Customer reviews from lenovo.com
Lenovo - Digital Pen 2 - 1 - Active - Gray
Average customer rating
4.4
(112 Reviews)
Rating breakdown 112 reviews
5 Stars
75
4 Stars
26
3 Stars
3
2 Stars
1
1 Star
7
93%of customers recommend this product.
(
81 out of
87)
Customer Reviews for Lenovo - Digital Pen 2 - 1 - Active - Gray
Posted by: Lenovo just isnt as quali
from Canada West Coast
Verified Purchase:Yes
[This review was collected as part of a promotion.] Lenovo Digital Pen 2 - Good pen. Wait for the sale price then buy two as backups - do it months in advance this is not an item that can be rushed. The shipping takes a long time, and you need to research if THIS pen works for YOUR device. The way they ship the UPS means you can not alter the delivery and tracking was inaccurate. If you use pen for school or notes, then having a backup is really important as the only way to get these is to order them - they are not sticked in stores.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Anonymous
from Ottawa
Verified Purchase:Yes
[This review was collected as part of a promotion.] Wonderful product. Workes great with my computer and is extremely reliable. Keep batteries on hand later on though so it doesn't die!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Lenovo YYC
from Calgary, AB
Verified Purchase:Yes
[This review was collected as part of a promotion.] This pen does not work with most of the Lenovo laptops which was very hard to determine on the guidlines
Response from lenovo.comBy Poornima_Lenovo, June 19, 2025
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. We understand your frustration and what you might have been experiencing. Please go through the below link which will help you to know the compatibility systems for this pen,
https://smartfind.lenovo.com/accessories/#/products/4X81H95633
If you have any questions, we request you to please contact our customer support team at 1-855-253-6686 Option #3.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
https://smartfind.lenovo.com/accessories/#/products/4X81H95633
If you have any questions, we request you to please contact our customer support team at 1-855-253-6686 Option #3.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: UPSTroubles
Verified Purchase:Yes
Shipping was a nightmare - they said someone had to be home to sign for the package and after I called and explained that I couldn't because of work, they refused to work with me and let me leave it with a neighbor or change the time the courier came or alert me when they were coming or even waive the signature. Very frustrating experience that ended with the pen being returned to the warehouse. They said they'd refund me for the trouble and guess what? Haven't gotten that either.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, June 19, 2025
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We understand your frustration and what you might have been experiencing. We appreciate you bringing this to our attention. We request you to please contact our customer support team at 1-855-253-6686 Option #3 who should be able to assist you with regards to refund.
Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.
Thanks again.
Sincerely,
Poornima_Lenovo
Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.
Thanks again.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Liv M
from Ontario
Verified Purchase:Yes
[This review was collected as part of a promotion.] works very well with my computer, very good quality especially for a reasonable price!!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: trinnnnn
Verified Purchase:Yes
[This review was collected as part of a promotion.] works great, easily connects, battery lasts forever - wish there were more instructions on how to customize it.
Written by a customer while visiting lenovo.com
Posted by: Deanzzz
Verified Purchase:Yes
Easy to set up. Smooth writing. Feels nice in hand. Buttons on the pen take a little to get used to but are super convenient. No real issues after a month or so of use. Pretty good palm rejection. I don't think any pen is perfect with that. Only actual issue is the bottom erase button sometimes stops working, but resetting my laptop fixes it. Love this thing
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Jace
Verified Purchase:Yes
[This review was collected as part of a promotion.] Does not work with idea tab plus. Or doesnt turn on not quite sure
Response from lenovo.comBy Thomas, Lenovo, January 19, 2026
Hello Jace,
Thank you for sharing your feedback on the Lenovo Digital Pen 2. We’re sorry to hear that it is not working with your Idea Tab Plus or does not appear to turn on.
The Lenovo Tab Pen Plus is the pen model that is compatible with the Idea Tab Plus, rather than the Lenovo Digital Pen 2. To ensure you have the correct accessory and to verify compatibility for your specific device model, we kindly ask that you contact our customer support team at 1-855-253-6686. They will be able to review your setup, confirm compatibility, and assist with next steps. We look forward to addressing any concerns and resolving the issue.
Regards,
Thomas, Lenovo
Thank you for sharing your feedback on the Lenovo Digital Pen 2. We’re sorry to hear that it is not working with your Idea Tab Plus or does not appear to turn on.
The Lenovo Tab Pen Plus is the pen model that is compatible with the Idea Tab Plus, rather than the Lenovo Digital Pen 2. To ensure you have the correct accessory and to verify compatibility for your specific device model, we kindly ask that you contact our customer support team at 1-855-253-6686. They will be able to review your setup, confirm compatibility, and assist with next steps. We look forward to addressing any concerns and resolving the issue.
Regards,
Thomas, Lenovo
Written by a customer while visiting lenovo.com