Customer reviews from lenovo.com
Lenovo - Go Wireless Split Keyboard - US English - Wireless Connectivity - 2.40 GHz - English (US) - PC - Scissors - Storm Gray
Average customer rating
3.7
(32 Reviews)
Rating breakdown 32 reviews
5 Stars
14
4 Stars
6
3 Stars
6
2 Stars
1
1 Star
5
57%of customers recommend this product.
(
12 out of
21)
Customer Reviews for Lenovo - Go Wireless Split Keyboard - US English - Wireless Connectivity - 2.40 GHz - English (US) - PC - Scissors - Storm Gray
Customer Rating
4
Gorgeous, comfortable, responsive, not cordless
on March 16, 2022
Posted by: ChicagoWFH
[This review was collected as part of a promotion.] I am in love with this keyboard, it is beautiful, comfortable, and very responsive. I've never used a split keyboard before and picked it up instantly on this device. It ties together my MCM WFH set up perfectly. I love that they found away to move away from plastic for a portion of the design.
One big con for me though... :-(
I am disappointed that this keyboard can ONLY connect with the USB-A transmitter. If you have a USB-C single port laptop, you cannot use this setup without a dongle -- A dongle is a cord, therefore I don't count this as truly cordless. That being said, the transmitter works well and I like that I only need one for the keyboard and mouse. I wish this was a true bluetooth device though.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Lenovo Lover and after
from Rutheford, NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great Design and versatile, the size is perfect. Great gadget for your desktop as well.
Written by a customer while visiting lenovo.com
Posted by: Joe Mar
from Miami
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great feel and quality for the price. I almost spent double on a different setup.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
3
Good but not great ergonomic keyboard
on February 5, 2022
Posted by: hsg246
from NC
[This review was collected as part of a promotion.] Have been using this keyboard for several days. Main conclusion is
that this is a good but not great ergonomic keyboard. I also feel that
the keyboard is a bit too expensive given its medium quality. ($40-50
US would be a reasonable price, not $80-100).
I bought this keyboard as a possible replacement for a Kinesis
Freestyle Edge RGB Gaming/Ergonomic keyboard which is what I have been
using for many months and that has been highly rated by many
websites. The Kinesis keyboard, which is nearly three times more
expensive than this Lenovo keyboard, has the main weakness of the keys
being too tall and the travel distance for activation of the keys too
long so typing tends to be error prone and slow. As a mechanical
keyboard with Cherry Brown keys, the Kinesis is also noisy to type on.
Here are the pros and cons I have found for this Lenovo Go wireless
split keyboard
Pros:
- Dongle works right away with Linux (Ubuntu) so is Linux
compatible. Just plug the dongle into a Linux computer and one can
type write away.
- The angle and separation of the keyboard halves work ergonomically,
wrists are largely straight while typing and are kept a reasonable
distance apart.
- Keys are like laptop keys (non-mechanical) which for me is good,
small travel distance to activate, little effort to activate a key
by pressing it, reasonable tactile feedback.
Cons:
- The keyboard is too wide by about three inches, because of Lenovo's
decision to place the arrow keys and certain PC keys (Insert,
Delete, Home, End, PgUp, PgDn) in a separate cluster on the right
side of keyboard. This in turn requires placing the mouse a bit too
far from the home row of keys, costing extra time to move a hand to
use the mouse and then back.
- The documentation that came in the box was too little and
insufficient. The documentation consisted of one page of cartoons
(no language) that indicated where features were located on the
keyboard (battery area, on/off switch, Bluetooth switch) and what to
do, e.g., insert batteries, insert USB-A dongle, etc. Nothing about
what the symbols on the Function keys mean, nothing about how
Bluetooth pairing or unpairing works or distance of Bluetooth,
nothing about how the FnLock key works (or how to toggle it),
nothing about compatibility with non-PC operating systems,
etc. There was no URL in the documentation where one could go to get
more information about the keyboard.
- The cork support for wrists, although visually attractive, is too
hard, it is just not comfortable for long typing sessions. (The base
of my hands get slightly sore after typing a long time, not good.) A
softer foam or rubber support would have been much better.
- The tactile quality when pressing keys is not as crisp and enjoyable
as Thinkpad laptop keyboards, so a disappointment. The touch is good
but not great.
- Some keys have strange sizes and placements e.g., the G key is
too wide and the B key is a bit too far to the right so a bit too
easy to type a G when a B was intended, even after hours of use. The
Del key, which I use fairly often, is too far from the main row of
keys, way off to the right in the separate group of keys, so one has
to move the right hand a big distance to type Del, a poor
design. The Esc key is also too far from the home row although that
can be partially fixed by using software to remap some keys, e.g.,
swap the ~/` key with Esc.
