Customer reviews from philips.com
Philips Sonicare - 9000 Special Edition Rechargeable Toothbrush, HX9911/91 - Black/Purple
Average customer rating
4.8
(115 Reviews)
Rating breakdown 115 reviews
5 Stars
100
4 Stars
11
3 Stars
1
2 Stars
1
1 Star
2
99%of customers recommend this product.
(
104 out of
105)
Customer Reviews for Philips Sonicare - 9000 Special Edition Rechargeable Toothbrush, HX9911/91 - Black/Purple
Customer Rating
5
Best Value Toothbrush
on February 10, 2023
Posted by: Michaell007
Gender:Male
[This review was collected as part of a promotion.] I am surprised at how well I enjoyed this toothbrush with just a couple of days of usage. The first thing I’ve noticed about this toothbrush is how modern and sleek the design is. This toothbrush has 4 modes. Clean mode, for daily usage. White+ mode, to increase the visibility of pearly white teeth (one of two of my favorite modes). Gum health mode, it’s gentle, especially for your gums. I find gum health mode to be catered to those who are sensitive around the gums and teeth. Lastly, deep clean+ mode is my second favorite mode. Deep clean+, I’d say is effective, efficient, and rejuvenating. Especially, after a heavy meal, or after something sweet. I find all these 4 modes quite versatile because this toothbrush also includes the settings to change the intensity from each mode. If you’re sensitive and want to use the Deep clean+ mode, that’s an option to use. This toothbrush also has a pressure sensor that warns with a pulsing sound, when you’re brushing too hard. I like the reminder features of the need to replace your toothbrush head too. Dental hygiene is key for your health and with all these features within the toothbrush, I can’t recommend this toothbrush to others enough. Also to include the charging station for the toothbrush is incredible because it has an acrylic/plastic protector holder that you’re able to remove and clean. I find the protector holder to be quite effective, especially to protect the charger from multiple usages. Within three weeks of using this toothbrush, I indeed saw a significant change in my oral health. I’ve seen a brighter appearance and healthier gums thanks to all these features this toothbrush has. I’ve also stopped getting my teeth whiten and stopped using those abrasive whitening strips, thanks to this toothbrush with its White+ Mode. Overall, I find this toothbrush to be the best in value, due to the multiple features it has.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
A fantastic way to maintaining dental health
on March 2, 2023
Posted by: toothman007
Gender:Male
[This review was collected as part of a promotion.] I've had many electric/power brushes over the years, but this new 9000 series is the best by far. It's quiet, powerful, long lasting and really cleans the hard to reach places with the smaller head and brush designs. I've been very impressed, and recommend this for anyone looking for a simple way to improve their oral hygiene.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Renzo2023
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Philips really kept the stains off my teeth - only after a week the brush was getting louder and sounded like something broke inside.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Just disappointed
on May 29, 2023
Posted by: SomeName
The app support doesn't look the same as in the videos
No, I would not recommend this to a friend.
Response from philips.comBy Bhargavi, Philips consumer care, May 30, 2023
Hi there,
Thank you for taking the time to share your review with us. We're sorry to hear that you're facing issues with the app support for your Philips Sonicare toothbrush.
To assist you with this, we request that you get in touch with us via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare).
Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
Thank you for taking the time to share your review with us. We're sorry to hear that you're facing issues with the app support for your Philips Sonicare toothbrush.
To assist you with this, we request that you get in touch with us via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare).
Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Excellent Toothbrush!
on February 14, 2023
Posted by: rmn313
[This review was collected as part of a promotion.] I love this toothbrush. My teeth feel noticeably cleaner after just one use. I like that there are varying speeds for my specific needs. Charges quickly and lasts a long time. I definitely recommend this toothbrush for anyone considering a power toothbrush.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
This has quickly become my favorite brush.
on March 6, 2023
Posted by: Djanuaryjr
Gender:Male
[This review was collected as part of a promotion.] The 9000 Series is an awesome brush. It takes a few days to get used to it even if you have used a sonic type brush before but it is worth it. The brush heads seem to last longer for me since they sense pressure. Even though the pics do not show a major difference in whiteness it is mainly due to my camera. In the mirror and in person there is certainly a big noticeable difference. I have been really happy the last month using this brush. The cost of the brush is well worth it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Out with the old in with the new
on January 17, 2023
Posted by: Limak29
Gender:Male
[This review was collected as part of a promotion.] What a difference this toothbrush makes. I recently transitioned to an electric toothbrush and this 9000 series is an even greater step up. The ability to select the type of clean and the strength of the clean is amazing. This hands down leaves your mouth clean, fresh, and feeling like you just went to the dentist feeling!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
amazing
on January 18, 2023
Posted by: Jefferson t
Gender:Male
[This review was collected as part of a promotion.] This toothbrush has exceeded my expectations majorly! Definitely by far the best electric toothbrush on the market. Works perfectly at cleaning, feels good and is super effective! Would never go back to any.other and will be getting more for my family.
I would recommend this to a friend!
Written by a customer while visiting philips.com