Customer reviews from jbl.com
JBL - Refurbished Excellent - Charge 6 Portable Wireless Speaker - 2025 - Black
Average customer rating
4.4
(224 Reviews)
Rating breakdown 224 reviews
5 Stars
165
4 Stars
19
3 Stars
19
2 Stars
9
1 Star
12
100%of customers recommend this product.
(
24 out of
24)
Customer Reviews for JBL - Refurbished Excellent - Charge 6 Portable Wireless Speaker - 2025 - Black
Customer Rating
1
Cheap paint, not drop proof.
on July 12, 2026
Posted by: smithc
Bought this speaker after seeing great reviews, and am severely disappointed. The paint scratches off from fingernails after just grabbing the speaker normally. It’s supposed to be drop proof, but the outer cover broke after falling off a kitchen counter. Not worth the money.
Written by a customer while visiting jbl.com
Customer Rating
1
Garbage
on July 12, 2026
Posted by: Nevel
I dropped it and it exploded. Also, the color rubs off during normal use… I don’t like Bosr, but I guess I’m a Bose customer now?
Response from jbl.comBy Customer Support, July 16, 2026
We're sorry to hear about what had happened on the JBL Charge 6 speaker. We invite you to contact our customer support for further assistance. Thank you.
Written by a customer while visiting jbl.com
Customer Rating
5
Jbl charge 6 speaker
on July 10, 2026
Posted by: Ro30
The customized option came out so much better than I could’ve imagined. I will be purchasing more of this item!
Written by a customer while visiting jbl.com
Customer Rating
5
Super cute!
on July 5, 2026
Posted by: PaigeA
from Fort Hood. Texas
Bought a few weeks ago. Emails regarding location and arrival were on time and very helpful. Design came out perfectly, and quality is amazing!
Written by a customer while visiting jbl.com
Customer Rating
5
Sounds great!
on July 2, 2026
Posted by: Stacey25
from Mississippi
I love my JBL speaker. I researched for several months and all signs pointed to the charge 6. I got it and am not disappointed! My husband has decided he needs one too!
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome portable speaker
on July 2, 2026
Posted by: Mmk45
Bought this for my husband for his shop so that he stops using mine, lol! I have the jbl5, and got him the jbl6. So great to have music anywhere we go. I've never turned mine up all the way because even out in the field this thing is powerful! My husband is a sound quality snob, and he is very impressed with the quality. The jbl6 has a detachable handle. Probably other fancy new features that we aren't aware of, too,but we like things simple, and these are wonderfully user-friendly.
Written by a customer while visiting jbl.com
Customer Rating
5
on June 30, 2026
Posted by: May3
Love it!!!!!!!!!!!!!!!!!!
Love it
Sounds great
Amazing buying and gifting
Love it
Sounds great
Amazing buying and gifting
Written by a customer while visiting jbl.com
Customer Rating
1
Terrible
on June 23, 2026
Posted by: Whatever1
from Elgin sc
One of the worst speakers ever. Doesn’t hold a charge more than 2 hours. And that’s after letting it charge to full capacity. My cheap Amazon speaker held a better charge. I just wanted a speaker that put out more sound. It DOES put out more sound but only for 2 hours and then it shuts off. And even when you plug it up it will not cut in u til it is charged again.
Response from jbl.comBy Customer Support, June 23, 2026
Thank you for letting us know about it. The published playtime of our JBL Charge 6 is up to 28 hours. As we turn up the volume, the playtime will be reduced, much like a phone battery when you brighten the screen. Music with more bass will also reduce playtime. It is possible that the battery is working correctly but depletes more quickly when the volume is very loud and/or the bass has been boosted. To check it, try charging it to 100% and playing music at a low volume with the bass turned off. If it lasts close to the advertised playtime, your battery is in great health. Otherwise, it is losing its capacity. We invite you to contact our customer support for further assistance.
Written by a customer while visiting jbl.com