Customer reviews from jbl.com
JBL - Refurbished Excellent - Charge 6 Portable Wireless Speaker - 2025 - Black
Average customer rating
4.4
(224 Reviews)
Rating breakdown 224 reviews
5 Stars
165
4 Stars
19
3 Stars
19
2 Stars
9
1 Star
12
100%of customers recommend this product.
(
24 out of
24)
Customer Reviews for JBL - Refurbished Excellent - Charge 6 Portable Wireless Speaker - 2025 - Black
Customer Rating
3
Great speaker
on December 4, 2025
Posted by: Rabbit85
from Byram,Ms
A charger would’ve been nice seeing how much I paid for it
Response from jbl.comBy Customer Support, December 5, 2025
Thank you for your feedback. In efforts to reduce the environmental impact of our electronic equipment, we decided to remove the power adapter and cable in our newest models as most consumers already own compatible chargers they can use with our portable speakers.
Written by a customer while visiting jbl.com
Customer Rating
1
on December 3, 2025
Posted by: Blackcat21
False advertisement! This is the second time i've bought a Bluetooth speaker thinking im getting the large logo on the speaker. It arrives and the logo smaller than whats shown on website.
Response from jbl.comBy Customer Support, December 5, 2025
We appreciate you taking the time to provide us with your feedback. We're sorry to hear that our JBL Charge 6 didn't meet your expectations. We'll make sure to share your feedback with the appropriate team. If you need more help with your unit, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
5
Wetlands camo charge 6
on December 2, 2025
Posted by: Oscar_ac50
from Davey, Nebraska
Bought this while on sale and to my surprise personalization and shipping was free also so we pulled the trigger early for Christmas. My personalization came out exactly as I expected. Ive only gotten to use the speaker a couple times at work but everyone owns JBL in our aviation hangar so I knew what I was getting
Written by a customer while visiting jbl.com
Customer Rating
2
Disappointly Cheaply Made
on November 30, 2025
Posted by: rogXue
from IL
Got a personalized 6 a few weeks ago. Showed up looking much more subtle than the website indicated which was disappointing. Personalization means I can't return which quickly became a problem after attempting to put the handle on the speaker. My small fingernail barely caught the speaker as I was putting the handle on and somehow damaged front. At first I thought it was just a scuff that could be wiped off but quickly found it was frayed cloth due to poor design. My previous charge was a 2/3 and by comparison I feel the old model was more durable and better built. The 6 has a kids toy plastic aesthetic that i feel affects the sound quality. Out of the box the 6 does not feel finely tuned and seems to have less punch than previous models. For the price the speaker should also have come with a power brick/cable. I regret my purchase even though it was bought on sale. Had I'd known the personalization would be cheaply mad I would not have done it.
Response from jbl.comBy Customer Support, December 2, 2025
Thanks for sharing your feedback on our JBL Charge 6. We value your input, and we'll make sure to forward your feedback to the appropriate team. If you require further assistance, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
4
Good performance
on November 30, 2025
Posted by: Oskarp
from Dallas tx
The quality of my Charge 5 is better. They should improve the audio.
Written by a customer while visiting jbl.com
Customer Rating
5
Fantastic Sound and Battery Life
on November 29, 2025
Posted by: JonSno
from Sacramento, Ca
Nothing wrong the my speaker at all. I LOVE IT! Although my opinion is, you should be able to sync all JBL speakers together, no exceptions.
Written by a customer while visiting jbl.com
Customer Rating
1
Charge 6
on November 29, 2025
Posted by: Little Dee
They keep saying that it's a price drop, then I look and it's the same price everywhere online. Just give it a rest JBL!!!!
Written by a customer while visiting jbl.com
Customer Rating
5
BLACK FRIDAY DEAL
on November 29, 2025
Posted by: Jesse M
Just bought this speaker for Black Friday and I'm going to be honest. THIS SPEAKER IS SO GOOD FOR THE BLACK FRIDAY DEAL COP IMMEDIATELY. with the amount of features provided with the speaker you really can't go wrong at this price
Written by a customer while visiting jbl.com