Customer reviews from lenovo.com
Lenovo - Go Wireless Split Keyboard - US English - Wireless Connectivity - 2.40 GHz - English (US) - PC - Scissors - Storm Gray
Average customer rating
3.7
(32 Reviews)
Rating breakdown 32 reviews
5 Stars
14
4 Stars
6
3 Stars
6
2 Stars
1
1 Star
5
57%of customers recommend this product.
(
12 out of
21)
Customer Reviews for Lenovo - Go Wireless Split Keyboard - US English - Wireless Connectivity - 2.40 GHz - English (US) - PC - Scissors - Storm Gray
Customer Rating
1
Cheap feeling keys and constant double key presses
on December 2, 2021
Posted by: Nick Braun
from Seattle, WA
Not sure if I got a defective unit, but the wireless connection is terrible. It pretty frequently will send keystrokes out of order and double keys are sesent by accident. Okay, that literally just happened as I was typing this review. I typed "sent", but it double sent the "se" part so it came out as "sesent". This keyboard is unusable.
No, I would not recommend this to a friend.
Written by a customer while visiting lenovo.com
Posted by: txbd75
from Naperville, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great machine, delivered a day a head of time and it runs like a rocket. Very happy!
Written by a customer while visiting lenovo.com
Customer Rating
1
Outstandingly Terrible!!
on June 1, 2022
Posted by: nickyfingers
from Washington, DC
This device is terrible. I'm normally quite a fanboy for Lenovo hardware including their keyboards, but I have to say I was surprised about how awful this one truly is. From the moment I got it there's been a bunch of disconnects, lock-ups, laggy behavior, and weird key input issues (single key press, multiple characters appear on screen).
Actually this is my second one. I was able to get Lenovo to replace the first one under warranty, which was a herculean task unto itself. Unfortunately, the second unit seems to be less stable than the first.
Let me go ahead and say it, this keyboard is a bunch of hot garbage. Do not buy this thing!
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, June 3, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for any inconvenience.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Ma468
Verified Purchase:Yes
[This review was collected as part of a promotion.] The keys have a different feel and are louder than I expected, I had thought they would feel and sound like the x1 carbon laptop keys. Also the cork isn’t completely smooth so it irritates my palms sometimes.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, November 13, 2023
Thanks for reaching us, we really appreciate your feedback! We are always trying to improve our Lenovo product to provide you with a better experience. We will be sure to pass your suggestion onto our concern team for their consideration as we move forward.
Thanks again.
Sincerely,
Poornima_Lenovo
Thanks again.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Shhhh
Verified Purchase:Yes
[This review was collected as part of a promotion.] Its almost perfect! I just wish it had a number pad.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: ThinkPad X1 Yoga Gen 7 In
from NJ
Verified Purchase:Yes
The keyboard is comfortable and mechanically high quality
Pleasant action buttons
But after 1 week of use an unpleasant moment emerged
When typing quickly, it may skip keystrokes (
And when you type “blindly”, this is a real problem.
Updating the software and replacing the batteries did not help, unfortunately.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, March 18, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Randomkjdlasfjkldkjlfkjsd
from USA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Key feel is excellent and pleasantly consistent with Lenovo Thinkpad keyboards. I like the ergonomic curved shape. But I would prefer less separation between the left/right sections. It is difficult switching back and forth between such an extremely shaped keyboard and a totally flat one such as on my laptops. If you use this keyboard exclusively it would likely become a non-issue. But I'd prefer a subtler shape. Integrated wrist pad is nice. Long term durability of the cork is an open question. I wish there was an integrated number pad. I am considering add-on unit but I don't think my current work area is wide enough to accommodate it.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, April 24, 2024
Thanks for reaching us, we really appreciate your feedback! We are always trying to improve our Lenovo product to provide you with a better experience. We will be sure to pass your suggestion onto our concern team for their consideration as we move forward.
Thanks again.
Sincerely,
Poornima_Lenovo
Thanks again.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: James1984
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great device. Wife loves it! Kids really like it as well!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com