- The nubs on the F and J keys to center hands are not quite tall
enough to feel easily, so a bit too easy to misplace the hand
positions.
- The keyboard is a bit unbalanced mechanically in that, when resting
both hands on the cork area (the default when typing), this slightly
rocks the back of the keyboard up a little bit. So the keyboard can
rock slightly from front to back when typing, not good.
- There is no backlighting for the keyboard. This partially makes
sense since backlighting would drain the batteries more quickly but
Lenovo could have provided this as an option for the user to choose
to use or not. Also might have been nice to provide an option to
power the keyboard with a USB-C or USB-A cable, to support back
lighting.
MISSED OPPORTUNITIES
- A big missed opportunity that would have been easy to implement is
to split each of the existing space bar keys in half so that each
thumb could type two separate keys with minimal movement. Two of the
new thumb keys could then have been used to replace (say) Shift and
Ctrl, which would have immediately made the keyboard more ergonomic,
faster and easier to use.
- Given that Lenovo is making this keyboard, would have been highly
useful to provide a Thinkpad-like finger nub (say make the G key a
bit narrower and then put the nub to the right of the G key) and
place three small mouse keys just below the space keys that could be
used to move the mouse cursor around and for pressing left and right
mouse buttons. For most ergonomic keyboards, it takes too much time
to move a hand to a mouse and back to the keyboard.
- Would have been highly useful to provide some minimal
programmability of the keyboard. For example, most keyboards require
the user to strain the hands to type Shift, Ctl, or Alt since these
modifier keys are awkwardly placed. Would not be hard given modern
electronics to allow key combinations (simple chords), such that the
Shift, Ctl, Alt, Esc, and Del keys could be replaced with
simultaneous pairs of key presses from both hands, using keys on the
main row. E.g., holding down a J key on the right could act as a
Ctrl modifier for keys typed on the left side of the keyboard and
similarly for holding down a F on the left to act as Ctrl for keys
typed on the right (and K and D could be Shift, etc). This would get
rid of a lot of wrist strain and be much faster for typing.
Overall, this keyboard is an improvement over inexpensive traditional
computer keyboards in that it does provide some ergonomic improvements
with the split and tilted keys. But it was disappointing that Lenovo
was not more aggressive and innovative in producing a better ergonomic
keyboard, that would fix many problems of existing ergonomic
keyboards. And the cork wrist rest is just too hard.
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 8, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Also, please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5
Great, but needs number pad on side and touchpad
on May 24, 2024
Posted by: Mish01
from A
Verified Purchase:Yes
[This review was collected as part of a promotion.] Awesome. This keyboard is comfortable and easy to use. I just needed a keypad and touchpad, so I wouldn’t have to take my hands too far from the keyboard, like my Thinkpad keypad. So, I returned it. If I did not use the number Keys so much and could tab through screens, I would have kept it. The removable lift underneath is magnetic which was great.
Written by a customer while visiting lenovo.com
Posted by: Nikita Z
from Seattle, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] My last keyboard was Microsoft Sculpt, so I like the split shape of the Lenovo Go Split keyboard. I love that this keyboard does not have the numpad. The overall feel and comfort is okay – nothing amazing, but also not bad. I liked the keyboard initially...
..until I realized it has hidden issues. The main problem with this keyboard is the duplicate input issue others have mentioned in reviews. Specifically, the keyboard will send duplicate input at random times on random key combinations. For example, it will enter "enteter" when typing the word "enter" or "randomm" when typing "random". This is not easily reproducible, as it happens at random times for random inputs, but it happens consistently: with moderate typing during work, I run into the duplicate input issue at least hourly (it happened while writing this review). I imagine heavier typers will experience this more frequently. Unfortunately, this problem makes this keyboard obsolete for anything "important" like typing work emails or messages, as I have to double-check almost everything I type for correctness.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, May 2, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: LLaw78641
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had wrist pain due to excessive use of a normal keyboard. This one helped me to relieve that pain. It is comfortable and the wrist rests well.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Christiana R
from Chambersburg, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I just love this keyboard! It helps with my carpal tunnel since it's split and has the wrist rest. It's stylish and compact compared to other ergonomic keyboards I've had in the past. The only thing it doesn't have is the numbers on the right hand side but I don't need them since I don't use the numbers that much.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com