phone number to the speaker. Looked great on the website. You can hardly see the text in person. Pretty disappointed because my last JBL speaker got stolen.
Response from jbl.comBy Customer Support, July 18, 2025
Thanks for sharing your feedback on your personalized JBL Charge 6. We'd like to work with you directly to address the issues you're experiencing with your order. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome
on July 16, 2025
Posted by: Ytm1
Such a good product used it all day and night and it will still have some juice
Written by a customer while visiting jbl.com
Customer Rating
2
Don’t forget “accessories”
on July 14, 2025
Posted by: IDRequired
from Lewiston, ID
Charge 6 does not include a charging cable. How petty.
Response from jbl.comBy Customer Support, July 14, 2025
Thanks for your feedback. To reduce electronic waste, newer JBL products like the Charge 6 no longer include a charging cable, as they’re compatible with any standard USB-C cable. We appreciate your input and will pass it along to the team.
Written by a customer while visiting jbl.com
Customer Rating
2
Not good
on July 4, 2025
Posted by: Shjack93
from South Carolina
Love the handle but that’s about where it ends. I had a charge 3 for YEARS. This new one doesn’t hold charge longer than 4-5 hours. Way to expensive to not perform well esp with their online description. Wouldn’t recommend.
Response from jbl.comBy Customer Support, July 5, 2025
Thanks for your feedback. Our JBL Charge 6 has up to 28 hours of battery life. The published playtime is the maximum battery time you will get when listening to background levels. Depending on the volume and the source material, the battery playtime will be reduced, much like a phone battery when you brighten the screen. Please charge the battery to 100% and play music without bass boosted, and at a very low volume. If it lasts close to the up-to playtime, this means the battery is working fine. If the issue remains, please contact our customer support for further assistance.
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing!
on July 3, 2025
Posted by: Nick3dc
from Tyler, tx
I’ve a fan of charge series for a couple of years now, its better than ever! Simply amazing!
Written by a customer while visiting jbl.com
Customer Rating
3
Hard to beat the price
on June 27, 2025
Posted by: Jimbobcooter
from Richmond Va
Very nice speaker for the price but when compared to the Bose soundlink max there really is no comparison imo when it comes to the sound. Bose clearly beats this speaker out in all facets but you’ll pay for it.
Response from jbl.comBy Customer Support, June 27, 2025
We appreciate your feedback on our JBL Charge 6. We understand that the sound quality of this product didn't exceed your expectations. We value your feedback in helping us improve and provide an exceptional user experience. We'll make sure to share your feedback with the appropriate team.
Written by a customer while visiting jbl.com
Customer Rating
5
Better than the JBL 5
on June 22, 2025
Posted by: Dee B
My husband really loves the Charge 6. He had the JBL 5 but it was stolen. He has expressed the difference in the bass level being excellent.
Written by a customer while visiting jbl.com