Customer reviews from philips.com
Philips Sonicare - 9000 Special Edition Rechargeable Toothbrush, HX9911/91 - Black/Purple
Average customer rating
4.8
(115 Reviews)
Rating breakdown 115 reviews
5 Stars
100
4 Stars
11
3 Stars
1
2 Stars
1
1 Star
2
99%of customers recommend this product.
(
104 out of
105)
Customer Reviews for Philips Sonicare - 9000 Special Edition Rechargeable Toothbrush, HX9911/91 - Black/Purple
Customer Rating
4
Cleans Teeth Well
on January 31, 2023
Posted by: Manda D
[This review was collected as part of a promotion.] My packaging was a little beat up and torn. This toothbrush was really easy to set up and sync. I really like that it has the timer and pressure gauge. I do have to remember to bring my phone with me each time and sometimes I do forget and it doesn’t record my brushing so that is the only real con and it is a bit loud. It cleans my teeth really well. It definitely has power so be ready to brush when you hit the power button to start. I like how it also keeps track of when you need to replace your brush. Definitely an high tech toothbrush that is easy to use and works well.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Really Neat Toothbrush
on February 6, 2023
Posted by: Kim C
Gender:Female
[This review was collected as part of a promotion.] This is by far the most expensive toothbrush I have ever owned. But to be fair, I now see how the other half are living. My Phillips 9000 Series in pink is pretty darn neat. To begin with I was a little intimidated by this powerful toothbrush and app. After a couple of weeks I feel like a pro though. My only negatives (and I am being a little picky) is it is a little louder then I what I was expecting. I have now gotten use to the sound. Secondly, the charger can get aggravating if its not "docked" precisely. Lastly, who would have ever known I was using/putting to much pressure on the brush bristles against my teeth. I really think my teeth and gum health has improved since I started using this toothbrush twice a day. Now with the app, I strive to get the "Complete Clean" image on my phone everytime I brush! Great, quality product.
Written by a customer while visiting philips.com
Customer Rating
5
CLEAN YOU CAN FEEL!!!
on January 23, 2023
Posted by: Maslam
Gender:Female
[This review was collected as part of a promotion.] I can not and will not go back to manual brushing. I love my new Philips Sonicare electric rechargeable toothbrush. This is a smart toothbrush that lets you know when your applying too much pressure, has 4 different brushing modes to include regular everyday cleaning, white plus, gum health, and deep clean. The brush can be used with or without an app with a smart timer and a brush pacer to make sure you clean all your teeth and will let you know when you when it's time to replace the brush head. I personally prefer using the deep Clean mode, which is a bit longer and little more intense but I have definitely noticed a difference in my smile. My teeth are definitely whiter and my whole mouth feels just clean and fresh.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Clens well but mechanical design needs improvement
on January 21, 2024
Posted by: Engineer1949
Gender:Male
We have had several Sonicare devices and all have suffered from the same design defect. After about a year and a half of use, the buttons require more and more physical force to press until the handle is no longer usable without super-human strength. Philips was good about replacing our last handle but eventually the replacement failed as well in the same manner. Perhaps the button seals cannot survive the saliva over time. Our last charger failed when water spilled on the counter and touched the charger (our fault). I would recommend placing your charger on a trivet or ceramic coaster so that does not happen to your product, but the charger should be better sealed by Philips as well.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
a stunning metallic purple smart toothbrush
on January 22, 2023
Posted by: Lmaldo6477
Gender:Female
[This review was collected as part of a promotion.] When you first open the Philips Sonicare 9000 Special Edition Rechargeable Toothbrush, you're greeted by a stunning metallic purple smart toothbrush that awakens when you tap it. Each button is illuminated for convenient selection. It is quite cozy to touch and grip. Additionally, it features a very classy glass holder on which to place it when not in use. For safe storage while traveling, it also comes with a charging base and a travel case. It is comparable to having a top-notch dental hygiene system in your home. A pressure sensor, four brushing modes, three brushing intensities, and smart brush head mode pairing technology are all included in this toothbrush. It also syncs to a smart app. The app is like having my very own coach guide me through my journey to a brighter, healthier smile. I have access to information on my brushing schedule, cycles, duration, pressure sensor settings, and even suggestions for improving my brushing experience. With this equipped toothbrush, taking care of my gums and teeth has never been simpler. After using it for two weeks, I've noticed that my teeth appear whiter and that my gums are pink and healthy. I intend to continue using it for many years to come.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
High Tech Electric Toothbrush
on January 21, 2023
Posted by: John Z
Gender:Male
[This review was collected as part of a promotion.] The electric toothbrush has a lot of advanced tech built into it. It has multiple different cleaning modes: Clean, White+, Gum Health, Deep Clean. The only real difference I can tell between the modes is how long the timer runs. There is a built in pressure sensor to alert you if you’re applying too much pressure on your teeth which I found to be very helpful. I also liked the feature where the toothbrush pauses just briefly after a set time to let you know to move to another part of your mouth. The only downside I’ve noticed with the toothbrush is that it doesn’t seem to brush as well as some other electronic toothbrush’s I’ve used in the past. This toothbrush shakes the bristles rather than spins, so that could be the difference compared to other products. The packaging is very good and comes with a case for traveling.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Philips Sonicare
on January 27, 2023
Posted by: Teeyuh
[This review was collected as part of a promotion.] I have been using manual toothbrushes my entire life, so it will take some getting use to for me to feel comfortable with this toothbrush. I like all the different settings and features this electric toothbrush has to offer. The case is sturdy and I like that there is a cap for the brush head. I don't particularly love the bristles on the brush head it came with, it is quite hard. However, I am so far enjoying this toothbrush and feel like my teeth have been professionally cleaned.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: CORDH
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the pink color but I was disappointed that the case was not matching pink as shown in the picture. Plain white was a little disappointing.
I would recommend this to a friend!
Written by a customer while visiting philips.com